Salary: $78,504.00 - $102,996.00 Annually
Location : Thurston County - Olympia, WA
Job Type: Exempt
Remote Employment: Flexible/Hybrid
Job Number: 2026-60
Department: Administrative Office of the Courts
Opening Date: 07/10/2026
Closing Date: 7/26/2026 11:59 PM Pacific

Description
Bring Your Creativity to Washington's Court Technology Education!
The Washington Administrative Office of the Courts (AOC) is searching for a detail-oriented, creative, and enthusiastic Court Technology Educator to join our Court Education team. If you enjoy making technology understandable, engaging, and empowering for learners, this role offers the chance to shape meaningful learning experiences across the Washington State court community.
In this position, you'll design, develop, deliver, and continually enhance technology focused court education for both internal staff and external partners. Your work will reach people statewide, helping them navigate and apply court technologies with confidence and ease. You'll collaborate with subject matter experts, education committees, and colleagues who share a passion for delivering high-quality learning. Together, you'll transform real-world court needs into education that is clear, accessible, and impactful.
Reporting to the Court Education Services (CES) Manager or Supervisor, you'll contribute to curriculum creation, instructional design, the development of modern training tools, and responsive customer support. While the role is non-supervisory, it is highly collaborative and gives you the freedom to innovate. Whether developing eLearning modules, leading workshops, designing conference content, creating demos, or hosting webinars, you'll have the opportunity to bring creativity and purpose to every project.
This is a role for someone who loves blending technology with education, who finds energy in problem-solving and collaboration, and who believes that great learning can strengthen the courts' ability to serve the public. If you're excited to make court technology approachable and join a team committed to empowering learners, you'll thrive here.
Washington Courts Employment Opportunity

Administrative Office of the Courts
Court Technology Educator

(Court Educator)

Court Services Division
Our Mission: Advance the efficient and effective operation of the Washington Judicial System.
POSITION DETAILS
Job #: 2026-60

Status: Regular, Full-Time

Location: Olympia, Washington

Salary: Range 64: $78,504 - 102,996 per year (DOQ).

Opens: July 9, 2026

Closes: July 26, 2026. AOC reserves the right to close the recruitment at any time but no sooner than seven (7) calendar days after posting.
WASHINGTON STATE RESIDENCY AND TELEWORK INFORMATION
AOC requires employees to reside in Washington State. Any exceptions must be approved. If you are invited to an interview and currently reside outside of Washington State, seek more information about residency requirements from the AOC hiring manager for this recruitment.
This position requires you to be in the office at least two (2) days per week.

Duties
In this role, you will:

• Conducts analyses to define educational goals, learning objectives, system workflows, and appropriate delivery methods.
• Designs and develops in-person and online training with subject matter experts, including advanced technical and judicial education.
• Creates and maintains standardized instructional resources such as manuals, exercises, tutorials, presentations, demos, and job aids.
• Develops release notes, technical documentation, help files, reference guides, and customer-service knowledge base content.
• Delivers training webinars and instructs judicial staff-virtually and on-site-on software applications, policies, and procedures.
• Evaluates learning effectiveness, responds to advanced help-desk inquiries, and provides Tier 2 customer support.
• Collaborates with developers, testers, analysts, liaisons, and product owners to ensure educational content aligns with system functionality and business needs.
• Performs other duties as required.

Qualifications
A combination of education and experience demonstrating a working knowledge and global understanding of education methodology may substitute for education and/or experience requirements. Directly relevant experience will still be considered even if the years of required experience are not met.

• Bachelor's degree in education or closely related field

AND

• Three (3) years of progressively responsible related experience in the design and delivery of adult education.

OR

• Three (3) years of progressively responsible related experience in the Washington State courts, responsible for training court staff.

Must be willing to travel. This position may require periodic travel to support programs in various parts of the state for up to one week at a time.
THE IDEAL APPLICANT WILL ALSO HAVE SOME OR ALL OF THE FOLLOWING EXPERIENCE, EDUCATION, KNOWLEDGE, SKILLS, AND ABILITIES

• Delivers exceptional customer service, consultation, and educational support while maintaining positive relationships with stakeholders.
• Designs and delivers effective curriculum and learning experiences using sound adult education principles and accessibility standards.
• Demonstrates strong technical aptitude, including proficiency with Microsoft 365 tools and the ability to self-learn new technologies.
• Analyzes complex issues, develops solutions, and independently manages projects from concept through implementation.
• Sets realistic expectations, meets deadlines, and takes personal responsibility for producing high-quality work.
• Adapts quickly to change, manages time and resources effectively, and maintains a positive, flexible approach in both independent and team environments.

Supplemental Information
For more information about the position, to review the job description, application submission requirements, supplemental questions, inquire about benefits, or to apply for the position CLICK HERE TO APPLY!
IMPORTANT INFORMATION

• The workweek may fluctuate depending on workload or agency needs.
• Overnight travel may be required based on business needs.
• This position may be overtime eligible.

More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.

Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.

Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.

Sick Leave
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.

Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.

Vacation (Annual Leave)
Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.

Part-time