Roche

Customer Area Compliance Lead

Roche$153K — $339K *
Pharmaceuticals & Biotech
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required.
  • 10+ years of experience in the life sciences industry with knowledge of compliance and regulations, including international experience.
  • Demonstrated expertise in regulatory and compliance matters specific to healthcare and diagnostics.
  • Proven skills in strategic vision within global healthcare frameworks.
  • Strong leadership experience with ability to manage multicultural teams in a matrix environment.

Responsibilities

  • Design and implement compliance strategy aligned with overall business goals.
  • Define strategic roadmap through stakeholder collaboration at all levels.
  • Drive implementation support and develop organizational skills for business vision realization.
  • Act as Subject Matter Expert for diagnostics compliance initiatives.
  • Provide proactive compliance advice for risk management and assurance.
  • Partner with units to create stakeholder value and foster a culture of integrity.
  • Develop compliance training and ensure employees are informed on key compliance topics.

Benefits

  • Work within a diverse and inclusive workplace culture.
  • Access to cutting-edge medical innovations for personal growth and professional development.
  • Ability to work remotely, with preferred locations in key U.S. areas.
Full Job Description

The Position

Customer Area Compliance Lead

At Roche, we are passionate about transforming patients’ lives, and we are bold in both decision and action - we believe that good business means a better world. That is why we come to work every single day. We commit ourselves to scientific rigor, unassailable ethics, and access to medical innovations for all. We do this today to build a better tomorrow. Roche is strongly committed to a diverse and inclusive workplace. We strive to build teams that represent a range of backgrounds, perspectives, and skills. Embracing diversity enables us to create a great place to work and to innovate for patients.

The Opportunity:

As Customer Area Compliance Lead, you will oversee the comprehensive compliance program for the Molecular Lab Customer Area and the Portfolio & Project Management Global Function (together, the designated business units) within Roche Diagnostics Solutions (RDS). Operating at a Senior Director level, you will serve as the primary compliance authority and strategic partner to executive business leaders, shaping cross-functional governance and mitigating complex global risks. This role will also support the compliance management program for key US Diagnostics sites.

In this Senior Director-level capacity, you will architect and manage the governance and strategic framework for compliance and business sustainability, foster a culture of integrity, drive global compliance risk management, and deliver state-of-the-art compliance programs with a proactive, business-oriented approach. You will collaborate closely with the RDS Compliance leadership team and the broader global Diagnostics compliance network.

You will report directly to the DIA RDS Compliance Lead and drive continuous, strategic improvement of the overall Compliance Management Program.

Key Roles & Responsibilities:

  • Design and implement compliance strategy for the designated business units in alignment with Group and Divisional Compliance priorities and objectives.

  • Define the compliance strategic roadmap for the designated business units through cross-functional collaboration and engagement with local, regional, and global stakeholders.

  • Drive designated business unit strategy implementation support and build the organizational skills and capacity necessary to realize the Diagnostics Vision.

  • Serve as a Subject Matter Expert in the designated business units for the entire Diagnostics compliance community, driving and actively contributing to any initiative related to these areas.

  • Enable sustainable business operations by providing proactive and pragmatic compliance advice that includes the identification, management, and improvement of key compliance risks across the designated business units to support risk management and compliance assurance.

  • Partner with designated business unit organizations to co-create value with and for key stakeholders and support the culture of integrity. Enable a learning environment and keep customers at the center of activities.

  • Develop and deliver compliance training for the employees of the designated business units, and collaborate with RDS Compliance to ensure RDS employees are properly trained on compliance resources, risk areas, policies and procedures, and reporting activities.

  • Advise and participate in governance bodies of the designated business unit organizations and the DIA compliance organization.

  • Keep apprised of industry trends and national and international legal, regulatory, and political decision-making processes to safeguard the interests of Roche.

  • Support and provide input to the representative of Roche in the Ethics & Code Committee of AdvaMed and other industry and similar associations.

  • Contribute to the compliance management program for US sites, including supporting the architecture and implementation of the governance and strategic framework for compliance and business sustainability, developing and delivering training, conducting monitoring activities, and supporting risk and opportunity assessment and management as needed.

Who You Are:

  • Bachelor's Degree is required.

  • 10+ years relevant work experience (or 7+ years with JD) with demonstrated knowledge of the life sciences industry and legal and regulatory environment (e.g., compliance, legal, regulatory, medical affairs, marketing, audit, risk, assurance or governance), ideally with international and people management experience..

Preferred Qualifications:

  • Regulatory & Compliance Expertise: Deep knowledge of international healthcare laws, medtech/diagnostic regulations, and industry codes to ensure cross-border compliance.

  • Strategic Industry Vision:Proven track record in global healthcare, driving long-term strategy, market positioning, and patient-focused solutions.

  • Cross-Functional Leadership: Decisive, high-integrity leader skilled at guiding multicultural, matrixed, and virtual teams toward shared enterprise goals.

  • Complex Problem-Solving:Adept at rapidly analyzing complex situations to deliver practical, pragmatic, and high-impact business solutions.

  • Stakeholder & Change Management:Strong facilitator capable of bridging silos, aligning conflicting interests, and driving organizational transformation.

  • Project Management Excellence: Structured and results-oriented approach to executing high-stakes healthcare and medtech initiatives.

  • Talent & Culture Development:Dedicated mentor focused on building high-performing, inclusive teams and fostering an open speak-up culture.

  • Executive Presence: Dynamic and hands-on communicator with full English fluency (additional languages a plus) who builds trust and inspires talent.

Location:Remote (U.S.-based). Primary Roche hub locations (Pleasanton, CA; Tucson, AZ; Indianapolis, IN) are preferred.

Relocation benefits are not available for this job posting.

The expected salary range for this position based on the primary location of Pleasanton, CA is $153,600.00 - $339,800. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.

About Roche

Roche Holding AG is a Swiss multinational healthcare company that operates worldwide under two divisions: Pharmaceuticals and Diagnostics. Its holding company, Roche Holding AG, has bearer shares listed on the SIX Swiss Exchange. The company headquarters are located in Basel. Roche is the largest pharmaceutical company in the world, and the leading provider of cancer treatments globally. The company also produces a range of diagnostic tests for medical professionals and patients. Roche was one of the first companies to bring targeted treatments to patients. In 2019, Roche had over 100,000 employees worldwide, and generated revenue of CHF 61.5 billion.
Learn more about Roche
Size
100,920 employees
Industry
NASDAQ

Similar Jobs

More Jobs at Roche

More Pharmaceuticals & Biotech Jobs

Find similar Customer Area Compliance Lead jobs: