Google

Customer Engineer II, Outcome, Google Cloud - United States

Google$127K — $184K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent practical experience.
  • 6 years of experience with cloud native architecture in a customer-facing or support role.
  • Experience in deployment planning, orchestration, or change management.
  • Experience in programming languages, debugging, or systems design.
  • Experience engaging with, and presenting to, technical stakeholders or executive leaders.

Responsibilities

  • Develop and orchestrate a structured, end-to-end deployment plan involving various teams.
  • Employ coding, debugging, or systems design to resolve technical blockers swiftly.
  • Drive and track the progress of initial and ongoing workload ramp for customers.
  • Identify new expansion opportunities for customer workloads during project execution.
  • Ensure sustainable product use to help customers realize ongoing value and facilitate contract renewals.

Benefits

  • Health, dental, vision, life, disability insurance
  • 401(k) with company match
  • 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years
  • 40 hours of sick time per year (increased to 69 hours/year for Seattle), including 5 discretionary sick days
  • Maternity Leave: 28-30 weeks
  • Baby Bonding Leave: 18 weeks
  • 13 paid holidays per year
Full Job Description
info_outline
X Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.

In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees.

Benefits for this role include:
  • Health, dental, vision, life, disability insurance
  • Retirement Benefits: 401(k) with company match
  • Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
  • Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance
  • Maternity Leave (Short-Term Disability Baby Bonding): 28-30 weeks
  • Baby Bonding Leave: 18 weeks
  • Holidays: 13 paid days per year

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Sunnyvale, CA, USA; Austin, TX, USA; Cambridge, MA, USA; Chicago, IL, USA; New York, NY, USA; Seattle, WA, USA; San Francisco, CA, USA; Addison, TX, USA.

Minimum qualifications:
  • Bachelor's degree or equivalent practical experience.
  • 6 years of experience with cloud native architecture in a customer-facing or support role.
  • Experience in deployment planning, orchestration, or change management.
  • Experience in programming languages, debugging, or systems design.
  • Experience engaging with, and presenting to, technical stakeholders or executive leaders.

Preferred qualifications:
  • Experience selling technical solutions in one or more of the following areas: Infrastructure Modernization, Application Modernization, Data Management, Data Analytics, AI, Networking, Migrations or Security.
  • Experience with Google Cloud products and differentiation from competition.
  • Experience working with product and capacity teams to resolve technical and capacity blockers.
  • Experience with object-oriented programming languages (i.e. Python, Java), and using technical proficiencies to remove blockers and accelerate customer deployment.


About the job

As a Google Cloud Platform (GCP) Outcome Customer Engineer (OCE), you will drive initial and ongoing revenue ramp for our customers, clearing blockers and ensuring they get the maximum benefit from their investment faster. You will manage and execute the deployment plan, transitioning scoped workloads into production by providing technical leadership to customers and partners. You will have a direct impact on the velocity and incremental consumption of customer workloads, leading to accelerated value realization, higher adoption, and future expansion opportunities.

You will blend sales expertise, market knowledge, direct technical engagement, and technical project management to prove the value of the Google Cloud portfolio.
Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $127000 - $184000 (USD) 42.86% bonus target equity benefits

Learn more about benefits at Google .

Responsibilities
  • Develop and orchestrate a structured, end-to-end deployment plan across customer, professional services, and partner teams, onboarding the implementation team, clearing blockers, managing timelines and progress, and ensuring readiness (e.g., capacity, training).
  • Employ coding, debugging, or systems design to resolve technical blockers and accelerate deployment.
  • Drive and track progress of the initial and ongoing ramp of workloads, moving customers from agreement to consumption as quickly as possible.
  • Identify expansion opportunities for new workloads within the account during project execution.
  • Drive sustainable product usage to help customers realize value on an ongoing basis and secure future contract renewals.


About Google

Google is a multinational technology company that specializes in Internet-related services and products. These include online advertising technologies, search engine, cloud computing, software, and hardware. Google was founded in 1998 by Larry Page and Sergey Brin while they were Ph.D. students at Stanford University. The company has grown tremendously since then and has become one of the most valuable companies in the world. Google's mission is to organize the world's information and make it universally accessible and useful.
Learn more about Google
Size
156,500 employees
Market Cap
$1,115.4 billion
Industry
Net Income
$40.2 billion
Founded
1998
5 Year Trend
+23.3%
Revenue
$182.5 billion
NASDAQ

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