Microsoft

Creator & Community Manager

Microsoft$113K — $187K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Business, Marketing, Communications, Economics, or related field plus 1+ years of integrated marketing or related experience; OR equivalent experience.
  • Master's Degree in relevant fields plus 3+ years in community management or technical audience engagement, or equivalent experience.
  • 8+ years in community management, developer relations, or closely related marketing roles.
  • Fluency with community platforms and tools like Discord, Reddit, and analytics.
  • Proven ability to grow online communities from recruitment to measurable impact.
  • Experience designing and running community events and engagement programs.
  • Strong familiarity with developer and startup culture, as well as the ability to translate technical topics for wider audiences.

Responsibilities

  • Build and nurture relationships within the developer, startup, and tech creator communities.
  • Identify and support emerging technical talent before they become mainstream.
  • Assist technical creators in leveraging Microsoft technologies to create impactful work.
  • Design programs that foster connections and participation among technical audiences.
  • Collaborate with internal teams to align community insights with business goals.
  • Highlight community achievements to enhance Microsoft’s reputation in developer culture.
  • Develop frameworks to measure community health and impact on business.

Benefits

  • Comprehensive healthcare coverage.
  • Retirement savings options with company match.
  • Generous paid time off and holiday leave.
  • Accessible professional development opportunities.
  • Employee discounts and wellness programs.
Full Job Description
Responsibilities
  • Act as a trusted connector within the developer, startup, and technical creator ecosystem, building relationships with the people and communities shaping what's next.
  • Discover and support emerging technical creators, builders, and community leaders before they're obvious, helping grow the next generation of voices working with Microsoft.
  • Help technical creators create their best work by providing the relationships, context, support, and opportunities needed to tell meaningful stories with Microsoft technologies.
  • Design and operate always-on programs, activations, and community experiences that bring technical audiences together and create meaningful opportunities for connection, collaboration, and participation.
  • Partner across Microsoft to connect community insights, creator ecosystems, and business priorities into programs that resonate with technical audiences.
  • Elevate community stories and builder achievements into moments that earn attention, drive conversation, and strengthen Microsoft's presence within developer culture.
  • Build the measurement frameworks that help Microsoft understand community health, creator ecosystem growth, advocacy, influence, and long-term business impact.


Qualifications
Required Qualifications:
  • Bachelor's Degree in Business, Marketing, Communications, Economics, Public Relations, or related field AND 1+ year(s) integrated marketing (e.g., digital, relationship, social media, campaign), event management, marketing strategy, business planning, marketing operations, or related work experience
    • OR equivalent experience?
Preferred Qualifications:
  • Master's Degree in Marketing, Communications, Business, Computer Science, Media, or related field AND 3+ years relevant experience in community management, creator or influencer marketing, developer ecosystems, technical audience engagement, partnerships, social media, or integrated marketing OR equivalent experience.
  • 8+ years of experience in community management, developer relations, advocacy or ambassador programs, or a closely related growth or marketing
  • Fluency with community platforms and tooling such as Discord, Reddit, forums, Circle, Bevy, Discourse, or Khoros, alongside listening, analytics, and CRM
  • Demonstrated track record of scaling an online community or advocacy program from recruitment and onboarding through recognition, retention, and measurable business impact.
  • Experience designing or running community programs, events, meetups, hackathons, workshops, ambassador programs, creator cohorts, or other audience engagement initiatives.
  • Experience identifying, recruiting, onboarding, and developing creators, advocates, or community members as part of a broader marketing or community strategy.
  • Familiarity with developer, startup, AI, open-source, creator, and internet culture, with a strong understanding of how technical audiences discover, trust, and engage with content.
  • Ability to translate complex technical topics into accessible, credible, and compelling content opportunities for creators, communities, and broader audiences.


Integrated Marketing IC3 - The typical base pay range for this role across the U.S. is USD $86,100 - $169,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $113,300 - $187,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

Microsoft Careers

Join Microsoft today and be part of a company that values innovation, leadership, and diversity in its workforce. As a global leader in technology and digital transformation, Microsoft offers unparalleled job opportunities that propel your career to new heights.

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Whether you're a seasoned professional looking for your next challenge or a recent graduate eager to start your career, Microsoft has a position that suits your skills and ambitions. We are committed to fostering a culture of growth and learning, where every team member is supported in expanding their horizons.

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At Microsoft, we believe that innovation comes from diversity of thought and inclusion. We are committed to a workplace where everyone feels valued and inspired. Our leadership is dedicated to fostering an environment where diverse perspectives lead to breakthrough innovations and a competitive edge.

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Career growth at Microsoft is about more than climbing the corporate ladder; it's about continuous learning, expanding your skills, and improving your capabilities. With access to various leadership and training programs, you can evolve as a professional and make a significant impact within the company and on the global stage.

Hiring Process

Our hiring process is designed to identify true potential. Starting with a review of your resume, followed by interviews that assess your problem-solving abilities and cultural fit, we ensure that all candidates have a fair chance to demonstrate their strengths and potential to contribute to our team.

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Microsoft is a place where you can build a professional network that spans the globe. Our employees benefit from connections with top-tier professionals and industry leaders, which opens doors to innovative projects and collaborative opportunities that are second to none.

Join Our Team

If you're ready to take on exciting challenges and make a difference in the world of technology, explore the job opportunities at Microsoft. Search for open positions that match your skills and interests, and prepare to embark on a rewarding career path filled with innovation and opportunities for personal and professional growth.

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At Microsoft, your future is limitless. Join us in our mission to empower every person and every organization on the planet to achieve more. Your journey with Microsoft starts here.
Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
NASDAQ

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