About the Role:Dr. Squatch is seeking a
Corporate Quality Manager tolead and maintain the company's Quality Management System (QMS), ensuring all products meet internal quality standards and regulatory requirements. This role partners cross-functionally with Product Development, Operations, Supply Chain, Regulatory, and external manufacturing partners to ensure consistent product quality throughout the product lifecycle, from raw material sourcing through manufacturing, distribution, and post-market monitoring.
This role will report to the Sr. Director of Quality & Regulatory Compliance.
This is a full-time, hybrid role with company benefits based in Marina del Rey, CA.
The anticipated base compensation range for this role will be $100,000 to $120,000. Compensation will be commensurate with the candidate's experience and local market rates.
What You'll Do:- Quality Management System (QMS) Leadership
- Own and continuously improve the corporate Quality Management System, including document control, deviations, CAPAs, change management, training, and quality risk management.
- Write, implement, and maintain SOPs, work instructions, templates, and quality policies across the product lifecycle.
- Ensure quality systems meet FDA, ISO, and internal standards for traceability, data integrity, and risk management.
- Own and administer the corporate change control process, ensuring proper documentation, effectiveness tracking, and closure
- GMP Compliance & Regulatory Partnership
- Ensure ongoing compliance with applicable regulations and standards including FDA 21 CFR Parts 210 & 211, 21 CFR 111, ISO 22716, and cGMP requirements.
- Support preparation for and participation in internal audits, third-party audits, and regulatory inspections.
- Oversee internal audit programs and ensure timely closure of audit findings and CAPAs.
- Review and approve Certificates of Analysis (CoAs) and support batch record release when required.
- Partner with Regulatory and Product Development teams to ensure quality considerations are integrated early in formulation, scale-up, and commercialization activities.
- Supplier & Manufacturing Quality Oversight
- Work cross-functionally to ensure suppliers, vendors, and manufacturing partners understand and meet company quality standards.
- Support supplier qualification programs, audits, and ongoing performance monitoring.
- Review and approve laboratory data, test results, investigations, deviations, and product disposition decisions from manufacturing partners.
- Ensure laboratory operations align with GMPs, validated methods, and regulatory expectations.
- Product Quality & Risk Management
- Investigate and resolve non-conformances, deviations, change control requests, and severe adverse events associated with products or processes.
- Lead root cause analysis and implement effective corrective and preventive actions (CAPAs).
- Oversee complaint investigations and ensure timely and compliant resolution of escalated consumer complaints.
- Track and analyze quality metrics and trends to identify systemic issues and implement sustainable improvements.
- Inventory Quality & Product Disposition
- Provide guidance on disposition of damaged, expired, out-of-specification, excess, or obsolete raw materials, components, and finished goods.
- Oversee inspection, rework, relabeling, repacking, returns, or disposal activities when required.
- Ensure branded product destruction is conducted safely, economically, and discreetly while preventing diversion, resale, or unauthorized exposure.
- Maintain documentation for all disposition and destruction activities.
- Cross-Functional Collaboration
- Partner with Operations, R&D/Product Development, Procurement, Engineering, and Supply Chain to support:
- New product launches
- Process validation and manufacturing changes
- Raw material changes and supplier updates
- Stability and shelf-life programs
- Develop quality standards and acceptable product specifications in collaboration with Production, R&D/PD, and Packaging teams.
- Continuous Improvement & Quality Leadership
- Track, analyze, and report quality KPIs and trends to leadership.
- Drive continuous improvement initiatives that strengthen compliance, operational efficiency, and inspection readiness.
- Train and mentor internal teams and external partners on SOPs, GMPs, and quality expectations.
- Serve as a quality authority responsible for product disposition decisions, risk acceptance, and compliance escalation.
- Ensure products are produced, stored, transported, and distributed in accordance with established quality standards and operating procedures.
About You:- Education & Experience
- Bachelor's degree in a scientific or technical discipline (e.g., Chemistry, Biology, Microbiology, Chemical Engineering, or related field).
- Minimum 5+ years of experience in Quality Assurance, Quality Control, or Quality Systems within cosmetic and/or OTC drug manufacturing.
- 3+ years of leadership or supervisory experience, with demonstrated ability to manage teams and influence cross-functional stakeholders.
- Experience working with contract manufacturers and global suppliers in regulated environments.
- Skills & Competencies
- Strong knowledge of FDA regulations, ISO 22716, and current Good Manufacturing Practices (cGMP).
- Experience with quality systems and electronic Quality Management Systems (eQMS).
- Proven ability to lead investigations, root cause analysis, CAPA management, and quality risk assessments.
- Strong communication skills with experience presenting quality metrics and risk assessments to leadership.
- Strategic mindset with the ability to balance compliance, operational efficiency, and business priorities.
#LI-TC1 #LI-HYBRID #LI-FULLTIME
We offer a competitive salary in a growth-focused & collaborative team environment. Benefits include medical, dental, vision, 401k with Squatch match, and PTO. We also have great perks like healthy snacks, frequent company events, and of course, free products!
