Meta is seeking an experienced Critical Operations Manager to lead the engineering and operational teams responsible for the reliability, safety, and performance of Meta's data center critical facility infrastructure. In this role, you will oversee multi-team operations spanning mechanical, electrical, and controls systems that support hyperscale data center environments. You will drive strategic initiatives to improve uptime, operational efficiency, and risk management across a portfolio of critical facilities, partnering closely with construction, capacity planning, and infrastructure engineering teams to ensure Meta's data centers meet the demands of a global-scale platform.

Responsibilities

Oversee multiple teams of critical facility engineers and operations specialists responsible for the day-to-day reliability and maintenance of data center mechanical, electrical, and controls systems
• Define and drive the operational strategy, standards, and roadmaps for critical facility engineering across a portfolio of data center sites
• Establish and enforce preventive and predictive maintenance programs for high-voltage electrical systems, UPS, generators, cooling infrastructure, and building management systems
• Lead incident response and root cause analysis processes for critical facility events, ensuring corrective actions are implemented and systemic risks are mitigated
• Partner with data center construction, capacity planning, and infrastructure engineering teams to support new site commissioning, technology refresh, and capacity expansion projects
• Develop and manage operational budgets, capital expenditure plans, and vendor contracts for critical facility services and equipment
• Build organizational capability by recruiting, developing, and retaining critical facility engineering talent across multiple sites and functional areas
• Define and track key performance indicators for facility reliability, energy efficiency, and operational risk, reporting outcomes to senior leadership
• Drive continuous improvement initiatives including automation of facility monitoring, standardization of operating procedures, and adoption of emerging critical infrastructure technologies
• Collaborate with safety, environmental, and compliance teams to ensure all critical facility operations meet regulatory requirements and Meta's internal safety standards

Minimum Qualifications
• 10+ years of experience in critical facility engineering or data center operations, including direct management of mechanical, electrical, or controls systems in a hyperscale or enterprise data center environment
• 6+ years of experience managing teams of engineers or technical operations specialists, including multi-site or multi-team organizational scope
• Experience developing and executing operational strategies, maintenance programs, and capital plans for mission-critical infrastructure
• Experience leading incident response, root cause analysis, and risk mitigation processes for high-availability critical systems
• Experience partnering cross-functionally with construction, capacity planning, and infrastructure engineering organizations on large-scale facility programs

Preferred Qualifications
• Experience managing critical facility operations at hyperscale data center scale across geographically distributed sites
• Professional certifications in critical facilities management such as Certified Data Centre Professional (CDCP) or equivalent industry credentials
• Experience with commissioning and acceptance testing of new data center facilities or major infrastructure upgrades
• Familiarity with energy efficiency programs, power usage effectiveness optimization, and sustainability initiatives in data center environments