CPS FBSS Supervisor I/II

Texas Health and Human Services Commission

$66K — $93K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree from an accredited college or university with 3 years of CPS experience, or equivalent combination of education and experience.
  • Familiarity with child placement services within a social service agency context.
  • Proven supervisory skills in managing and developing a casework team.
  • Knowledge of agency policies governing child protective services.
  • Understanding of the intersectionality of race and socio-economic factors affecting service delivery.

Responsibilities

  • Plan and manage unit operations to achieve service delivery goals.
  • Select and develop staff through performance evaluations and training.
  • Interpret agency policies to diverse stakeholders including staff and the public.
  • Evaluate unit performance to ensure compliance with organizational standards.
  • Foster working relationships with CPS staff, community partners, and stakeholders.
  • Make critical casework decisions regarding child placements and removals.
  • Promote cultural diversity and respect within unit operations.

Benefits

  • Robust health benefits package including medical, dental, and vision care.
  • Generous paid leave and holiday time.
  • Opportunities for professional development and training.
  • Supportive work culture with emphasis on team collaboration.
  • Potential for career advancement within the agency.
Full Job Description
Functional Title: CPS FBSS Supervisor I/II Job Title: CPS FBSS Supervisor I Agency: Dept of Family & Protectve Svc Department: Region 11 CPS Dir Del - FBSS Posting Number: 20830 Closing Date: 09/15/2026 Posting Audience: Internal and External Occupational Category: Protective Services Salary Range: $5,541.67- $7,761.50 Pay Frequency: Monthly Salary Group: TEXAS-B-22 Shift: Day Additional Shift: Telework: Not Eligible for Telework Travel: Up to 75% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Exempt Facility Location:Job Location City: MCALLEN Job Location Address: 1919 AUSTIN AVE Other Locations: Mcallen; Edinburg; Harlingen; Rio Grande City MOS Codes: 0149,5805,5821,5822,5832,14N,14NX,183X,1N0X1,230X,311A,31D,351L,351M,35L,35M,42SX,43HX,4C0X1,4E0X1
5IX,683X,68X,71SX,73A,783X,HM,INV,IS,ISS,IV,MST,NC,OAP12

Brief Job Description:

The role of a Family Based Safety Services supervisor is a fast-paced, high energy position requiring daily assessment and decision-making of child safety issues, and permanency. One must possess the initiative to independently organize and manage numerous tasks associated with the position. The FBSS supervisor must ensure that cases are transferred to FBSS in accordance with policy. FBSS supervisors attend case staffing's (transfer, legal, etc.) and provide recommended next steps. They assist staff with determining child safety associated with Parental Child Safety Placements and family reunification. They ensure documentation around these decisions is thorough and concise. FBSS supervisors ensure safety plans are individualized and associated with immediate child safety. The ensure service plans are individualized and associated with treatment or services to enhance protective capacities.

Essential Job Functions (EJFs):

  • Plans and manages unit operations to achieve project goals and objectives for services delivery by monitoring caseloads, consulting with staff on case issues, approving leave, and holding unit meetings

  • Selects, manages, and develops staff through field visits with staff, review of performance data, conferences, training, and performance appraisal.

  • Interprets program policy and procedures to unit staff, other agency staff, parents, children, youth, caregivers, the courts, CASA, other stakeholders, and the general public.

  • Evaluates unit performance through case readings, computer reports, and observation of unit operations to ensure unit compliance with policy, procedure, and service control requirements.

  • Develops and maintains effective working relationships between Child Protective Services staff, Child Welfare boards, the general public, legal, medical, educational, and other community resources.

  • Makes casework decisions regarding the removal and placement of children and works with county and district attorneys on legal measures to initiate on Child Protective Services cases.

  • Performs other duties as assigned and required to maintain unit operations

  • Promotes, monitors, and ensures that respect is demonstrated for cultural diversity.

  • Attends work regularly in accordance with agency leave policy.


Knowledge, Skills and Abilities (KSAs):

  • Knowledge of agency policies and procedures.

  • Skill in effective verbal and written communication.

  • Skill in establishing and maintaining effective communication.

  • Ability to operate a personal computer and use various software packages

  • Ability to prepare clear and concise reports.


  • Ability to gather, assemble, correlate and analyze facts

  • Ability to respond respectfully and effectively to people of all cultures, classes, races, ethnic backgrounds, sexual orientations, and faiths or religions in a manner that recognizes, affirms, and values the worth of individuals, families, tribes, and communities, and protects and preserves the dignity of each

  • Ability to articulate an understanding of the intersection between race and poverty and the difference in outcomes and conditions that exist among specific groups as compared to other groups due to unequal treatment or services.


Registrations, Licensure Requirements or Certifications:

None required.

Initial Screening Criteria:

Child Protective Services Supervisor I: A bachelor's degree from an accredited college or university, plus 3 years of full-time experience in Child Protective Services* or child placement services** in a public social services agency OR 60 accredited college credit hours plus four (4) years CPI/CPS casework work experience OR 90 accredited college credit hours plus 3 and half (3 1/2) years of CPI/CPS casework work experience OR Currently employed as a Child Protective Services Supervisor I in Family and Protective Services.

Child Protective Services Supervisor II: Completion of Phase I Child Protective Services Specialist Certification and completion of the Child Protective Services Supervisor Certification OR Currently employed as a Child Protective Services Supervisor II in Family and Protective Services OR Currently employed in a Family and Protective Services management position in the Child Protective Services program at a level above Child Protective Services Supervisor AND prior experience as Child Protective Services Supervisor in Family and Protective Services OR previously employed as a Child Protective Services Supervisor II.

*Child Protective Services is professional social work where primary duties are providing social casework services to abused, neglected, or exploited children and their families; or in recruiting, studying, and certifying foster and adoptive homes.

**A Child placement service is the decision-making process around placing and monitoring children in licensed 24-hour childcare facilities and in adoptive placement in compliance with state and federal regulations.

Additional Information:

This position may be filled as a CPS Supervisor I or II.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at [email protected] with additional questions.

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