Salary: $78,925.00 - $119,844.00 Annually
Location : Dauphin County, PA
Job Type: Civil Service Permanent Full-Time
Job Number:
Department: Commission on Crime and Delinquency
Division: EX PA Comm on Crime & Dlqntcy
Opening Date: 10/01/2026
Closing Date: 10/14/2026 11:59 PM Eastern
Job Code: 78430
Position Number: 00098732
Union: Non Union
Bargaining Unit: A3
Pay Group: ST09
Bureau / Division Code: 00817000
Bureau / Division: Pennsylvania Commission on Crime and Delinquency
Worksite Address: 3101 North Front Street
City: Harrisburg, Pennsylvania
Zip Code: 17110
Contact Name: Michelle Novak
Contact Email: [email protected]

THE POSITION
The Criminal Justice System Specialist Manager 1 position with the Pennsylvania Commission on Crime and Delinquency offers an exciting opportunity to lead statewide initiatives that strengthen support for victims of crime. This role empowers you to shape innovative programs, elevate service quality, and enhance the effectiveness of vital services across communities. You will join forces with dedicated partners who share a strong commitment to making a real difference. This position provides inspiring opportunities for professional growth and meaningful contributions to public service.
DESCRIPTION OF WORK
This position leads statewide efforts that strengthen victim service programs through data oversight, evaluation, training, and major event coordination. The role requires strong leadership and skill in managing complex tasks, systems, and partnerships. As a Criminal Justice System Specialist Manager 1, you will perform the following duties:

• Project Leadership: Manage statewide data collection, reporting, and outcomes initiatives using the Efforts to Outcome software system
• Training Oversight: Develop updated training materials, revise manuals, and provide technical support to agencies throughout the Commonwealth
• Stakeholder Coordination: Work with statewide partners to review processes, recommend improvements, and strengthen victim service operations
• Data Evaluation: Guide program analysis, select effective evaluation methods, and prepare reports that support planning, monitoring, and policy development
• Survey Management: Oversee statewide victim services satisfaction surveys, collaborate with researchers, and ensure agencies can access and use survey results
• Conference Direction: Lead planning for bi-annual statewide conferences, coordinating logistics, schedules, and workshop proposal revie

Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as Criminal Justice Systems Specialist Supervisor (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Four years of professional experience in criminal or juvenile justice, law enforcement, or victim services, which included one year in a supervisory capacity, and a bachelor's degree in the social or behavioral sciences, criminal justice, law enforcement, or a related field; or
• Three years of professional experience in criminal or juvenile justice, law enforcement, or victim services, which included one year in a supervisory capacity, and a master's degree in the social or behavioral sciences, criminal justice, law enforcement, or a related field; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Legal Requirements:

• You must pass a background investigation.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.

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Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance
We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks
Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visit and click on the benefits box.

*Eligibility rules apply.
01

Have you been employed by the Commonwealth of Pennsylvania as a Criminal Justice System Specialist Supervisor for one or more years full-time?

• Yes
• No

02

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
03

Do you possess one or more years of full-time professional experience in criminal or juvenile justice, law enforcement, or victim services in a supervisory capacity?

• Yes
• No

04

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
05

How many years of full-time professional experience do you possess in criminal or juvenile justice, law enforcement, or victim services?

• 4 years or more
• 3 but less than 4 years
• 2 but less than 3 years
• 1 but less than 2 years
• Less than 1 year
• None

06

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
07

How much graduate coursework have you completed in the social or behavioral sciences, criminal justice, law enforcement, or a related field?
If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If you answer this question based on education acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting and clicking the Evaluation Services link.

You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

• 30 credits or more
• Less than 30 credits
• None

08

How much graduate coursework have you completed in Administration of Criminal Justice; Corrections Administration; Law Enforcement; Delinquency and the Criminal Justice System; Administration of Justice; Juvenile Justice; Criminalistics; Crime Prevention; Police Administration; Criminal Law; Investigation and Interrogation; Probation, Parole, and Community Corrections; Crime Investigation; Victimless Crimes and the Administration of Justice; Victimology; Family Violence; Child Abuse and Neglect; Violence Against Women; Elderly Crimes; Trauma and Crisis Intervention; Field Research in the Administration of Justice; Organized Crime in America; or Specialized courses on crime victims, e.g., Crime and the Elderly, Spouse/Child Abuse, Sexual Assault, etc.?
If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to t