CRM Solutions Architect (Remote | USA)

Huble

• $120K — $140K *
US-AnywhereRemote in Chicago, IL
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in system architecture, preferably with CRM platforms and technologies like HubSpot, Salesforce, or Microsoft Dynamics.
  • Relevant degree in Computer Science, Information Systems, or a related field.
  • Experience working in a consultancy or digital agency environment, managing the full project lifecycle from solution design to implementation.
  • Strong ability to analyze and prepare technical documentation, including API documents and functional specs.
  • Proficient with big data concepts and system integration strategies.
  • Outstanding English communication skills, both written and verbal.

Responsibilities

  • Understand client needs and design effective solutions on the HubSpot platform.
  • Collaborate with teams to define project architecture and scope.
  • Produce comprehensive documentation including requirements and data models.
  • Lead complex configuration projects while mentoring junior team members.
  • Conduct technology audits, offering improvement recommendations.
  • Establish success metrics and reporting needs for tech solutions.
  • Stay informed about the latest technology features to communicate effectively with clients.

Benefits

  • Work from anywhere within the country of employment.
  • Discretionary 401K match through the pension scheme.
  • Healthcare benefits after one full month of service.
  • Budget for creating your ideal home workspace with preferred furniture.
  • Choice of a MacBook or Windows laptop, plus an external monitor and mouse.
  • Generous annual leave policy with 19 days off, plus public holidays and an extra day for special occasions.
  • Flexible working hours to support personal and family needs.
Full Job Description
As a CRM Solutions Architect, your primary responsibility is to design scalable, innovative solutions for clients, leveraging HubSpot CRM as a central component within a broader front-office ecosystem. This involves tasks such as integrating systems, architecting data flows, and creating adaptable solutions that align with clients' existing technology stacks and business processes.

We are looking for technical architects with a strong foundation in designing end-to-end solutions, whether your experience comes from CRM platforms like HubSpot, Salesforce or Microsoft Dynamics, or from broader system architecture roles. While experience in CRM systems is beneficial, it is not a requirement. What matters most is your ability to design effective architectures, develop data strategies, leverage APIs, and create seamless system integrations that address complex business challenges. Experience in crafting innovative solutions in smaller businesses or diverse technology environments is equally valuable.

You'll collaborate with cross-functional teams, including Development, Marketing, Sales, and Service Consulting, to deliver high-impact projects. This includes crafting architecture diagrams, defining solution scopes, and creating essential documentation for implementation teams. You'll also play a vital role in guiding clients through embracing cutting-edge technologies and processes.

To enable our teams to work synchronously, this role would be best suited for someone based in Central or Eastern time zones.

Here are a few of the tasks you'll get to work on
  • Understand client requirements and design effective solutions using the HubSpot platform.
  • Collaborate with cross-functional teams to define architecture and scope of projects.
  • Create comprehensive documentation including requirements, functional specifications, and data models.
  • Lead complex technology configuration projects and mentor junior team members.
  • Conduct technology audits and provide recommendations for improvement.
  • Define success metrics and reporting requirements for technology solutions.
  • Stay up-to-date with the latest technology features and communicate changes internally and to clients.
  • Assist with data migration projects and conduct quality assurance testing.
  • Drive team certifications and provide technology training to internal staff.


To excel in this role, you should have the following
  • Experience with HubSpot or transferable expertise from other technology platforms or system architecture roles.
  • Relevant tertiary qualification (e.g. Computer Science, Information Systems, Industrial Engineering).
  • Experience in a digital/technical agency/consultancy in a consulting/specialist role working with clients throughout the whole process (consulting, solution building, implementation and training).
  • Extensive ability to read and understand and compile technical documentation (API documentation, ERD, functional specifications etc).
  • Sound knowledge of big data.
  • Experience with integrating systems, leveraging APIs, or custom-built.
  • Excellent command of English, with exceptional writing and communication skills.


These personal qualities are key to your success
  • Innovative and driven by an entrepreneurial spirit.
  • Outstanding interpersonal skills, adept at working independently or collaboratively.
  • Emotionally intelligent and displaying maturity.
  • Exude enthusiasm and a deep passion for your work.
  • Possess an impeccable attention to detail and meticulousness.
  • Focused on delivering quality results at all times.


As part of the remuneration package, you will receive the following

The salary range is between USD 120,000 - USD 140,000 per annum, depending on skills and experience, with the following benefits
  • Work from anywhere - Enjoy the freedom of remote work within the country of employment.
  • Pension scheme - Enjoy a discretionary 401K Match.
  • Healthcare benefits- Join our company healthcare scheme after just one full calendar month of service.
  • 🪑 Create your ideal workspace - Receive a budget to set up your home office with your preferred desk and chair.
  • Choice of devices - Choose between a MacBook or Windows Laptop, complete with a monitor and mouse.
  • Generous leave policy - Enjoy 19 annual leave days, in addition to Public and Banking Holidays, and receive 1 bonus day for special occasions like your Birthday.
  • Flexible working hours - Benefit from flexible working hours to accommodate your personal needs, whether it's for leisure or family commitments.
  • Show your company pride - Get your hands on Huble Swag.


🛣 Interview Process
  • Intro Call or Video Interview (20 mins)
  • 1st Interview (30 mins)
  • Take Home Assessment
  • Presentation Interview (60 mins)
  • Final Interview (30 mins)


Keen to Huble with us?

If you are ready to take on this exciting opportunity and join our team, we would love to hear from you. Apply today and let's Huble together!

NB - Please note that candidates must have the legal right to work and current residency in the USA.

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