**$3,000 SIGN-ON BONUS & REFERRAL BONUS OPPORTUNITIES (Details given during interview)** Under minimal supervision, the Class A Technician is responsible for the diagnosis, repair, reconditioning, overhaul and maintenance of customer and company heavy equipment and/or components in a manner that reflects the company's vision of working as "One Professional Team." **Pay Rate: **$34.50 - $50.60 per hour Pay rate is dependent upon education & experience. **Essential Functions:** Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. - Prepares accurate and complete service reports and turns them in on time - Prepares inspection and appraisal reports - Correctly charges work to appropriate work order segments - Communicates effectively with Service Writer, Shop Coordinators and Shop Managers to ensure problems, nature of repair, and status of repairs are understood and followed up on - Cleans, repairs, reconditions, and maintains equipment and component - Prepares, inspects, and operates machines prior to delivery - Removes, disassembles, assembles, and installs components and parts - Determines reusability of parts in accordance with published Caterpillar reusability guidelines - Orders replacement parts ensuring that parts orders are correct and complete at the time of order - Services and maintains equipment sold and/or owned by the company - Tests measures, and adjusts engine and machine systems and components - Diagnoses and troubleshoots machine and engine malfunctions and failures - Analyzes customer repair and maintenance requirements - Keeps up to date with developments in tooling, technologies and systems - Uses safe working practices and follows all company safety requirements - Maintains a clean and organized work area - Performs maintenance activities on new and rebuilt/repaired equipment - Makes recommendations as to repairs meeting warranty criteria - Makes parts replacement decisions assuring optimum economic reusability - Other duties as assigned by manager **Required Education and Experience:** - High School Diploma or GED - 4+ years' experience in heavy equipment, engine, or electric power generation system repair - 1+ years administrative/clerical experience - 3+ years customer service experience **Preferred Experience:** - Graduation from an accredited technical school in diesel engine or earthmoving repair preferred - Repair and maintenance on equipment of various manufacturers to include Metso, McCloskey, Masaba and J &M - Repair/service/rebuild knowledge of Rock Crushers (Jaw, Cone, Impact) both stationary and mobile track units. - Repair/service/rebuild knowledge of Screen Plants both stationary and mobile track units. - Repair/service/rebuild knowledge of Conveyors both stationary and mobile units. - Knowledge of machine conveyor belt replacement/repairs/adjustments. - CAT Engine Tier 4 Emissions/Diagnostics - Electrical and hydraulic troubleshooting experience (Both Cat and Manufacturer systems) - Replacement of wear items: Blow bars, cone liners, wear plates, screens, flashing, etc. - Welding and fabrication - Machine inspections for Rental Fleet return units and New Machine Pre-delivery **Supervisory Responsibilities:** - Provides direction, training, mentoring and guidance to assigned service technicians **Competencies:** - Safety Knowledge - Reading/Writing Skills - Reasoning Skills - Organizational Skills - Communication Skills - Math Skills - Product Knowledge - Basic ability to search for and enter data into a computer - Ability to type service reports **Physical Demands:** - Standing - Walking - Talking - Use of Hands - Hearing - Squatting/Kneeling - Ascending or descending ladders, stairs, etc. - Heavy work that includes carrying, lifting and/or moving objects up to 100 pounds or more **Work Environment:** - Noise: Loud - Indoors and Outdoors **Other Duties:** Job Offers are contingent upon all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.