Customer Business Development Manager

Hilton Food Group

$87K — $109K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in business development or category management with a focus on Canadian retail
  • Demonstrated proficiency in price negotiation and relationship management
  • Strong background in developing and executing product plans aligned with market trends
  • Experience with analytics and reporting to drive product performance insights
  • Knowledge of category management tools and ability to apply insights strategically
  • Excellent communication skills with a knack for persuasive selling
  • Familiarity with business accounting and forecasting processes

Responsibilities

  • Manage relationships with Walmart's commercial, innovation, and supply chain teams
  • Develop and implement strategic plans with Walmart to drive volume growth
  • Collaborate with the New Product Development (NPD) team to ensure product alignment with consumer needs
  • Plan and execute promotional schemes to maximize profitability
  • Negotiate pricing and agreements with customers and suppliers
  • Oversee account administration tasks, including forecasting and promotional activities
  • Provide analytics and reporting insights to drive product improvements

Benefits

  • On-site working arrangement
  • Work alongside a major retail partner
  • Engagement in cross-functional collaboration
  • Opportunity to influence product innovation and growth
  • Access to market analytics and strategic development tools
Full Job Description
Job Title: Customer Business Development Manager
Salary Range: CAD$87,761 - CAD$109,701
Working Type: On-Site

Manage key relationships with Walmart commercial, innovation and supply chain teams to deliver long-term sustainable development and growth for Walmart and Hilton in the category areas in scope now and in the future.

KEY ACCOUNTABILITIES
Manage the interface with the Walmart Merchant and Product Developments teams to create and maintain an enduring relationship to ensure the positive development of all the categories in scope.
Develop and implement tactical plans in collaboration with Walmart to deliver volume growth and optimal market share performance.
Work in conjunction with the NPD team to ensure targeted new product innovation and existing product development to align with consumer trends and customer needs..
Develop, plan, execute and monitor effective promotional schemes generating maximum category volume and profitability.
Negotiate prices with both customers and suppliers, including promotional pricing and new product development costings.
Manage all elements of account administration including forecasting, cost price confirmations, new line forms and promotional activity.
Provide regular analytics and reporting to monitor product performance and make recommendations for the implementation of remedial action as required.

KEY EXPERIENCE, KNOWLEDGE AND SKILLS
Strong experience in own label or branded product with a leading Canadian retailer
Solid, proven experience of negotiating prices and agreements.
Demonstrable experience of successful internal and external stakeholder relationship management.
Working knowledge of category management tools and the ability to turn insight into actions.
Practical understanding of business accounting and forecasting.
Excellent communication and interpersonal skills with the ability to sell in a compelling way.
Ability to spot emerging trends and initiatives within the food market.
Ability to lead, manage and develop a team to secure their
Sound understanding of business drivers with the ability to identify technical opportunities to achieve those drivers.
Ability to gather and analyse data to identify opportunities and potential risks.
Strong commercial acumen.

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