Chefs Warehouse

Credit Manager

Chefs Warehouse • $80K — $95K *
Bronx, NY 10467In-Person
Finance & Insurance
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Accounting or related field preferred.
  • Professional demeanor in communicating with customers.
  • Experience managing receivables in an accounting role.
  • Proficient in Excel and ERP systems.
  • Strong analytical and organizational skills.
  • Ability to multitask and adapt to changing needs.
  • Effective troubleshooting and problem-resolution skills.

Responsibilities

  • Monitor and analyze aging reports and key receivables metrics.
  • Develop strategies to mitigate credit risk within the portfolio.
  • Lead efforts to collect on past-due accounts and resolve disputes.
  • Coordinate escalation procedures for delinquent accounts.
  • Reduce Days Sales Outstanding (DSO) and improve working capital.
  • Collaborate with Sales and Customer Service on billing and collection issues.
  • Negotiate payment plans and handle customer requests.

Benefits

  • Paid Vacations and Holidays
  • Comprehensive Health, Dental, and Medical Benefits
  • Weekly pay schedule
  • Life Insurance coverage
  • Employee discounts on food products and travel
  • 401k retirement plan
  • Employee Stock Purchase Plan
Full Job Description
Position Summary: The Accounts Receivable Credit Manager is responsible for managing customer credit risk, optimizing cash flow, minimizing bad debt exposure, and ensuring timely collection of outstanding receivables. This role partners closely with Sales, Customer Service, Finance, and senior leadership to balance revenue growth with prudent credit management practices.

What you'll do: Under the direction of the Team Lead, the Accounts Receivable Credit Manager is responsible for a customer portfolio ranging from $10.0 - $50.0 million. Key tasks include:
  • Monitor aging reports and key receivables metrics.
  • Identify areas of credit risk within the portfolio and establish collections strategies that mitigate those risks
  • Lead collection efforts on past-due accounts and resolve payment disputes.
  • Coordinate escalation procedures for delinquent accounts.
  • Reduce Days Sales Outstanding (DSO) and improve overall working capital performance.
  • Partner with Sales and Customer Service to resolve billing, shipment, pricing, and deduction issues.
  • Negotiate payment plans and settlements when appropriate.
  • Maintain strong customer relationships while enforcing company credit policies.
  • Fulfill ad-hoc customer requests
  • Process ad-hoc customer payment requests
  • Investigate and resolve payment discrepancies, including payment declines, with key stakeholders including external customers, sales, credit and cash application teams.
  • Assist with special projects and other job-related duties as required.
  • Provide weekly reporting to the Team Lead and senior management as needed.


About you:
  • Bachelor's degree preferred with a concentration in accounting and analysis or comparable work experience.
  • Professional, Courteous and clear with internal and external customers.
  • Experience in an accounting role with receivable responsibilities.
  • Ability to utilize various ERP systems daily.
  • Must possess proficient excel skills.
  • Strong analytical skills with an understanding of business processes.
  • Strong organizational skills and attention to detail.
  • Ability to multitask and be flexible.
  • Ability to meet deadlines, prioritize and manage workload.
  • Ability to troubleshoot issues and resolve.


The above job description is not an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties as assigned by their supervisor.

Perks & Benefits:
  • Paid Vacations, Paid Holidays
  • Health, Dental and Medical Benefits
  • Weekly pay
  • Life Insurance
  • 5% above cost for our high-quality food products
  • Employee discounts for travel and events
  • 401k
  • Employee Stock Purchase Plan

About Chefs Warehouse

The Chefs' Warehouse, Inc. is a specialty food distributor that began sourcing products focused on serving the specific needs of chefs who own and/or operate some of the nation's leading menu-driven independent restaurants, fine dining establishments, country clubs, hotels, caterers, culinary schools, bakeries, patisseries, chocolatiers, cruise lines, casinos and specialty food stores. The Company's product portfolio includes artisan charcuterie, specialty cheeses, unique oils and vinegars, truffles, caviar, chocolate and pastry products. The Company also offers a broad line of center-of-the-plate products, including custom cut beef, seafood and hormone-free poultry, as well as broadline food products, such as cooking oils, butter, eggs, milk and flour. The Company operates distribution centers in New York, Washington, D.C., Connecticut, Massachusetts, Maryland, Rhode Island, Pennsylvania, Oregon, California and Illinois.
Learn more about Chefs Warehouse
Size
2,712 employees
Market Cap
$1.2 billion
Industry
Food & Beverages
Net Income
-$82.9 million
Founded
1985
5 Year Trend
+7.9%
Revenue
$1.1 billion
NASDAQ
CHEF
* Ladders Estimates

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