American Electric Power

Customer Design Supv

American Electric Power$98K — $128K *
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in electrical engineering or related discipline and 5+ years of relevant experience;
  • Associate's degree in electrical/electronic technology with 7+ years of experience;
  • High school diploma or GED with 9+ years of experience in distribution design;
  • Strong leadership skills with a focus on empowering team members;
  • Ability to maintain customer satisfaction and drive design improvements.

Responsibilities

  • Lead and guide a high-performing engineering design team;
  • Foster employee engagement by listening to ideas and recommendations;
  • Maintain a customer-focused attitude to ensure fulfillment of expectations;
  • Monitor project designs and workflows to stay within budget and timeline;
  • Coordinate with inter-departmental teams for accurate mapping of distribution systems;
  • Enhance team skills through training and development initiatives;
  • Ensure compliance with industry standards and practices.

Benefits

  • Comprehensive benefits package to support employee well-being;
  • Opportunities for professional development and skill enhancement;
  • Dynamic and collaborative work environment;
  • Focus on achieving superior customer satisfaction.
Full Job Description
Job Posting End Date
06-23-2026
Please note the job posting will close on the day before the posting end date.

Job Summary

Manage technical activities such as analyzing service requests, designing and drafting work orders, estimating and requesting construction materials and equipment, maintaining mapping systems, and other technical activities.

Job Description

Customer Design Supervisor:

What You'll Do:
  • Provide leadership and technical services direction to establish a high performing engineering design team.
  • Ensure the contribution of all employees within the Distribution Design group in developing methods and approaches by maintaining close involvement with the employees and listening to the ideas, needs and recommendations
  • Ensure that each employee maintains a customer focused attitude by conveying a thorough understanding of customer expectations and instill the importance of achieving superior customer satisfaction.
  • Monitor design, material and work progress on department projects to control costs within estimated budget and to ensure codes, standards and schedules are met.
  • Coordinate with other departments to maintain accurate maps of the distribution system.
  • Develop employee skills/knowledge.
  • Promotes and assures standard compliance.


What We're Looking For:

Education and Experience:
  • Bachelor's degree in electrical engineering or related discipline, and minimum of 5 years' experience in the design of power system electrical distribution facilities or other related experience;
  • associate's degree in electrical/electronic technology or related discipline, and minimum of 7 years' experience in the design of distribution facilities
  • or high school diploma or GED with 9 years of experience in the design of distribution facilities.


Drive Time Requirement:
  • Successful candidate must live or be willing to relocate within 45 mins of one of the following service centers:
  • Canton Estrn Reg Ofc (301 Cleveland Ave SW Canton, Ohio 44702)
  • New Philadelphia SC (203 Mill Ave SE New Philadelphia, Ohio 44663)
  • Wooster SC (3755 Long Rd. Wooster, Ohio 44691)


What You'll Get:

Customer Design Supervisor: $98,993 - $128,689

In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

Compensation Data

Compensation Grade:

SP20-008

Compensation Range:

$98,993.00 - $128,688.00

The Physical Demand Level for this job is: S - Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

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About American Electric Power

American Electric Power generates, transmits, and distributes electricity, serving residential, commercial, and industrial customers nationwide. AEP serves millions of customers across 11 states. It operates in the generation, transmission, and distribution of electricity, providing power to residential, commercial, and industrial customers. AEP generates electricity using diverse sources, including coal, natural gas, nuclear, and renewable energy like wind and solar. The company maintains a vast transmission network that delivers electricity from power plants to local distribution systems, ensuring a stable and reliable power supply. AEP is actively involved in renewable energy initiatives, investing in wind farms and solar facilities to diversify its energy portfolio and reduce its environmental impact. Additionally, the company engages in community outreach, supporting education, environmental conservation, and various social initiatives.

American Electric Power Careers

Join the dynamic team at American Electric Power (AEP), one of the largest electric utilities in the United States, and ignite your career with a company known for its commitment to innovation and leadership in the energy sector.

Opportunities Await

At AEP, we offer a multitude of job opportunities that cater to a variety of skills and professional interests. Whether you're seeking an entry-level position or a more senior role, our diverse range of employment options ensures that there's a place for every ambitious individual in our team.

Grow and Innovate

Embark on a journey of growth and professional development with AEP. Our company is at the forefront of the energy industry’s transformation, integrating sustainable and innovative practices that not only lead the market but also contribute to a greener planet. Engage in work that challenges the status quo, pushing the boundaries of what is possible in the energy sector.

Culture and Benefits

AEP is dedicated to fostering a culture of diversity and inclusion, where every team member’s contribution is valued. We offer competitive benefits that support the health, well-being, and financial security of our employees and their families. From comprehensive health benefits to professional development programs and diversity training, AEP ensures that our team is equipped for both personal and professional success.

Internship Programs

Kickstart your career with an AEP internship. Our programs provide invaluable industry experience and networking opportunities that pave the way for future employment. Interns at AEP work on real projects, learn from seasoned professionals, and gain the hands-on experience necessary to succeed in the fast-paced world of energy.

Leadership and Development

Leadership at AEP means more than guiding teams – it involves inspiring change and driving innovation. With leadership development programs, employees are prepared to take on challenging roles that shape the future of the company and the industry. Our focus on leadership and continuous improvement creates an environment where ambitious professionals can thrive.

Join Our Team

Explore the career possibilities at American Electric Power today. Search open positions that match your skills and interests. We are constantly hiring new talent and look for passionate, curious, and solution-driven team players. Prepare your resume, ace the interview, and join a company where your career can flourish.

Stay Connected

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Explore American Electric Power Jobs

Whether you're a seasoned professional or new to the industry, AEP offers a dynamic work environment where innovation, leadership, and growth are part of everyday life. Join us in powering a new and brighter future for everyone.
Learn more about American Electric Power
Size
16,688 employees
Market Cap
$48.8 billion
Industry
Net Income
$2.2 billion
Founded
1906
5 Year Trend
+0.5%
Revenue
$14.9 billion
NASDAQ

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