Johnstone Supply

Credit Manager

Johnstone Supply$80K — $95K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in credit, collections, accounts receivable, or financial management; distribution or wholesale experience preferred.
  • Experience with contractor, commercial, or trade customers is valuable.
  • Strong skills in financial analysis, negotiation, collections, and decision-making.
  • Proven leadership and team development abilities.
  • Collaborative approach to managing financial risk with Sales and Operations teams.
  • Bachelor's degree in Finance, Accounting, Business, or related field preferred.

Responsibilities

  • Evaluate HVAC contractors and commercial customers to set credit limits and terms.
  • Monitor customer payment history, AR aging, and financial performance.
  • Lead collection on past-due accounts while maintaining customer relationships.
  • Collaborate with Sales to align credit decisions with business opportunities.
  • Manage credit insurance claims and coordinate with collection agencies.
  • Track key performance metrics such as DSO and cash flow, reporting trends to leadership.
  • Handle lien waivers and documentation for construction accounts.

Benefits

  • Professional development opportunities.
  • Collaborative team environment.
  • Ability to influence company financial health.
  • Opportunity to impact sales and customer relationships.
  • Access to tools and resources to enhance workflow efficiency.
Full Job Description
Credit Manager

We're looking for an experienced Credit Manager to lead credit and collections for our wholesale HVACdistribution business. This is a key leadership role working closely with Branch Managers, Sales, Customers, Accounting, and Executive Leadership to support sales growth while managing credit risk and protecting the company's financial position.What You'll Own
  • Evaluate HVAC contractors, dealers, and commercial customers to establish appropriate credit limits and terms.
  • Monitor customer exposure, payment history, AR aging, and financial performance.
  • Lead collection efforts on past-due and high-risk accounts while maintaining strong customer relationships.
  • Partner with Sales and Branch Management to balance sales opportunities with responsible credit decisions.
  • Manage credit insurance claims, collection agencies, legal collections, payment arrangements, and recovery efforts.
  • Track DSO, cash flow, bad debt, credit exposure, and collection performance and report key trends to leadership.
  • Oversee lien waivers and related documentation for construction and commercial accounts.
  • Improve credit, collections, cash application, and customer onboarding processes.
  • Lead and develop teams responsible for Credit & Collections, Cash Application, Banking Reconciliations, and Credit Card Processing.
What You Bring
  • 5+ years of experience in credit, collections, accounts receivable, or financial management; distribution or wholesale experience preferred.
  • Experience working with contractor, commercial, or trade customers is a plus.
  • Strong financial analysis, negotiation, collections, and decision-making skills.
  • Proven ability to lead and develop a team.
  • Ability to work collaboratively with Sales and Operations while confidently managing financial risk.
  • Bachelor's degree in Finance, Accounting, Business, or related field preferred.
Make an Impact

This role is about more than collecting past-due accounts. You'll help support profitable sales, protect customer relationships, reduce risk, and improve cash flow across our HVAC distribution business

About Johnstone Supply

Johnstone Supply is a US-based company that distributes HVAC equipment and supplies. The company offers a wide range of products, including air conditioners, furnaces, and refrigeration equipment. Johnstone Supply was founded in 1953 and is headquartered in Portland, Oregon.
Learn more about Johnstone Supply
Size
6,000 employees
Industry
Net Income
$10 million
5 Year Trend
+5%
Revenue
$2 billion
NASDAQ

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