U.S. Bank

CPS Relationship Manager

U.S. Bank$105K — $124K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent work experience
  • 7-10 years of relationship management experience
  • Strong sales and business development skills
  • Extensive knowledge of CPS products and services
  • Broad understanding of banking products
  • Excellent analytical and problem-solving skills
  • Well-developed communication and presentation skills

Responsibilities

  • Manage non-credit risk for customer portfolio
  • Provide consultative advice to enhance client relationships
  • Grow portfolios through optimization activities and referrals
  • Build strong partnerships with internal stakeholders
  • Monitor profitability of assigned relationships
  • Ensure high levels of client satisfaction
  • Address competitor activities and mitigate risks

Benefits

  • Comprehensive healthcare (medical, dental, vision)
  • Life insurance options
  • Disability insurance coverage
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Generous paid vacation policy based on tenure
  • Up to 11 paid holidays
  • Adoption assistance
  • Sick and Safe Leave accruals
Full Job Description
Job Description

Directly and through Account Representatives, manages all relationship management activities for a portfolio of commercial bankcard clients. Develops strategic client plans and executes on key initiatives that drive success for the client and the Corporate Payment Systems (CPS) business. Retains and grows spend volume and revenue of existing customer relationships. Maintains and deepens strong relationships at multiple levels of the client's organization. Monitors and enhances the profitability of all assigned relationships. Maintains excellent client satisfaction levels, competitor awareness and deploys necessary response to risk.

Responsibilities include:
  • Managing the non-credit risk for customer portfolio and cross-sales of Payments products to existing customers
  • Providing consultative advice to customers, growing portfolios through various program optimization activities and making referrals
  • Building strong partnerships and alignment with internal stakeholders


Basic Qualifications
  • Bachelor's degree, or equivalent work experience
  • Seven to ten years of relationship management experience


Preferred Skills/Experience
  • Strong sales, relationship management and business development abilities
  • Extensive knowledge of CPS products and services
  • Broad knowledge of bank products and services that result in successfully capitalizing on all opportunities to expand relationships and sales of bank's products
  • Strong analytical and problem-solving skills
  • Ability to work effectively with individuals, groups, and vendors across the company to manage customer relationships
  • Well-developed written communication and verbal presentation skills


Location: The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law


Review our full benefits available by employment status here.

Posting may be closed earlier due to high volume of applicants.

About U.S. Bank

U.S. Department of the Treasury is a government agency responsible for promoting economic prosperity and ensuring financial security. The department is responsible for a wide range of activities such as advising on economic and financial issues, encouraging sustainable economic growth, and fostering improved governance in financial institutions.

U.S. Bank Careers

Join the dynamic team at U.S. Bank, one of the nation's top banking institutions, where your career journey is as promising as the services we provide to our customers. At U.S. Bank, we are committed to fostering a culture of innovation, leadership, and diversity that is unmatched in the industry.

Explore Job Opportunities and Growth

At U.S. Bank, we offer a variety of job opportunities that cater to a range of skills and professional interests. Whether you are looking for a position in finance, technology, customer service, or management, U.S. Bank is hiring talented individuals who are eager to contribute to our mission and grow with us.

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Choosing a career at U.S. Bank means more than just employment. We offer comprehensive benefits designed to enhance your life and well-being. From health and wellness programs to retirement plans, we ensure our team members are supported both personally and professionally.

Our Commitment to Diversity and Inclusion

Diversity and inclusion are at the core of our values at U.S. Bank. We are dedicated to creating an environment where all employees feel valued and included. Our diversity training programs are part of our commitment to an inclusive workplace, where everyone can thrive.

Leadership and Professional Development

Leadership at U.S. Bank is about more than guiding teams – it's about inspiring them. We invest in leadership training and professional development programs that help our employees become the best in their fields. By fostering a culture of learning and growth, we prepare our team members to take on new challenges and leadership roles.

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Networking at U.S. Bank goes hand in hand with innovation. Our employees are encouraged to connect with colleagues and industry leaders through various networking events and professional groups. This collaborative environment fuels innovation and allows us to stay ahead in a competitive industry.

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Learn more about U.S. Bank
Size
68,796 employees
Market Cap
$66.2 billion
Industry
Net Income
$4.9 billion
5 Year Trend
+0.5%
NASDAQ

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