ServiceNow

Creative Director, One Team (IT)

ServiceNow • $162K — $223K *
San Diego, CA 92154In-Person
Media
11 - 15 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 15+ years in the creative industry, 5+ years in integrated, digital-first campaigns
  • Exceptional cross-functional leadership and collaboration skills
  • Proven ability to inspire pioneering creative ideas
  • Strong focus on uncovering inspiring truths for creative solutions
  • Excellent presentation and persuasive skills with senior executives
  • Committed to brand consistency across all channels
  • Curious learner with a growth mindset
  • Expert in Adobe Creative Cloud applications

Responsibilities

  • Set a creative vision for brand campaigns based on insights and product truths.
  • Collaborate with diverse stakeholders to develop impactful global campaigns.
  • Lead teams and agency partners to build brand and generate demand.
  • Contribute to creative briefs ensuring strategic alignment and effectiveness.
  • Integrate digital-first thinking and optimize based on performance data.
  • Champion scalable and efficient creative outputs and broader initiatives.
  • Mentor junior creative members to encourage risk-taking and creativity.

Benefits

  • Flexible time away plan
  • Family leave programs
  • Health plans including flexible spending accounts
  • 401(k) plan with company match
  • Employee Stock Purchase Program (ESPP)
  • Matching donations
  • Flexibility and remote work options depending on role
Full Job Description
Job Description

A conceptual creative leader who can lead the design and execution of impactful, brand-building and demand-generating campaigns. This role will work with a cross-functional team of designers, copywriters, brand managers, internal partners, and external agencies to establish strategic and creative approaches to integrated campaigns that are comprised of digital display, social, activations, video and more! A creative leader who can dream up and implement innovative ways for us to tell the story of our brand, platform and solutions - in ways that surprise and delight our audiences across a variety of channels.

Responsibilities:
  • Set the creative "vision" for campaigns - one that is based on our brand vision, product truths, customer insights and knowledge of the customer journey.
  • Work cross-functionally with a range or stakeholders - acting as a strategic and conceptual creative partner for development of campaigns that will land in markets around the world.
  • Lead teams, contractors and/or our agency partners to create campaigns that build our brand and generate demand.
  • Contribute to the creative brief process - working with strategists to translate stakeholder input into sound creative strategy that will drive impactful creative work.
  • Bring digital-first thinking to every assignment/task - and partner with stakeholders to optimize digital creative in real-time based on in-market performance data.
  • Champion long-term initiatives that deliver success across a broader area of impact.• Ensure creative output and campaign work is efficient, scalable, and integrated.
  • Actively train, mentor and manage junior-level creative team members to take creative risks and do their best work.


Qualifications
  • A minimum of 15 years of experience in the creative industry - with at least 5 years working on integrated, digital-first campaigns as part of an in-house team.
  • Exceptional ability to lead, influence, and work across organizational boundaries with a consistent history of cross-functional collaboration.
  • Proven ability to lead by example and consistently inspire creative colleagues to create differentiating, pioneering ideas that conceptualize world-class solutions.
  • Obsessed with finding the inspiring truths that lead to creative thinking that solves creative problems and propels our brand into the future.
  • Strong presenter with an ability to sell creative thinking and ideas across the organization and with senior-level executives.
  • Must be a believer in the power of brand - and the importance of applying the brand consistently across all customer touchpoints.
  • A curious learner with a growth mindset and an ability to quickly absorb information and learn on the job.
  • Experience working on B2B business (ideal, but not required).
  • An expert in Adobe Creative Cloud (you can get hands-on and create great work)

For positions in this location, we offer a base pay of $162,200 - $223,000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

About ServiceNow

ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations in North America, Europe, the Middle East, Africa, the Asia Pacific, and other countries. The company offers service management solutions, including incident, problem, change, request, and cost management as well as service catalogs; and IT, HR, facilities, and field service management solutions. It also provides IT operations management solutions covering service mapping, delivery, and assurance solutions; business management solutions such as financial management, project portfolio suite, vendor performance management, and performance analytics as well as governance, risk, and compliance; and application development services.

ServiceNow Careers

Join the dynamic team at ServiceNow, a global leader in digital workflow solutions, where innovation and leadership converge to shape the future of work. At ServiceNow, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that values diversity, creativity, and continuous learning.

Work You’ll Do

Embark on a career journey with ServiceNow and contribute to the world’s leading enterprises' digital transformation. Our team is at the forefront of developing cutting-edge technologies that improve how people work. With ServiceNow, you will use your skills to impact businesses and industries profoundly, driving efficiency and innovation.

Join Our Market-Leading Team

ServiceNow is not just another technology company. We are a team that thrives on diversity and leadership, fostering an inclusive environment that promotes growth and development. Our commitment to diversity training ensures that every team member can achieve their potential.

Innovative Work

ServiceNow is home to more than 10,000 dedicated professionals who lead the charge in digital workflows and enterprise solutions. As part of our team, you will engage in projects that merge technology with practical applications, creating revolutionary products that advance how services are delivered and managed.

Career Development

At ServiceNow, your career trajectory is filled with boundless opportunities. We support your growth with robust training programs, leadership development courses, and access to global challenges. Whether you are looking for an internship, full-time position, or leadership role, ServiceNow equips you with the tools to excel.

Be Part of a Great Team

Working at ServiceNow means being part of a community that values teamwork and innovation. Our collaborative environment encourages networking and sharing ideas, making our workplace vibrant and dynamic. The benefits of joining ServiceNow extend beyond comprehensive health and wellness; they include fostering professional connections and friendships that last a lifetime.

Explore Job Opportunities and Internships

Whether you’re a seasoned professional or a recent graduate, ServiceNow offers a range of employment options to suit your career goals. From internships that provide real-world experience to full-time positions that challenge you to leverage your expertise, we are committed to hiring the best talent.

Stay Connected

Join Our Team Search open positions that match your skills and interests. At ServiceNow, we look for passionate, curious, and solution-driven team players. Explore the possibilities that await you at a company that is committed to your professional success.

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ServiceNow Careers

Empowering professionals to achieve more, ServiceNow is where careers are future-proofed, and ambitions are realized. Join us in our journey of growth and innovation.
Learn more about ServiceNow
Size
16,881 employees
Market Cap
$76.5 billion
Industry
Information Technology
Net Income
$118.5 million
Founded
2004
5 Year Trend
+33.5%
Revenue
$4.5 billion
NASDAQ
NOW
* Ladders Estimates

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