Microsoft

Critical Environment Operations Manager

Microsoft • $127K — $229K *
Goodyear, AZ 85338In-Person
Enterprise Technology
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • High School diploma or equivalent with 6+ years in mission-critical service management or relevant experience
  • 1+ years of experience managing a diverse technical team
  • Preferred Bachelor's degree in a related field and 12+ years in critical environment infrastructures
  • 3+ years of people management experience
  • Applicable industry certifications (e.g., Microsoft, PMP, ITIL)

Responsibilities

  • Empower a culture of safety and compliance in datacenter operations
  • Lead a multi-disciplinary team of Mechanical, Electrical, and Control System experts
  • Oversee daily operations and maintenance of mechanical and electrical systems
  • Maximize availability and efficiency of critical environments (CE)
  • Implement strategies to reduce high-impact incidents
  • Drive cost and energy efficiency initiatives
  • Conduct routine reporting for effective environmental management
  • Foster collaboration with Engineering Groups and business partners
  • Share best practices globally with peers
  • Promote Microsoft One culture and values

Benefits

  • Standard Microsoft employee benefits package
  • Supportive work environment fostering teamwork and collaboration
  • Opportunities for professional growth and development
  • Involvement in high-impact projects
  • Engagement in best practice sharing across global teams
Full Job Description
Responsibilities
  • Empower a culture of safety, security, and compliance in all aspects of our Datacenter operations
  • Lead a team of Mechanical, Electrical and Control System professionals supporting Microsoft's online services
  • Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in our Datacenters
  • Maximize Critical Environment (CE) availability to ensure optimal operational efficiency
  • Reduce high-impact and human-error Critical Environment (CE) incidents year over year
  • Deliver on cost/energy efficiency initiatives
  • Ensure routine reporting to effectively manage and analyze our Power/Temperature/Relative Humidity, and SLA monitoring
  • Establish and enhance strong working relationships and engagement with our Engineering Groups (EGs), and business partners
  • Work with regional and global peers to share and build best practices across the entire datacenter portfolio
  • Embody our Microsoft One culture and values.


Qualifications

Required Qualifications:

  • High School Qualification or equivalent AND 6+ years experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure) with electrical engineering expertise OR equivalent experience


  • 1+ years experience in leading a diverse, technical team.


Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.


Preferred Qualifications:

  • Bachelor's or Technical College Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management or related field AND 12+ years experience in critical environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) OR High School Qualification or equivalent AND 14+ years experience in critical environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) OR equivalent experience.


  • 3+ years people management experience.


  • Applicable certifications: ASICS/Inventory Control, CompTIA, Microsoft, Network Certifications, CCNA Certifications, ITIL v3 Foundation, Microsoft Operations Framework (MOF) Certifications, Leadership Development Certifications, PMP, CDCP.


Data Center Operations Management M5 - The typical base pay range for this role across the U.S. is USD $127,600.00 - $229,200.00 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $168,900.00 - $253,300.00 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

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Join Microsoft today and be part of a company that values innovation, leadership, and diversity in its workforce. As a global leader in technology and digital transformation, Microsoft offers unparalleled job opportunities that propel your career to new heights.

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Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Enterprise Technology
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
NASDAQ
MSFT
* Ladders Estimates
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