About the RoleAs the Corporate Security Operations Manager based in Mountain View, you will own day-to-day site security operations and help develop practical physical-security strategies, policies, and procedures. You will lead vendor-managed armed and unarmed security teams, partner cross-functionally, and serve as a key liaison with local law enforcement and security partners.
This is a hands-on site-operations and guard-force leadership role, not primarily an executive, investigative, or policy-leadership position. The role typically requires 4-5 days in the office each week.
In this role, you will:- Office Security: Develop, implement, and manage practical physical-security measures, including policies, training, and vendor relationships, to protect employees and visitors across the Mountain View site and nearby facilities.
- Operational Management: Own the day-to-day performance of vendor-managed armed and unarmed security teams across shifts and locations.
- Set clear operational expectations and ensure security personnel understand and consistently follow company policies, post orders, and procedures.
- Monitor security practices, identify operational risks, and drive timely, practical mitigation and remediation.
- Coordinate with Workplace, Facilities, building management, law enforcement, and other internal and external partners to maintain a cohesive security posture.
- Support broader Corporate Security operations as needed.
- Support or lead security operations for on-campus events.
- Serve as the primary point of contact for VIP and government-guest coordination.
Account Management:- Build strong relationships with internal clients and cross-functional stakeholders, ensuring security services meet operational and business needs.
- Regularly review and report on site-security performance, incidents, trends, and remediation to senior stakeholders.
- Manage vendor relationships and contracts, establish clear performance expectations, and maintain a regular operating cadence with security partners.
Training and Development:- Build and deliver practical, FTO-style onboarding, scenario-based training, recurring instruction, and coaching for armed and unarmed security teams and supervisors, including experienced former law-enforcement professionals.
- Conduct regular training and exercises on security procedures, incident response, and site-specific operating expectations.
- Ensure security personnel remain current on relevant technologies, procedures, and operational changes.
- Lead, motivate, and develop a high-performing vendor security team.
- Assess vendor and supervisor performance, provide clear feedback, and drive coaching or corrective action through the appropriate vendor leads.
You might thrive in this role if you have:- Professional Experience: 15+ years of law-enforcement and/or corporate-security experience, including significant hands-on police-department operations and frontline leadership.
- Operational Leadership and Training: Frontline police-department supervisory experience, such as Sergeant, Lieutenant, or Captain, and/or experience as a Field Training Officer (FTO). Demonstrated ability to lead, coach, and train experienced security personnel.
- Physical Security Operations: Experience leading both armed and unarmed vendor security teams in a complex, fast-paced environment.
- Technical Experience: Practical familiarity with physical-security technologies, including access control, surveillance, video-management, and intrusion-detection systems.
- Vendor Management: Demonstrated ability to set expectations, evaluate performance, motivate teams, and develop third-party security vendors and contracted services.
- Relationship Building: Demonstrated ability to partner effectively with internal teams, local law enforcement, and external agencies while building strong, collaborative relationships.
- Training and Development: Proven experience creating and delivering practical training for guards, supervisors, or law-enforcement teams, including onboarding, scenario-based instruction, coaching, and performance improvement.
- Adaptability and Resilience: Comfortable leading through a dynamic, fast-paced environment and responding calmly to emerging threats or operational changes.
