The Customer Program/Product Manager (CPM) is responsible for the end-to-end execution of strategic customer programs, ensuring seamless alignment between customer requirements and internal cross-functional teams. This role serves as the operational leader for customer engagements, driving accountability, visibility, and on-time delivery across engineering, product management, operations, quality, and sales. The CPM ensures that customer commitments - including project milestones, engineering samples, and volume ramps - are executable, scalable, and delivered with excellence in a supply-constrained and fast-paced environment. Key Responsibilities: • End-to-End Program Execution: • Own the successful execution of assigned customer programs. • Understand and manage customer project scope, schedules, milestones, and deliverables. • Align internal development timelines with customer expectations. • Identify program risks and drive mitigation plans proactively. • Lead regular internal and customer-facing program reviews. • Volume Ramp & Supply Coordination: • Understand customer forecast and volume ramp requirements. • Coordinate with supply chain, manufacturing, and capacity planning to ensure readiness. • Monitor ramp execution and escalate constraints early. • Ensure alignment between customer demand and supply capabilities • Engineering Samples & NPI Management • Manage planning, forecasting, and delivery of engineering samples. • Track requested ship dates, lead times, and build status. • Drive cross-functional coordination to meet sample commitments. • Ensure proper governance through NPI planning gates and readiness reviews. • Cross-Functional Leadership & Governance • Act as a single point of program coordination across: Product Line Management Design Engineering, Applications / FAEs, Operations & Supply Chain, Quality, Sales. • Establish execution dashboards and KPIs. • Provide transparent status updates on schedule, quality, supply, and risks. • Escalate critical issues with data-driven recommendations. Qualifications • Bachelor's degree in Engineering, Business, or related field. • 8+ years of experience in program management, product management, or operations within semiconductors, power electronics, or infrastructure markets. • Strong understanding of NPI processes, supply chain operations, and volume ramp execution. • Experience managing complex, high-visibility customer programs. • Proven ability to lead cross-functional teams without direct authority. • Excellent communication, organization, and executive presentation skills. • Strong analytical mindset with ability to create structured execution dashboards. Additional Information The expected annual pay range for this position is $190K-$230. This position is also eligible for bonus opportunities. Please note that final offer amount will be dependent on geographic location, applicable experience, and skillset of the candidate. Renesas offers a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, and pet insurance. In addition to elective benefit options, benefited employees receive company-paid life insurance and AD&D, LTD, short term medical benefits as well as paid sick time, paid holidays, and accrued paid vacation. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources. Videos To Watch https://www.youtube.com/embed/k-zs4tB6nNc