Cruise Partnership Manager - Travel Services

AAA Auto Club Group

$120K — $160K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience.
  • 4-6 years of product management experience in travel, hospitality, or tourism.
  • Proven success in creating and executing strategies that yield measurable results.
  • Ability to translate market trends and customer needs into innovative products.
  • Strong negotiation skills for vendor discussions.
  • Exceptional communication skills for engaging stakeholders at all levels.
  • Analytical mindset to translate data into actionable insights.
  • Expertise in managing multiple priorities in a fast-paced environment.

Responsibilities

  • Define and execute a forward-thinking travel strategy to enhance AAA's brand and member engagement.
  • Leverage market insights to shape high-value and competitive product offerings.
  • Oversee the evolution of existing products and launch new ideas from concept to market.
  • Drive strategic marketing initiatives for the travel portfolio across various channels.
  • Build strong relationships with travel vendors to maximize service quality and member satisfaction.
  • Monitor KPIs and profitability, making data-driven adjustments as needed.
  • Collaborate with internal marketing, sales, and operations teams to bring innovative ideas to life.

Benefits

  • Health coverage for medical, dental, and vision.
  • 401(K) savings plans with company match and pension.
  • Tuition assistance for further education.
  • Floating holidays and PTO for community volunteer programs.
  • Paid parental leave for new parents.
  • Wellness programs to promote employee health.
  • Employee discounts on memberships, insurance, travel, entertainment, and services.
Full Job Description
Cruise Partnership Manager - Travel Services

We're seeking a strategic and forward-thinking Travel Product Manager to lead initiatives that drive travel growth and elevate member engagement.

In this role, you'll enhance existing products and develop innovative new offerings, leveraging strong industry partnerships to accelerate growth. As the Cruise Product and Group Travel Manager, you will oversee profitability, productivity, and performance targets across your product lines, using data and market insights to recommend strategies that advance the Club's goals. You will also conduct in-depth market and competitive research to optimize sales and service effectiveness, while representing the Club in negotiations with vendors and key business partners.

In this high-impact role, you'll combine strategic planning with hands-on product leadership to design, refine, and launch travel products that inspire members to book their next journey with AAA. You'll have the freedom to build and execute a product roadmap that drives growth, profitability, and market relevance-while collaborating closely with world-class travel partners around the globe.

What You'll Do
  • Set the vision - Define and execute a forward-thinking travel strategy that elevates AAA's brand presence and strengthens member engagement and awareness.
  • Spot the trends - Leverage market insights, competitive analysis, and Travel Advisor feedback to shape high-value product offerings.
  • Innovate & enhance - Oversee the evolution of existing products and bring new ideas to life, from concept to launch.
  • Lead go-to-market execution - Drive strategic marketing initiatives for your portfolio, ensuring strong performance across digital, print, and in-branch channels.
  • Be the connector - Build strong relationships with travel vendors and business partners to maximize value, service quality, and member satisfaction.
  • Own the numbers - Monitor KPIs and business results, making data-driven adjustments to ensure profitability and growth.
  • Inspire collaboration - Partner with internal teams across marketing, sales, and operations to bring big ideas to life.


What You Bring
  • Bachelor's degree or equivalent experience.
  • 4-6 years of product management experience in the travel, hospitality, or tourism related industries.
  • Proven success, creating and executing strategies that drive measurable results.
  • Ability to transform market trends and customer needs into innovative, market-ready offerings.
  • Strong negotiation skills and the confidence to represent AAA in partner and vendor discussions.
  • Exceptional communication skills-able to engage stakeholders at all levels.
  • Analytical mindset with the ability to translate data into actionable insights.
  • Expertise in managing multiple priorities in a fast-paced, customer-focused environment.


#LI-LG1

The starting pay range for this position is:

$120,500.00 - $160,800.00
Additionally, for full time positions, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.

Remarkable benefits:
• Health coverage for medical, dental, vision
• 401(K) saving plans with company match AND Pension
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance,

travel, entertainment, services and more!)

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