Description

Critical Operations Engineer I Role:

As a member of the Data Center Operations team, the Critical Operations Engineer I (COE I) is responsible for operating, monitoring, and maintaining critical data center electrical, mechanical, cooling, and fire/life safety systems to support reliable facility operations. COE I performs routine operational tasks, responds to alarms and abnormal conditions, supports customer infrastructure projects, and works closely with team members, vendors, and customers while developing technical knowledge and experience within a mission-critical environment.The COE I follows established operational procedures, safety standards, and best practices while supporting day-to-day facility operations and continuous improvement efforts. The position also performs other duties and responsibilities as assigned.

• We are currently hiring for the Night Shift Tuesday-Saturday 10:00pm-6:30am

What You'll Do:

Critical Facilities Operations:

• Operate, monitor, maintain, and troubleshoot mission-critical electrical, mechanical, and life safety systems to ensure uptime and reliability
• Perform facility inspections, respond to abnormal conditions, and document findings
• Track, trend, and analyze system performance; utilize CMMS to manage work orders and maintenance

Electrical Systems:

• Support electrical distribution from utility and generator switchgear through UPS and customer load
• Assist with maintenance activities involving generators, switchgear, UPS, STS, ATS, PDUs, transformers, and power circuits
• Perform customer power adds, disconnects, and related infrastructure support activities Mechanical Systems

Mechanical Systems:

• Operate and maintain chilled water, HVAC, CRAC/CRAH, humidification, and central plant systems
• Support cooling optimization, pumps, VFDs, cooling towers, heat exchangers, and water treatment.

Fire Life Safety & Infrastructure:

• Monitor wet sprinkler and double-interlock pre-action systems and associated detection devices
• Support customer infrastructure projects including cage builds, rack and stack, overhead installs, power, and cabling

Collaboration & Customer Support:

• Partner with senior technicians, contractors, and vendors on maintenance, upgrades, and expansions.
• Provide advanced remote hands, manage trouble tickets, incidents, and customer requests
• Support administrative and communication activities across CMMS, ticketing, monitoring, and other operational platforms; maintain accurate documentation and provide timely updates to stakeholders
• Contribute to procedures, documentation, and continuous improvement while promoting Operational Excellence

Knowledge, Skills and Abilities:

Required:

• Strong troubleshooting and problem-solving skills with the ability to apply technical knowledge effectively
• Self-motivated, dependable, and accountable with a strong work ethic
• Team-oriented mindset with the ability to collaborate across operations, engineering, and customer teams
• Commitment to safety, quality, and operational excellence
• Ability to work in a fast-paced, high-availability environment
• Clear written and verbal communication skills
• Working knowledge of data center electrical, mechanical, and BAS/BMS infrastructure and systems
• Strong understanding of data center electrical and mechanical infrastructure
• Working knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, OSHA, and fire life safety requirements
• Comfortable using hand tools, electrical test equipment, and standard computer applications

Preferred Experience:

• Electrical distribution systems including generators, switchgear, UPS, STS, ATS, PDUs, and transformers
• Mechanical systems including chilled water, HVAC, CRAC/CRAH, humidification, pumps, VFDs, cooling towers, and heat exchangers
• Fire protection systems including wet sprinkler and double-interlock pre-action systems
• BMS, PLC controls, and integrated monitoring systems
• Fiber and copper cabling installation, termination, and testing
• Proficiency with fiber optics, structured cabling, and telecommunications infrastructure
• Working knowledge of basic security systems, including access control, CCTV, and facility monitoring systems

Education/Experience:

• High School Diploma or greater
• 2-5 years of experience in the data center industry
• Proven hands-on experience with large commercial or industrial electrical and mechanical systems
• Strong fit for candidates with experience in the military with HVAC or Electrical training

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the job's essential functions. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.While performing the job's duties, the employee is required to stand; walk, sit, use hands to handle or feel objects, reach with hands and arms, climb stairs, balance, stoop or kneel, talk, and hear. The employee must occasionally lift and/or move up to 50 pounds. The position also demands flexibility to work in a fast-paced, high-stress environment with changing priorities, including evenings, weekends, holidays, and on-call hours as needed.Must pass background check, employment verification, and other pre-employment requirements

Compensation: Compensation for this role includes a base salary between $38.00/hr and $42.00/hr. This role is also eligible for an annual bonus and equity, based upon individual and company performance.

Job Post Timeline: This position is expected to be open for applications for 30 days.

Benefits: Not only does CoreSite have a fun, team-focused work environment, but we also offer great benefits to all employees regularly scheduled to work more than 20 hours a week!

• Medical coverage starting day one, plus dental, vision, telemedicine, HSA/FSA options.
• 401(k) with a 5% company match, plus bonus and equity opportunities.
• Employee Stock Purchase Plan (ESPP).
• Starting 16 days of PTO, 11 paid company holidays, floating holidays and additional paid time for volunteering, family care, parental leave and other life events.
• Free parking or public transportation support.

Additional Perks:

• Up to $800 annually in wellness reimbursements and up to $450 in wellness incentives.
• $100 monthly technology stipend.
• Up to $5,250 annually in educational reimbursement plus LinkedIn Learning.
• Up to $5,000 annually in charitable donation matching.
• Financial coaching and student loan support.
• Family planning, mental health, and caregiving support.
• Pet insurance, employee discounts and cash back offers.