Salesforce

CSG Sales & Programs Strategy Manager

Salesforce$117K — $177K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years in Sales Programs, Sales Strategy, or Sales Operations
  • Experience supporting international sales teams is a plus
  • Proven relationship-building skills across functions
  • Degree or equivalent relevant experience required
  • Strong analytical skills with data handling experience

Responsibilities

  • Support measurement and operationalization of sales programs
  • Collaborate closely with sales and renewals teams as a key resource
  • Build reports and dashboards to track program performance
  • Prepare executive-ready presentations on program impact
  • Contribute to cross-functional projects to drive strategy
  • Manage regional complexities to support global teams

Benefits

  • Work in a highly collaborative, globally distributed environment
  • Opportunity to contribute to revenue growth and operational strategy
  • Access to sales and operational tools, including AI for efficiency
  • Recognition of extracurricular leadership and varied experiences
  • Potential for career growth within a leading company
Full Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Operations

Job Details

Applications will be accepted until 08/24/2026.

Salesforce is looking for a highly motivated team member to support and execute sales programs for Salesforce's Success Plans (Premier & Signature Success). This role contributes to pipeline development, revenue growth, and market coverage in support of Salesforce's NNAOV initiative.

This role supports key aspects of Success Plan sales programs, including program execution, performance tracking, partner coordination, and cross-functional collaboration. The role requires strong analytical skills, attention to detail, intellectual curiosity, and a passion for operationalizing data-driven insights.

Responsibilities:

  • Support the identification, operationalization, and measurement of sales programs targeting new revenue and attrition risk.

  • Partner closely with aligned sales and renewals teams, serving as a reliable resource and point of contact.

  • Build reports and dashboards to track program performance and surface insights for senior leadership.

  • Assist in preparing executive-ready presentations summarizing program impact, successes, and opportunities.

  • Contribute to cross-functional projects representing the Success Plans team and help drive strategy forward.

  • Navigate time zone complexity and regional nuance to effectively support globally distributed teams.

Desired Skills/Experience:

Experience

  • 6+ years of relevant experience in Sales Programs, Sales Strategy, Sales Operations, or related fields (or equivalent experience)

  • Experience working with or supporting international/regional sales or Go-To-Market teams preferred

  • Proven ability to build relationships across functions and manage competing priorities

  • Degree or equivalent relevant experience required. Experience will be evaluated based on core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Skills

  • Analytical mindset with comfort working in data — Excel/Google Sheets, Salesforce reports, Tableau or similar

  • Understanding of business metrics and ability to connect program activity to strategic goals

  • Comfortable utilizing AI tools to drive efficiency and scale in Sales Programs

  • Strong written and verbal communication skills, including experience preparing presentations or executive summaries

  • Detail-oriented and highly organized, with the ability to manage multiple workstreams across regions and time zones

  • Self-starter who thrives in a fast-paced, collaborative, globally distributed environment

  • Familiarity with Salesforce products and platform a plus

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

Innovate and Lead

Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

Explore Job Opportunities

Ready to take the next step in your career? Explore the wide range of employment opportunities at Salesforce. From technical roles to customer engagement positions, we are continuously hiring talented individuals who are passionate about making a difference.

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Learn more about Salesforce
Size
73,541 employees
Market Cap
$130.4 billion
Industry
Net Income
$4 billion
Founded
2000
5 Year Trend
+25.7%
Revenue
$21.2 billion
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