Google

Customer Engineer, Cloud AI, Financial Services, Google Cloud

Google • $152K — $221K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or relevant practical experience
  • 10 years in cloud native architecture in customer support
  • Knowledge of cloud engineering, virtualization, or containerization
  • Ability to engage with technical stakeholders or executives
  • Experience in programming, debugging, and prototyping

Responsibilities

  • Drive technical wins for Cloud AI workloads to boost adoption
  • Integrate sales strategies with development for customized solutions
  • Offer technical consultation as an advisor to customers
  • Utilize customer insights to create reusable solutions
  • Coordinate with Product and Engineering on customer requirements

Benefits

  • Comprehensive health coverage
  • 401(k) plan with employer match
  • Generous paid time off
  • Access to professional development resources
  • Work from home options available
Full Job Description
info_outline
X Note: By applying to this position you will have an opportunity to share your preferred working location from the following: New York, NY, USA; Sunnyvale, CA, USA.

Minimum qualifications:
  • Bachelor's degree or equivalent practical experience.
  • 10 years of experience with cloud native architecture in a customer-facing or support role.
  • Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
  • Experience engaging with, or presenting to, technical stakeholders or executive leaders.
  • Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.

Preferred qualifications:
  • Master's degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience.
  • Experience in building machine learning solutions and leveraging specific machine learning architectures (e.g., deep learning, long short-term memory (LSTM), convolutional networks).
  • Experience in architecting and developing software or infrastructure for scalable, distributed systems.
  • Experience with frameworks for deep learning (e.g., PyTorch, Tensorflow etc.), AI accelerators (e.g., TPUs), model architectures (e.g., encoders, decoders), or using machine learning APIs.
  • Experience working within financial services industry.


About the job
As a Customer Engineer (CE) with a specialty in Cloud AI, Financial Services, you will partner with technical sales teams to differentiate Google Cloud to our customers. You will serve as a technical expert responsible for accelerating technical wins and adoption of complex, specialized workloads. You will leverage your expertise in our product areas, in partnership with Platform CEs, to be writing code to developing prototypes, proofs-of-concept, and demos to promote new, highly specialized solutions to customers. You will solve AI-centered customer issues and provide a critical feedback loop to influence product development.

You will blend sales prowess, market knowledge, and technical engagement to show the value of the Google Cloud portfolio.
Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $152000 - $221000 (USD) 42.86% bonus target equity benefits

Learn more about benefits at Google .

Responsibilities
  • Drive the technical win for workloads within Cloud AI to ensure rapid and successful adoption, primarily supporting the sales cycle from technical evaluation through customer ramp.
  • Combine sales strategies and development and prototyping to provide functional, customer-tailored solutions that secure buy-in from customer domain experts.
  • Provide technical consultation to customers, acting as a technical advisor and building lasting customer relationships.
  • Leverage learnings from customer engagements to contribute to reusable solutions and assets with the Go-To-Market team.
  • Work within Product and Engineering management systems to document, prioritize and drive resolution of customer feature requests and issues.


About Google

Google is a multinational technology company that specializes in Internet-related services and products. These include online advertising technologies, search engine, cloud computing, software, and hardware. Google was founded in 1998 by Larry Page and Sergey Brin while they were Ph.D. students at Stanford University. The company has grown tremendously since then and has become one of the most valuable companies in the world. Google's mission is to organize the world's information and make it universally accessible and useful.
Learn more about Google
Size
156,500 employees
Market Cap
$1,115.4 billion
Industry
Net Income
$40.2 billion
Founded
1998
5 Year Trend
+23.3%
Revenue
$182.5 billion
NASDAQ

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