Location: New York

Schedule: Core Hours: 9:30 a.m. - 6:00 p.m., Monday - Friday

Additional hours, including evenings and weekends, as needed to fulfill responsibilities

FLSA: Exempt

Position Type: Full-Time/Regular

This role will reside in the New York office with hybrid work capabilities and will be responsible for the execution of the business needs and internal operations of the practice group across multiple offices, with a strong emphasis on its strategy, performance objectives, work allocation and professional development. The Practice Manager is expected to perform all responsibilities with a commitment to providing superior service to the firm's attorneys, advisors and staff, and maintaining an atmosphere of teamwork and continuous improvement.

Key responsibilities of this position include:

Talent Management & Development

• Support staffing partners in attorney staffing and workload management, including monitoring utilization, availability and workloads. Communicate regularly with staffing partners and associates. Proactively identify and develop solutions for productivity issues and staffing challenges.
• Work with the Director to manage annual attorney evaluation and compensation processes, including reviewing written evaluations, guiding partner discussions of evaluation messages, soliciting partner input on compensation adjustments and ensuring consistency across the Corporate practice group. Leverage knowledge acquired through processes to identify issues and establish solutions.
• Collaborate with partners, Attorney Development and Knowledge Management to plan substantive training programs for Corporate practice group attorneys.
• Track pipeline of promotion candidates. Support Practice Leaders in internal review and presentation of candidates to firm management.
• Work with Talent Development and Human Resources on initiatives related to morale, engagement and retention.
• Work with Attorney Recruiting, Attorney Development and Human Resources personnel on lateral recruiting, onboarding and integration.

Management & Reporting

• Liaise between the Director and Practice Leaders with firm management and other professional departments to help identify, develop and drive firm initiatives. Integrate firm-wide goals into practice group initiatives.
• Work with the Director, Practice Leaders and other relevant business service professionals to develop the group's strategy and performance objectives, and lead, oversee, drive and ensure the timely execution of initiatives to support such strategy/objectives.
• Work with the Director and Practice Leaders on presentation materials for Management Committee, Partnership Admissions Committee and other firm leadership as needed.
• Financial Performance Management
• Support the Director in collections efforts, in particular with regard to mid-year and year-end processes.
• Review monthly operational expenditures and escalate issues and proposed solutions to the Director.
• Review financial reports provided by the Finance department to assess the Corporate practice group's financial performance, identify key performance trends, prepare monthly reports, spot issues affecting the Corporate practice group's performance and make recommendations to improve the same.
• Work with Finance, Client Value and Practice Leaders and the Director to help develop revenue and expense budgets, review and manage expenses, confirm billing rates and provide information for strategic initiatives as needed.

Administrative & Operational Support

• Serve as a sounding board to the Director and Practice Leaders, to help minimize managerial and administrative duties. Proactively and independently identify and analyze problems, develop solutions and deliver results.
• Plan and arrange ad hoc, monthly and other periodic meetings, calls and other practice events. Liaise with Marketing, Client Value and other administrative departments on updates and practice-specific communications. Support the Director, Practice Group Leader and partners on initiatives to ensure deliverables and goals are met.
• Leverage AI tools in day-to-day operations and support strategic efforts to embed AI in legal practice.
• Establish strong rapport and working relationships with business services personnel across different groups, as well as strong relationships with key attorneys within the practice.
• Work with Risk and Compliance Services and the General Counsel's office to assist as needed with issues related to opening new matters and conflicts clearance as well as with partner arrivals and transitions.

Business Development

• Collaborate with Business Development to drive practice initiatives and ensure practice communications align with section and firm strategy.
• Work with the Director, the Business Development team and partners to develop and execute on lateral partner integration plans.

Miscellaneous

• Coordinate hiring, onboarding, managing and offboarding of other timekeepers and designated Practice Management team members as needed.
• Support the Director and Chief Practice & Revenue Officer in Practice Management team meetings, projects and initiatives, as needed.
• Special projects as assigned by Practice Leaders and the Director.
• Foster a culture of superior client service, responsiveness and collegiality.
• Serve as a trusted partner to the Director and Practice Leaders by proactively anticipating needs, managing priorities, and ensuring seamless operational support.

Qualifications (Experience, Knowledge, Skills & Abilities):

• Bachelor's degree required, JD or MBA preferred
• 5 + years of related practice support and experience in a law firm environment including at least 3 years of people or project management responsibility
• Excellent written and oral communication skills, including ability to synthesize information and communicate effectively with attorneys and business services colleagues at all levels and ability to communicate persuasively, on a prepared and extemporaneous basis
• Demonstrated executive presence, with gravitas to manage partner meetings
• Proactive, solutions-oriented mindset with strong problem-solving, and project management capabilities
• Strong organizational skills with the ability to manage competing priorities, multiple projects and tight deadlines in a fast-paced environment, both independently and as a member of a team
• Excellent interpersonal skills and sensitivity to the complexities of a partnership and multi- office global practice group
• Understanding of law firm economics, practice operations and performance metrics, with the ability to analyze financial data, draw accurate conclusions and make appropriate recommendations for future courses of action
• Ability to develop effective working relationships at all levels and anticipate needs of partners and senior leadership
• Advanced proficiency in Microsoft Office (Word, Excel, Outlook, Teams, PowerPoint)
• Proficiency in or ability to learn how to use Generative AI tools to enhance operational workflows, with the willingness to learn new software, systems and applications
• Strong client service orientation, work ethic and attention to detail
• Demonstrated commitment to continuous improvement and professional development, with the ability to incorporate feedback to improve performance
• Demonstrated poise and professional maturity when interacting with colleagues, attorneys and outside business contacts
• Good judgment, discretion, and ability to manage confidential information
• Commitment to the Firm's Core Values

The anticipated base salary range for this position in New York, New York is $130,000 to $180,000. The actual salary offered will be based on several factors, including, but not limited to, relevant education, qualifications, years of relevant experience, certifications or other professional licenses held, job-related knowledge and skills, business needs, and the location from which the work will be performed. Additionally, salary or hourly wages may be only part of the total compensation package, which may also include a full range of health and other insurance benefits, financial and/or other benefits (including 401(k) eligibility), a discretionary bonus, and various paid time off benefits. Additional information about benefits and rewards can be found here .

#LI-DNI