KLA Tencor

Customer Engagement Applications Engineer (RAPID)

KLA Tencor$78K — $132K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Master's Degree with no prior experience or Bachelor's Degree with 2 years of relevant experience.
  • Strong communication skills for effective customer interactions.
  • Project management capabilities for coordinating tests and training.
  • Technical expertise in inspection systems, especially in semiconductor processing.
  • Experience working with customer requirements and applications.

Responsibilities

  • Provide technical applications support for KLA's reticle and photomask inspection systems.
  • Conduct acceptance testing, customer training, and recipe setup for product implementations.
  • Assist in assessing potential applications with sales and marketing teams.
  • Follow up and disseminate technical information specific to customer needs.
  • Escalate and resolve technical issues with product divisions.
  • Collaborate with customers and divisions to optimize the use of reticle inspectors.
  • Generate project reports and summaries to communicate product value.

Benefits

  • Medical, dental, and vision insurance.
  • 401(K) with company matching contributions.
  • Employee stock purchase program (ESPP).
  • Tuition reimbursement for ongoing education.
  • Wellness benefits including an employee assistance program (EAP).
  • Paid time off and company holidays.
Full Job Description
Group/Division
With over 40 years of semiconductor process control experience, chipmakers around the globe rely on KLA to ensure that their fabs ramp next-generation devices to volume production quickly and cost-effectively. Enabling the movement towards advanced chip design, KLA's Global Products Group (GPG), which is responsible for creating all of KLA's metrology and inspection products, is looking for the best and the brightest research scientist, software engineers, application development engineers, and senior product technology process engineers. The RAPID division is the world leading provider of reticle inspection solutions for the semiconductor industry. The company provides inspection solutions to both the mask shops and the semiconductor fabs to ensure that lithography yields are consistently high thus enabling cost-effective manufacturing.

Job Description/Preferred Qualifications

We are looking for self-driven talents with strong project management and communication skills to join our global team. The main focus of Customer Engagement Application Engineer job duties are as following:

1. Responsible for providing technical applications support for the development and implementation of KLA reticle and photomask inspection systems. Makes presentations on all aspects of products.

2. Be responsible for acceptance test, customers training, recipe setup, project execution, alpha/beta testing and related pre-sales activities.

3. Assists marketing and Account Sales in assessing potential application of company products to meet customer needs.

4. Provides follow-up support in disseminating technical information on specific applications.

5. Escalates field applications issue to product division and follow up for issue fix. Works on sophisticated problems where analysis of situations or data requires an in-depth evaluation of various factors.

6. Working with customers and division to improve the benefit of reticle inspectors.

7. Generate BKM, project summary report, customer's use cases summary and product value pitch information summary.

8. Traveling to customer sites is required.

Minimum Qualifications

Master's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 years

Base Pay Range: $78,200.00 - $132,900.00 Annually

Primary Location: USA-AZ-Phoenix-KLA

KLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.

Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.

About KLA Tencor

KLA Corporation is a global capital equipment company that provides process control solutions for semiconductor and related industries. The Company's products are also used in a number of other high technology industries, including the packaging, light emitting diode (LED), power device and compound semiconductor markets. Its products and services are used by bare wafer, integrated circuit (IC), lithography reticle (reticle or mask) and disk manufacturers around the world. The Company's inspection and metrology products and related offerings are categorized in various groups, including Chip Manufacturing, Wafer Manufacturing, Reticle Manufacturing, LED, Power Device and Compound Semiconductor Manufacturing, Data Storage Media/Head Manufacturing, Microelectromechanical Systems (MEMS) Manufacturing, and General Purpose/Lab Applications.
Learn more about KLA Tencor
Size
11,300 employees
Market Cap
$52 billion
Industry
Net Income
$1.3 billion
Founded
1997
5 Year Trend
+21.5%
Revenue
$6 billion
NASDAQ

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