Blue Nile

Customer Data Platform Specialist

Blue Nile$80K — $90K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2-3+ years of experience in data-driven marketing, customer analytics, or marketing technology.
  • Familiarity with CDPs, CRM systems, and digital marketing channels.
  • SQL proficiency; experience with Excel and PowerPoint.
  • Strong analytical and problem-solving skills with attention to detail.
  • Ability to translate data into clear, actionable insights for varied audiences.
  • Intellectual curiosity and self-motivated collaboration.

Responsibilities

  • Support integration of marketing channels into the CDP and manage ad hoc CDP requests.
  • Maintain data accuracy and compliance within governance frameworks for a unified customer view.
  • Partner with teams to identify and execute high-impact CDP use cases like audience segmentation and lifecycle automation.
  • Drive activation of unified customer profiles to enhance repeat purchases and customer lifetime value.
  • Translate business needs into technical requirements and ensure stakeholder alignment.
  • Define KPIs tied to CDP use cases and analyze performance for optimization opportunities.
  • Communicate performance impact to both technical and non-technical stakeholders.

Benefits

  • Paid time off
  • Medical, Dental, Vision and Prescription Insurance
  • 401(k) Retirement Plan with company match
  • Flexible spending account
  • Health savings account
  • Tuition Reimbursement
  • Employee discount
  • Parental leave
  • Life insurance
Full Job Description
Blue Nile is seeking a CDP Specialist to support the expansion and adoption of our Customer Data Platform across key marketing and business functions. Sitting at the intersection of marketing technology and customer intelligence, this role partners closely with CRM, Data Engineering, Analytics, and Product teams to activate unified customer data, driving personalization, lifecycle marketing, and measurable business outcomes.

What You'll Do

CDP Operations & Channel Integration
Support the integration of marketing channels into the CDP and manage ad hoc CDP requests and initiatives. Maintain data accuracy, consistency, and compliance within established governance frameworks to ensure a trusted, unified customer view.

Use Case Development & Activation
Partner with marketing and business teams to identify, prioritize, and execute high-impact CDP use cases including audience segmentation, lifecycle automation, and personalization. Drive activation of unified customer profiles across channels to deliver outcomes like increased repeat purchase rate and customer lifetime value.

Cross-Functional Enablement
Translate business needs into technical requirements and ensure alignment across stakeholders. Serve as a connective layer between marketing intent and technical execution, supporting CDP adoption across the organization.

Measurement & Performance
Define KPIs tied to CDP use cases (e.g., personalization lift, conversion, retention). Analyze performance, identify optimization opportunities, and communicate impact clearly to both technical and non-technical stakeholders.

Requirements
  • 2-3+ years of experience in data-driven marketing, customer analytics, or marketing technology
  • Familiarity with CDPs, CRM systems, and digital marketing channels
  • SQL proficiency; comfort with Excel and PowerPoint
  • Strong analytical and problem-solving skills with close attention to detail
  • Ability to translate data into clear, actionable insights for varied audiences
  • Intellectual curiosity, fast learner, and self-motivated collaborator

Benefits

At Blue Nile, many of our roles offer a high-quality, comprehensive benefits package including healthcare, paid time off, retirement planning and opportunities for career advancement. Some offerings are dependent upon the role, employment type, work schedule or location:
  • Paid time off
  • Medical, Dental, Vision and Prescription Insurance
  • 401(k) Retirement Plan with company match
  • Flexible spending account
  • Health savings account
  • Tuition Reimbursement
  • Employee discount
  • Parental leave
  • Life insurance


Base pay is $80,000-$90,000. Final pay rate shall be determined and is based on experience and qualifications.

At this time, Blue Nile will not sponsor a new applicant for employment authorization for this position.

About Blue Nile

Blue Nile is an online retailer of diamonds and fine jewelry. The company was founded in 1999 and is headquartered in Seattle, Washington. Blue Nile offers a wide range of products, including engagement rings, wedding rings, and other fine jewelry. The company's products are sold through its website and are shipped directly to customers. Blue Nile is known for its high-quality products and exceptional customer service. The company has been recognized by numerous publications, including Forbes, Fortune, and The Wall Street Journal. Blue Nile was acquired by Bain Capital Private Equity and Bow Street LLC in 2017.
Learn more about Blue Nile
Size
300 employees
Industry

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