Microsoft

Critical Environment Program Manager

Microsoft • $102K — $202K *
Quincy, WA 98848In-Person
Information Technology
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • High School Qualification or equivalent with 3+ years in IT support or server/network deployment projects
  • 3+ years in Critical Environment infrastructures or working within physical IT infrastructures
  • Technical College degree in Computer Science, Engineering, or related field (preferred)
  • Certifications in ITIL, PMP, Microsoft or relevant areas are desirable
  • 6 months experience with cooling, electrical, mechanical, and life safety systems
  • 6 months experience with Electrical Power Monitoring Systems and building automation systems

Responsibilities

  • Lead and execute medium-to-large scale critical environment programs
  • Drive cross-functional coordination across multiple teams
  • Ensure delivery is safe, compliant, on-time, and high quality
  • Identify and mitigate operational and infrastructure risks
  • Own and enhance processes for preventative maintenance and incident response
  • Influence execution strategy for improving operational efficiency

Benefits

  • Support for ongoing certifications and professional development
  • Culture that promotes safety and compliance
  • Opportunities for mentorship and leadership
  • Access to significant resources for large-scale projects
  • Collaborative and supportive team environment
Full Job Description
Overview

In this role, you will beresponsible for leading complex, cross-functional programs that ensure the safety, reliability, and scalability of mission-critical data center environments.

You will own end-to-end execution across electrical, mechanical, and operational systems, working across multiple teams, vendors, and stakeholders to deliver high-impact outcomes. This position requires strong technical acumen, program leadership, and the ability to drive results in high-risk, highly regulated environments.

Responsibilities

What You'll Do
  • Lead and execute medium-to-large scale critical environment programs spanning power, cooling, and infrastructure systems
  • Drive cross-functional coordination across operations, construction, engineering, and vendor teams
  • Ensure delivery of work is safe, compliant, on-time, and high quality
  • Identify, assess, and mitigate operational and infrastructure risk
  • Own and improve processes related to:
    • Preventative maintenance
    • Change management and outages
    • Incident response and root cause analysis
  • Influence execution strategy and continuously improve operational efficiency and reliability

Data Center Work Environment:
  • Share best practices, assists others in learning role, process, procedures; and mentors others
  • Promotes a culture of safety, security, and compliance in all aspect of datacenter activities
  • Realize the impact of change on others
  • Learn, live, and coach the One Microsoft culture and values. Lead through change by bringing clarity, generating energy, and delivering success
  • Removes barriers to agility to enable the team to shift priorities quickly without losing productivity.
  • Embody our culture and values


Qualifications

Required Qualifications:
  • High School Qualification or equivalent AND 3+ years supporting IT equipment or delivering server/network deployment projects in large-scale environments
    • OR equivalent experience.


Preferred Qualifications:
  • 3+ years experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling)
  • Technical College degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering or related field.
  • Applicable certifications: ASICS/Inventory Control, CompTIA, Microsoft, Network Certifications, PMP, ITIL, CDCP.
  • 6 months + of experience working with the operation of building cooling, electrical, mechanical, and life safety systems
  • 6 months + of experience with Electrical Power Monitoring Systems (EPMS), Branch Circuit Monitoring (BCM), and Building Automation Systems (BAS)
  • 3+ years of experience with project management or relevant certification/training in project management
  • Associate's or Bachelor's degree in applicable engineering field or mechanical or electrical trades
  • 3+ years experience working on large scale projects.


Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.


Data Center Operations Management IC4 - The typical base pay range for this role across the U.S. is USD $102,600 - $202,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,500 - $225,800 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

Microsoft Careers

Join Microsoft today and be part of a company that values innovation, leadership, and diversity in its workforce. As a global leader in technology and digital transformation, Microsoft offers unparalleled job opportunities that propel your career to new heights.

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Career growth at Microsoft is about more than climbing the corporate ladder; it's about continuous learning, expanding your skills, and improving your capabilities. With access to various leadership and training programs, you can evolve as a professional and make a significant impact within the company and on the global stage.

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Networking and Professional Development

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If you're ready to take on exciting challenges and make a difference in the world of technology, explore the job opportunities at Microsoft. Search for open positions that match your skills and interests, and prepare to embark on a rewarding career path filled with innovation and opportunities for personal and professional growth.

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At Microsoft, your future is limitless. Join us in our mission to empower every person and every organization on the planet to achieve more. Your journey with Microsoft starts here.
Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Enterprise Technology
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
NASDAQ
MSFT
* Ladders Estimates

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