Google

Customer Engineer IV, Platform, Financial Services, Google Cloud

Google$192K — $267K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent practical experience.
  • 10 years of experience in cloud native architecture, preferably in customer-facing or support roles.
  • Proficiency in cloud engineering, virtualization, or containerization.
  • Experience presenting to technical stakeholders or executives.
  • Skills in programming, debugging, systems design, and customer workshops.
  • Willingness to travel up to 25% as needed.

Responsibilities

  • Develop and manage technical account plans and strategies to support sales efforts.
  • Leverage sales and technical skills to demonstrate the value of Google Cloud Platform through complex demos and workshops.
  • Design and implement cross-pillar cloud solutions to achieve technical wins for customers.
  • Support post-sales processes, including pricing and handoff to implementation teams.
  • Monitor progress of delivery plans and assist cross-functional teams during all phases of project implementation.

Benefits

  • Comprehensive health benefits including medical, dental, and vision.
  • Generous retirement plan with company matching.
  • Time off policies that support work-life balance.
  • Access to wellness programs and resources.
  • Continual learning opportunities through training and development programs.
Full Job Description
Minimum qualifications:
  • Bachelor's degree or equivalent practical experience.
  • 10 years of experience with cloud native architecture in a customer-facing or support role.
  • Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
  • Experience engaging with, or presenting to, technical stakeholders or executive leaders.
  • Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.
  • Ability to travel up to 25% of the time as needed.

Preferred qualifications:
  • Experience selling technical solutions in one or more of the following: Infrastructure Modernization, Application Modernization, Data Management, Data Analytics, Cloud AI, Networking, Migrations, Security.
  • Experience driving the entire business cycle (e.g., defining the delivery and consumption plan and transitioning it for execution).
  • Experience building long-term technical strategies to uncover new workloads with customers.
  • Experience migrating applications and services to cloud platforms.
  • Experience with security concepts (e.g., encryption, identity management, access control, attack vectors, pen testing).


About the job
As a Platform Customer Engineer (CE), you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will serve as the customer's primary technical partner and trusted advisor, engaging in technical-led conversations to understand their business challenges. You will troubleshoot technical questions and roadblocks, engage in proofs of concepts and demos, and use your expertise to architect cross-pillar cloud solutions that solve these business challenges. You will drive the technical win and define the delivery and consumption plans. You will use your strategic acumen and presentation skills to engage with technical and business leaders, and present practical and useful solutions on Google Cloud. You will have excellent technical, communication and organizational skills.

You will focus on identifying, pursuing, and winning new business workloads and driving engagement within existing ones. You will have a breadth of technical expertise, spanning infrastructure modernization, application modernization, data analytics and more. You will blend sales expertise, market knowledge and direct technical engagement to prove the value of the Google Cloud portfolio.Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $192000 - $267000 (USD) 42.86% bonus target equity benefits

Learn more about benefits at Google .

Responsibilities
  • Develop and own the technical account plan and strategy, participating in planning and supporting targeted sales motions.
  • Combine sales, programming, and solutions architecture expertise to prove the value of Google Cloud Platform across the portfolio through complex demos, pilots and in-depth workshops.
  • Architect cross-pillar solutions, drive technical wins, and define initial delivery plans for customers; continue to lead the technical engagement in the solution phase.
  • Facilitate the post-sales transition by supporting pricing activities and transitioning the final delivery plan to implementation teams.
  • Maintain awareness of progress against the delivery plan, providing support to cross-functional teams during ramp, delivery, migration or implementation phases.


About Google

Google is a multinational technology company that specializes in Internet-related services and products. These include online advertising technologies, search engine, cloud computing, software, and hardware. Google was founded in 1998 by Larry Page and Sergey Brin while they were Ph.D. students at Stanford University. The company has grown tremendously since then and has become one of the most valuable companies in the world. Google's mission is to organize the world's information and make it universally accessible and useful.
Learn more about Google
Size
156,500 employees
Market Cap
$1,115.4 billion
Industry
Net Income
$40.2 billion
Founded
1998
5 Year Trend
+23.3%
Revenue
$182.5 billion
NASDAQ

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