Apple

Cross-Functional Quality Engineer

Apple$100K — $130K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in computer science or related field, or equivalent experience
  • 5+ years leading quality engineering and cross-functional testing at enterprise scale
  • Experience with risk-based testing methodologies and shift-left quality strategy
  • Background in test automation frameworks and driving automation adoption across teams
  • Experience with Generative AI and/or AI/ML in quality engineering or software development context
  • Knowledge of system and software architecture models and test design based on interdependencies
  • Experience establishing QA program structure and optimizing quality investments

Responsibilities

  • Embed quality early in the software development lifecycle
  • Drive risk-based testing strategies for improved delivery outcomes
  • Lead large-scale, cross-functional testing programs utilizing data, analytics, automation, and AI/ML
  • Focus on building organizational capacity through mentoring and process improvement
  • Shape innovative testing practices and elevate quality thinking across teams
  • Ensure quality is a shared responsibility among product, engineering, and business teams
  • Communicate technical complexities effectively to technical and non-technical audiences

Benefits

  • Inclusion and diversity culture fostering innovation
  • Opportunities for professional growth and mentorship
  • Engagement with cutting-edge technologies in quality engineering
  • Collaborative and supportive team environment
  • Involvement in significant, large-scale projects that impact the organization
Full Job Description
The AppleCare Technologies team has an immediate opening for a Cross-Functional Quality Engineer to plan and lead testing across complex projects. In AppleCare Technologies, inclusion and diversity fuel our ability to solve the most complex quality challenges in the enterprise. Our Cross-Functional Quality Engineers are the architects of confidence. You will bring structure to ambiguity, elevate quality thinking across disciplines, and ensure that Apple's most ambitious systems initiatives ship with precision and integrity. We are looking for a quality leader who doesn't just execute test plans, but someone who shapes how Apple thinks about quality from day one of a program, leaving every team more capable than they found it.

Description

In this role, you will embed quality early in the software development lifecycle by driving risk-based testing strategies and ensuring quality is a shared responsibility across product, engineering, and business teams. You will lead large-scale, cross-functional testing programs utilizing data, analytics, automation, and AI/ML capabilities to prioritize efforts and improve delivery outcomes. Additionally, you will focus on building organizational capability through mentoring, process improvement, and the adoption of innovative testing practices.

Minimum Qualifications

Bachelors degree in computer science or related field, or equivalent experience

5+ years of experience leading quality engineering and cross-functional testing at an enterprise scale.

Experience with risk-based testing methodologies and shift-left quality strategy, resulting in proactive defect prevention.

Background utilizing test automation frameworks and driving automation adoption across teams.

Experience with Generative AI and/or AI/ML in a quality engineering or software development context.

Knowledge of system and software architecture models, including analyzing system interdependencies and translating them into actionable test designs.

Experience establishing QA program structure, coordinating cross-project testing initiatives, and optimizing quality investments.

Preferred Qualifications

Domain knowledge in Services, Operations, Supply Chain, and/or Logistics within a large enterprise environment.

Background leading testing for SAP R/3 to S/4 HANA migrations.

Experience supporting data privacy and regulatory compliance programs (e.g., PIPL, GDPR, PDPA), including validation of data handling controls and data governance processes.

Familiarity working within a global organization and collaborating with geographically distributed teams.

ISTQB, ASQ, or equivalent quality engineering certification.

Ability to lead and influence without direct authority across engineering, product, and business stakeholders.

Capability to distill technical complexity and communicate effectively with both technical and non-technical audiences.

Aptitude for navigating ambiguity and bringing structure to complex quality challenges.

About Apple

Apple is a corporation that designs, manufactures, and markets mobile communication and media devices, personal computers, portable digital music players, and sells a variety of related software, services, peripherals, networking solutions, and third-party digital content and applications. Apple provides many products and services, including iPhone; iPad; iPod; Mac; Apple TV; a portfolio of consumer and professional software applications; the iOS and OS X operating systems; iCloud; and accessories, service, and support offerings. It sells its products worldwide through its retail stores, online stores, direct sales force and third-party cellular network carriers, wholesalers, retailers, and value-added resellers to the consumer and also sells third-party iPhone, iPad, Mac and iPod compatible products, including application software and accessories through its online and retail stores. Introduced in 1984, the Macintosh was the first widely sold personal computer with a graphical user interface (GUI). That feature and others such as an improved floppy drive design and a low-cost hard drive that made data retrieval faster helped Apple cultivate a reputation for innovation. Apple was named as the most admired company in the United States in 2008 and in the world from 2008 to 2012 by the Fortune magazine. The company was founded by Steven Paul Jobs, Steve Wozniak, and Ronald Gerald Wayne on April 1, 1976, and is headquartered in Cupertino, California.

Apple Careers

Join Apple, a place where extraordinary people gather to do their best work. Our ever-expanding global team is at the forefront of innovation and leadership in the tech industry. At Apple, we're not just building products—we're crafting the kind of wonder that revolutionizes entire industries. It's the diversity of our people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Work You’ll Do Embark on a journey with Apple’s market-leading team to help some of the world’s most influential companies navigate their path to digital mastery with cutting-edge technology and services. Transform industries and touch lives with your unique ideas at Apple. Here, you’ll lead through a unique position at the intersection of technology, creativity, and robust industry expertise. Collaborate with a global team of professionals who are at the top of their game in technology and design. Apple isn’t just a company, it’s a community of innovators and passionate thinkers. Introducing the Apple Innovation and Leadership Initiative We are building a market-leading team to drive our efforts in delivering groundbreaking solutions and services. At Apple, job opportunities are abundant, offering you the chance to explore diverse roles from engineering to marketing, all designed to empower your career growth. Do Innovative Work Join the largest group of creative and technical experts in the world—professionals dedicated to redefining what’s possible through technology and innovation. Deliver targeted solutions through a depth and breadth of expertise that’s unmatched, driving forward our commitment to excellence and leadership in every project we undertake. Be Part of a Great Team Engage in a wide range of projects utilizing Apple’s technology and resources. Harness the unparalleled capabilities, global scale, and joint solution development that only Apple can offer. Future-Proof Your Career Advance your career with limitless opportunities at Apple. Go as far as your ambition takes you with unmatched training, development, and certification support. Explore Discover how Apple is leading the way in tech innovation: [With iOS] Businesses can streamline operations and enhance customer interactions... READ MORE Smart home technology integration that sets the standard for convenience and security... READ MORE The Apple Experience Our combined service capabilities, global scale, and joint solution development help clients overcome challenges and lead transformation in their industries. Clients worldwide look to Apple for new strategies and solutions that drive growth and innovation in the digital era. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Whether you’re seeking a professional role, an internship, or a leadership position, Apple offers a variety of employment opportunities. SEARCH APPLE JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at Apple, a company committed to diversity, innovation, and leadership. Explore job opportunities, employment benefits, and the culture of growth and innovation at Apple. Prepare your resume, hone your interview skills, and ready yourself for a career at one of the most prestigious companies in the world. Join us in pushing the boundaries of what is possible.
Learn more about Apple
Size
154,000 employees
Market Cap
$2,074.3 billion
Industry
Net Income
$63.9 billion
Founded
1976
5 Year Trend
+11.5%
Revenue
$294.1 billion
NASDAQ

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