Sunbelt Rentals, Inc.

Customer Equipment Trainer

Sunbelt Rentals, Inc.$67K — $93K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Dependable, organized, motivated, and self-starter
  • Customer-service and solutions oriented
  • Willingness to travel (10%-15%)
  • Proficient in MS Office (Word, Excel, PowerPoint, Outlook)
  • Previous work experience in a related field is a plus

Responsibilities

  • Conduct equipment operator certification and safety training for customers using various modalities
  • Publish training class schedules on SBR's platform every three months
  • Provide private training classes at SBR locations or customer sites
  • Maintain timely and accurate training records in company systems
  • Issue customer wallet cards within 24 hours post-training completion
  • Learn and teach new adult training methods on safety topics
  • Sell and promote safety training offerings to customers and support the sales team

Benefits

  • Health, Dental, Vision, Life Insurance
  • Enhanced Vacation Time based on Years of Service & 5 Paid Sick Days
  • Tuition Reimbursement
  • RRSP Matching
  • Tool and Boot Allowance
  • Career development and advancement opportunities
  • Employee Assistance Program
Full Job Description

Job Description Summary

Position Responsibilities:

  • Conduct equipment operator certification training and general safety training for customers and to a lesser extent, employees using various modalities; modalities will include Instructor Lead Training and Virtual Training
  • Publish public training class schedules on SBRs training platform on a 3-month rolling calendar basis to provide customers multiple class options for purchase.
  • Provide private classes to customers either at an SBR branch location or customer site.
  • Complete training records on a timely basis in SBR’s system(s) of record for retention and retrieval according to company policy.
  • Trigger the issuance of customer wallet cards within 24 hours of class completion.
  • Learn new adult training methods and courses to teach customers across a variety of safety topics.
  • Maintain current training and equipment operator certifications.
  • Provide Train the Trainer courses for customers.
  • Optimize productivity using various efficiency measures such as maximizing class attendance and scheduling.
  • Sell and support the sales teams to close safety training opportunities and grow the Safety Training business.
  • Work with the Marketing Support team to create flyers and other sales materials to promote the safety training offering to local customers.
  • Coach and mentor Certified Evaluators in their district(s) with a hands-on opportunity to practice or to see how the practical evaluation is to be completed.
  • Support the Certified Evaluator team by providing equipment practical evaluations to customers who have completed the online equipment certification coursework and written exam.
  • Assist District and Regional Managers with the onboarding and training of new District Safety Trainers, Employee Trainers and Certified Evaluators.
  • Act as an advisor regarding safety issues and standards to SBR employees and customers.

Requirements:

Education & Experience:

  • Dependable, organized, motivated, and self-starter
  • Customer-service and 9solutions oriented
  • Ability and willingness to travel; overnight travel may be required (10%-15%)
  • Proficiency in MS Office products, such as Word, Excel, PowerPoint, and Outlook

Nice to Have:

  • Previous work experience in a related field
  • Heavy equipment experience and certification (MEWP, Forklift, Earth Moving)
  • Broad knowledge of industry safety standards, practices, and regulations
  • Experience and knowledge of adult learning methods
  • Preferred experience working with a Learning Management System (LMS)
  • Bachelors degree preferred

Physical Demands:

Must be able to bend, squat, crouch and/or reach and lift up to 25 pounds or more, as required by the job. Some Sunbelt jobs may require driving for long periods of time, loading, and unloading heavy equipment, performing work in extreme weather conditions including rain, wind or excessive temperatures and/or night and weekend work. All duties must be performed according to Sunbelts safety policies and guidelines.

The above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day.

Compensation: In addition to the Base Salary, there is a quarterly bonus system in place ot incentivise continued growth.

Base Pay Range

67,646.00 - 93,013.80

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit for more information on our benefits and to join our Talent Network.

Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:

  • Health, Dental, Vision, Life Insurance

  • Enhanced Vacation Time based on Years of Service & 5 Paid Sick Days

  • Leading wages

  • Tuition Reimbursement

  • RRSP Matching

  • Tool and Boot Allowance

  • Career development and advancement

  • Employee Assistance Program

Sunbelt Rentals supports service members. Veterans encouraged to apply.

If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position. In order for the employee to get a referral bonus they need to contact their regional recruiter.

Position is for an existing vacancy

About Sunbelt Rentals, Inc.

Sunbelt Rentals is an equipment rental company that provides a range of equipment for construction, industrial, and homeowner applications. The company was founded in 1983 and is headquartered in Fort Mill, South Carolina. Sunbelt Rentals has over 1,000 locations across the United States and Canada and is a subsidiary of Ashtead Group, a British equipment rental company. The company has been recognized for its safety record and commitment to sustainability.
Learn more about Sunbelt Rentals, Inc.
Size
19,000 employees
Industry
Founded
1983

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