A Corporate Expense Program Manager oversees the strategy, governance, and daily operations of the company's global corporate and fuel card programs. This role is accountable for maintaining strong internal controls, ensuring policy adherence, and delivering a seamless user experience. It also focuses on advancing automation, driving cost efficiencies, and aligning programs with the organization's broader Travel and Expense (T&E) strategy. Success in this position requires exceptional communication abilities and strong stakeholder management skills.
Key Responsibilities: - Lead and manage a team, including hiring, training, and developing employees. Provide regular feedback and performance evaluations, foster a collaborative and high-performance work environment, and make decisions regarding promotions, disciplinary actions, and terminations. Ensure team alignment with organizational goals and support continuous professional growth
- Own and manage the global corporate and fuel card programs, serving as the primary point of contact for internal stakeholders and external issuers, including relationship management, performance reviews, and escalation handling
- Establish and maintain corporate card governance, including policy development, fraud prevention controls, delinquency monitoring, and exception management
- Oversee card lifecycle management: issuance, maintenance, limit adjustments, and cancellation
- Responsible for card-related systems, integrations, and automation, ensuring accurate transaction feeds, continuous enhancements, and optimization across issuers, ERP, T&E, and reporting platforms
- Lead global change management and enablement efforts, including training, communications, and targeted interventions driven by data insights to improve policy compliance and adoption
Qualifications:- Bachelor's degree in finance, Accounting, Business or related field, 5+ years of experience in corporate expense programs, T&E, finance operations, or related areas or an equivalent combination
- Knowledge of T&E processes, corporate card programs, and expense management
- Experience managing fuel card or fleet card programs
- Proficient in Microsoft Office Suite
- Familiarity with ERP and expense platforms (Workday, Expense Track, etc.) (desired)
- Experience managing global programs and working with multinational teams (desired)
- Must possess a valid driver license for the type(s) of vehicles which may be driven and an acceptable driving record as determined by Michels Review Team
