Citigroup, Inc

Cross Border Data Clearance QA Function

Citigroup, Inc • $111K — $161K *
Mississauga, ON L4T 0A1In-Person
Finance & Insurance
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 6+ years experience in regulatory, compliance, data governance or operational roles within financial services or large organizations
  • Bachelor's degree or equivalent experience, Master's preferred
  • Experience in delivering complex processes in a deadline-driven environment
  • Familiarity with regulatory frameworks like privacy and cross-border data
  • Exposure to automation or AI processes
  • Strong communication and collaboration skills
  • Ability to work effectively in a global environment

Responsibilities

  • Support delivery of transfer clearance activities in privacy and data regulation
  • Contribute to meeting service level expectations and managing workflow
  • Assist in streamlining processes and improving efficiency
  • Support implementation of global data transfer frameworks
  • Help translate regulatory requirements into operational controls
  • Encourage adoption of automation and AI screening tools
  • Collaborate with global stakeholders on transfer clearance activities

Benefits

  • Full-time position with potential for growth
  • Collaborative and disciplined team environment
  • Opportunities to contribute to significant process improvements
  • Engagement with cutting-edge technology and AI tools
  • Building relationships across diverse global functions
Full Job Description
Key Responsibilities

1. Execution & Delivery
  • Support the delivery of transfer clearance activities across privacy, bank secrecy, data localization, outsourcing, and related regulatory domains
  • Contribute to meeting service level expectations (e.g., 15-business-day model), supporting intake through review and approval processes
  • Help manage workflow, throughput, and backlog to support timely and consistent delivery
  • Partner across Business, Technology, Legal, Compliance, and Risk teams to gather inputs and progress assessments
  • Contribute to building a disciplined and execution-focused team environment
  • Support tracking and reporting of key metrics (e.g., SLA adherence, cycle times, volumes)

2. Process Improvement & Scale
  • Assist in initiatives to streamline processes, standardize workflows, and improve efficiency
  • Identify opportunities to reduce manual effort and improve consistency in execution
  • Contribute to building scalable and repeatable processes

3. Regulatory & Compliance Execution
  • Support the application of global data transfer frameworks, including privacy, localization, bank secrecy, and outsourcing requirements
  • Help translate regulatory requirements into operational steps, controls, and workflows
  • Contribute to ensuring processes are consistently executed and audit-ready
  • Apply sound judgment to escalate issues and support risk-based decision making

4. Technology, Automation & AI Enablement
  • Support the adoption of automation and AI-assisted screening tools within the workflow
  • Partner with Technology teams to improve tooling and workflow efficiency
  • Contribute to embedding regulatory requirements into systems and operational processes

5. Stakeholder Engagement
  • Collaborate with global stakeholders to support alignment and progress on transfer clearance activities
  • Communicate clearly on status, requirements, and next steps
  • Build effective working relationships across functions


Qualifications & Experience
  • 6+ years of experience in regulatory, compliance, data governance, legal, or operational roles within financial services or large global organizations

Education:
  • Bachelor's degree/University degree or equivalent experience
  • Master's degree preferred

Execution & Delivery
  • Experience supporting delivery of complex processes in a structured, deadline-driven environment
  • Ability to manage competing priorities and contribute to timely execution

Regulatory & Compliance
  • Familiarity with regulatory or data governance frameworks (e.g., privacy, cross-border data, outsourcing)
  • Experience translating policy or requirements into operational processes is a plus

Technology & Innovation
  • Experience working with data, systems, or workflow tools; exposure to automation or AI-enabled processes is beneficial
  • Ability to partner effectively with technology teams

Stakeholder Skills
  • Strong communication and collaboration skills
  • Ability to work effectively in a global, matrixed environment


Job Family Group:
Data Governance

Job Family:
Data Privacy & Data Transfers

Time Type:
Full time

Primary Location Full Time Salary Range:
$111,600.00 - $161,600.00

Most Relevant Skills
Controls Management, Digital Skills (Including AI), Escalation Management, Laws and Regulations, Policy, Procedure, and Regulation, Process Execution, Program Management, Regulatory Management, Risk Management Culture, Risk Management Lifecycle.

Other Relevant Skills
Constructive Debate, Data Governance, Data Management, Internal Controls, Management Reporting, Policy and Procedure, Risk Controls and Monitors.

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

This job opening is for an existing job vacancy.

About Citigroup, Inc

Citigroup is a financial services holding company that provides financial products and services. The company operates through two segments, Global Consumer Banking (GCB) and Institutional Clients Group (ICG). The GCB segment offers traditional banking services to retail customers through retail banking, commercial banking, Citi-branded cards, and Citi retail services. The ICG segment offers various banking, and financial products and services to corporate, institutional, public sector, and high-net-worth clients. This segment provides wholesale banking products and services, including fixed-income and equity sales and trading, foreign exchange, prime brokerage, derivative services, equity and fixed-income research, corporate lending, investment banking, and advisory services, private banking, cash management, trade finance, and securities services. Citi is committed to sustainability and social responsibility, and the company invests in initiatives that promote economic progress.

Citigroup, Inc Careers

Join the vibrant team at Citigroup, Inc, a leading global bank, and propel your career into the future. Citigroup offers a plethora of job opportunities that span across various fields and expertise, making it an ideal place for ambitious professionals to thrive.

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We believe our strength comes from the diversity of our team. Citigroup, Inc is dedicated to fostering an inclusive workplace where everyone can contribute their best work. Through diversity training and a culture that embraces differences, we create a welcoming environment for all employees.

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Citigroup, Inc values the well-being of its employees. We offer competitive benefits packages that support the health, finance, and lifestyle of our team members. Our culture is built on collaboration, respect, and a commitment to excellence. We ensure that every team member feels valued and part of our global family.

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Start your professional journey with Citigroup through our internship programs or full-time job opportunities. We are constantly hiring fresh talent and seasoned experts who bring creativity and innovation to our team. Whether you're refining your skills or ready to lead, there's a position waiting for you at Citigroup.

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Learn more about Citigroup, Inc
Market Cap
$1.3 billion
Industry
Finance & Insurance
Net Income
$89.6 million
Founded
1812
5 Year Trend
+4.6%
NASDAQ
C
* Ladders Estimates

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