Position SummaryThis role will lead the development and execution of our enterprise safety program across all operating brands. Reporting directly to the Chief Operating Officer, this leader will set safety strategies, standardize policy and practice across a multi-brand portfolio, and drive a measurable culture of safety from the field to the executive team.
The role is accountable for workers' compensation claim management, safety training and communication, regulatory compliance, and consistent enforcement of safety standards company-wide. This is a high-visibility, high-ownership position for a safety professional ready to build and scale a unified program across a diverse, distributed workforce.
Key ResponsibilitiesProgram Ownership & Strategy- Enterprise Leadership - Own the corporate safety program end-to-end across all brands, including strategy, enforcement, policies, and annual safety objectives.
- Standardization - Build a consistent safety management system and harmonize practices across brands while accounting for the distinct risk profile of each business.
- Metrics & Reporting - Define KPIs and report performance, trends, and risk to the COO and executive leadership.
Workers' Compensation & Claims Management- Claims Oversight - Manage the full workers' compensation claim lifecycle across all brands; incident intake, investigation, carrier/TPA coordination, reserves review, and return-to-work programs.
- Cost Control - Partner with HR, Legal, and insurance carriers/brokers to control claim costs, reduce experience modification rates (EMR), and manage litigation exposure.
- Root-Cause - Identify loss trends and implement targeted interventions to prevent recurrence and reduce frequency and severity.
- Fleet Safety - Enforce driver qualifications standards and MVR monitoring, perform vehicle safety inspections and fleet safety initiatives, conduct post-accident reviews and distracted driver awareness.
Training, Communication & Culture- Training - Develop and deliver safety training programs, onboarding, toolbox talks, and certifications appropriate to each brand's operations.
- Communication - Drive consistent safety messaging, campaigns, and communications across the enterprise to build a proactive safety culture.
- Engagement - Coach and influence brand-level managers and supervisors to embed safety accountability into daily operations.
Compliance & Enforcement- Regulatory - Ensure compliance with applicable federal, state, and local regulations across all operating locations.
- Audit & Enforcement - Conduct and oversee audits, inspections, and risk assessments; lead corrective action and hold brands accountable to standards.
- Incident Management - Manage incident investigations, regulatory reporting, and relationships with regulators and inspectors.
QualificationsRequired- Bachelor's degree in occupational safety, environmental health & safety, risk management, or a related field (or equivalent experience).
- 5-7 years of progressive safety leadership experience, including multi-site or multi-business-unit responsibility.
- Demonstrated ownership of workers' compensation claims management and measurable results in reducing claim cost and EMR.
- Strong working knowledge of OSHA and applicable federal/state safety regulations.
- Proven ability to build programs, standardize practices, and influence across decentralized operations.
- Willingness to travel to brand/field locations as needed.
Preferred- Professional certification: CSP, ASP, CHST, CIH, OSHA 510, First Aid / CPR certification or equivalent.
- Experience in service, field operations, construction, logistics, or similarly distributed/high-risk industries.
- Experience leading safety across multiple brands or following M&A integration.
- Familiarity with data-driven safety analytics.
Success in this Role - Year One- Establish a standardized enterprise safety program.
- Successfully implement the Corporate Safety Manual across all entities.
- Improve safety participation and engagement.
- Reduce incident frequency and severity.
- Improve training completion rates.
- Build meaningful partnerships with local leaders.
- Develop executive reporting and meaningful safety metrics.
- Position Flow Service Partners as an industry leader in employee safety.
