New York Life Insurance Co

Corporate Vice President - Release Train Engineer (RTE) - Agentic AI Web Application

New York Life Insurance Co$147K — $211K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in Agile delivery or technical program management
  • 5+ years as an RTE or equivalent cross-team leader
  • Experience coordinating multiple teams on complex enterprise applications
  • Strong knowledge of Agile methodologies, including SAFe and Scrum
  • Familiarity with modern web architectures and DevOps practices
  • Working knowledge of Generative AI and LLM-based applications
  • Strong communication and facilitation skills for technical discussions

Responsibilities

  • Lead and facilitate multiple Agile Release Trains (ARTs) across diverse teams
  • Coordinate planning and synchronization events including PI Planning and Scrum of Scrums
  • Translate product strategies into actionable delivery plans
  • Maintain visibility on milestones, risks, and team commitments
  • Drive predictable delivery while fostering experimentation with AI capabilities
  • Coach teams on Agile/SAFe practices for continuous improvement
  • Manage end-to-end release planning and establish release readiness criteria

Benefits

  • Hybrid work model with flexibility for remote work
  • Opportunities for professional development and growth
  • Access to cutting-edge AI technologies and tools
  • Collaborative team culture across disciplines
  • Engagement in innovative projects within a leading-edge company
Full Job Description
Location Designation: Hybrid - 3 days per week

Release Train Engineer (RTE) - Agentic AI Web Application Role Overview

We are seeking an experienced Release Train Engineer (RTE) to lead delivery of a next-generation Agentic AI web application. The RTE will serve as the delivery and execution leader across multiple agile teams responsible for building AI-powered user experiences, autonomous/agentic workflows, platform services, integrations, and production capabilities.

This role sits at the intersection of product, engineering, AI/ML, architecture, security, and operations, ensuring teams remain aligned on outcomes while managing the unique delivery risks associated with rapidly evolving generative and agentic AI technologies.

The ideal candidate combines strong SAFe/Agile program leadership with sufficient technical fluency to facilitate discussions involving LLMs, AI agents, APIs, cloud platforms, data, security, observability, and modern web architectures.

Key Responsibilities

Agile Release Train Leadership
• Lead and facilitate the Agile Release Train (ART) across product, web engineering, AI/ML, platform, architecture, security, QA, and DevOps teams.
• Facilitate PI Planning, ART Syncs, Scrum of Scrums, system demos, Inspect & Adapt sessions, and dependency/risk reviews.
• Partner with Product Management and Architecture to translate product strategy into executable PI objectives and delivery plans.
• Maintain visibility into milestones, dependencies, risks, impediments, and cross-team commitments.
• Drive predictable delivery without sacrificing experimentation and learning required for emerging AI capabilities.
• Coach teams and leaders on Agile/SAFe practices and continuously improve ART effectiveness.

Agentic AI Delivery
• Coordinate delivery of capabilities involving LLMs, AI agents, tool/function calling, retrieval-augmented generation (RAG), orchestration, memory/context management, and human-in-the-loop workflows.
• Manage dependencies between AI capabilities and traditional application components such as frontend, backend services, APIs, identity, databases, and enterprise integrations.
• Help teams distinguish between AI experimentation, production engineering, and product commitments, creating appropriate delivery mechanisms for each.
• Coordinate evaluation and readiness criteria for AI capabilities, including quality, accuracy, latency, reliability, safety, and cost.
• Facilitate resolution of issues involving model dependencies, prompts, agent behavior, data availability, integrations, and platform constraints.

Release & Production Readiness
• Coordinate end-to-end release planning across development, testing, security, infrastructure, and operations.
• Establish clear release readiness criteria and ensure teams address critical dependencies before production deployment.
• Partner with DevOps/SRE teams to strengthen CI/CD, automated testing, observability, rollback strategies, feature flags, and production monitoring.
• Ensure releases account for AI-specific operational considerations such as model availability, token consumption, latency, hallucination risk, agent failures, and third-party AI service dependencies.
• Facilitate post-release reviews and ensure production learnings are incorporated into subsequent planning.

Metrics & Continuous Improvement

Develop and maintain ART-level metrics covering:
• PI objective achievement
• Predictability and delivery confidence
• Feature/epic flow
• Cycle and lead time
• Dependency aging
• Defects and production incidents
• Release frequency
• Deployment success
• AI quality/evaluation results
• Reliability and latency
• AI/model usage and cost

Use metrics to identify systemic bottlenecks and facilitate measurable improvements rather than using metrics solely for status reporting.

Required Qualifications
• 10+ years of experience in Agile delivery, program management, technical program management, or engineering delivery leadership.
• 5+ years of experience functioning as an RTE, Senior Scrum Master, Agile Program Lead, or equivalent cross-team delivery leader.
• Demonstrated experience coordinating multiple engineering teams delivering complex enterprise applications.
• Strong knowledge of SAFe, Scrum, Kanban, Agile planning, dependency management, and release management.
• Experience working with modern web/application architectures, APIs, cloud platforms, CI/CD, and DevOps practices.
• Working knowledge of Generative AI and LLM-based application architectures.
• Ability to facilitate technical conversations among AI engineers, software engineers, architects, product managers, security teams, and business stakeholders.
• Strong executive communication, facilitation, conflict resolution, and stakeholder-management skills.
• Proven ability to identify systemic impediments and drive resolution across organizational boundaries.

Preferred Qualifications
• SAFe Release Train Engineer (RTE), SAFe Practice Consultant (SPC), or equivalent certification.
• Experience delivering Generative AI or Agentic AI applications.
• Familiarity with concepts such as:

o LLMs and foundation models

o AI agents and multi-agent architectures

o Prompt engineering and prompt management

o Tool/function calling

o RAG and vector search

o Agent orchestration

o AI evaluation frameworks

o Guardrails and Responsible AI

o AI observability

o Model/token cost management
• Experience with public cloud and AI platforms such as Azure, AWS, or Google Cloud.
• Experience delivering applications in a regulated enterprise environment.
• Familiarity with modern web architectures, microservices, event-driven systems, API ecosystems, and enterprise identity/security.

Key Competencies

Execution Leadership: Creates clarity across complex, interdependent teams and drives commitments through completion.

Technical Fluency: Understands enough of the AI and application architecture to identify dependencies, risks, and sequencing challenges without attempting to replace engineering leadership.

AI Delivery Mindset: Recognizes that AI development is probabilistic and experimental and adapts traditional delivery practices accordingly.

Systems Thinking: Identifies bottlenecks across the entire value stream rather than optimizing individual teams in isolation.

Facilitation: Builds alignment among product, engineering, AI, architecture, security, operations, and business stakeholders.

Risk Management: Proactively surfaces technical, operational, security, and AI-specific risks and drives them toward resolution.

Outcome Orientation: Focuses the ART on measurable customer and business outcomes rather than simply completing stories or maximizing velocity.

What Makes This RTE Role Different

This is not simply a ceremony-management or status-reporting RTE position.

The RTE is expected to act as the execution integrator for the Agentic AI product, connecting product intent with AI experimentation, software engineering, enterprise architecture, governance, and production operations.

The successful candidate will create enough structure to deliver a reliable enterprise product while preserving the experimentation and rapid learning necessary to build differentiated Agentic AI experiences.

Pay Transparency

Salary Range: $147,500-$211,000

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

About New York Life Insurance Co

New York Life Insurance Company is a mutual life insurance company in the United States and one of the life insurers in the world, ranking #88 on the 2014 Fortune 500 list with over $540 billion in total assets under management, and more than $19 billion in surplus and AVR. New York Life and its subsidiaries provide insurance, investment, and retirement solutions. For 175 years, the company has been helping people put their love into action. It was founded in 1845 and is headquartered in New York.

New York Life Insurance Co Careers

Join the esteemed team at New York Life Insurance Co, a leader in the insurance industry, and propel your career to new heights with unparalleled job opportunities. As one of the most respected names in life insurance, we offer a platform where professionalism meets innovation, creating an environment ripe for personal and professional growth.

Work You’ll Do

At New York Life Insurance Co, you will be part of a culture that cherishes diversity and fosters leadership. Our team is composed of skilled professionals dedicated to providing financial security and peace of mind to our clients. By joining us, you will collaborate with top-tier experts in finance and insurance, leveraging your skills to make a meaningful impact.

Explore Career Paths

Whether you are seeking an internship, a full-time position, or a leadership role, New York Life Insurance Co provides a variety of career paths to help you achieve your professional goals. Our commitment to career development is evident through extensive training programs and continuous learning opportunities that ensure our team remains at the forefront of the industry.

Innovate and Lead

Embrace the opportunity to lead projects that drive innovation within the company and the insurance industry. New York Life Insurance Co is at the intersection of tradition and innovation, where we constantly strive to develop solutions that anticipate the needs of our clients.

Be Part of a Great Team

Our team at New York Life Insurance Co is our greatest asset. We thrive on collaboration and respect each other’s contributions, creating a supportive and inclusive workplace. Here, networking and mentorship go hand in hand with day-to-day operations, providing a robust support system for career advancement.

Future-Proof Your Career

With New York Life Insurance Co, your career is future-proofed with endless opportunities for advancement. Our comprehensive benefits package supports your life both inside and outside of work, while our leadership and diversity training prepare you to take on new challenges.

Join Our Team

Search for open positions that match your skills and interests. We are hiring creative, curious, and motivated individuals who are ready to drive their careers forward. Explore our job opportunities and find out how your talents can make a difference at New York Life Insurance Co.

Stay Connected

Keep up to date with the latest industry trends, career tips, and company news through our Careers Blog. Personalize your experience by subscribing to job alert emails, tailored to your preferences, and discover the exciting and rewarding opportunities that await at New York Life Insurance Co.

Prepare for Your Interview

Ready to join us? Prepare your resume and sharpen your interview skills to become part of a company that values vision, leadership, and a commitment to excellence. At New York Life Insurance Co, we are not just offering a job; we are offering a pathway to success.

New York Life Insurance Co – A Place Where Careers Are Made

From fostering innovation to encouraging diversity, New York Life Insurance Co is where you can pursue your passions and grow your career. Join us and make a difference in the lives of our clients and communities every day.
Learn more about New York Life Insurance Co
Size
11,960 employees
Industry
Founded
1845

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