Citigroup, Inc

Corporate Communications Lead - Commercial Banking, Senior Vice President

Citigroup, Inc • $163K — $245K *
New York, NY 10025In-Person
Finance & Insurance
8 - 10 years of experience
2 weeks ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Journalism, Communications, or related field.
  • 10+ years experience in communications, ideally with a Fortune 500 company.
  • Exceptional verbal and written communication skills.
  • Proactive, determined, and results-driven individual.
  • Creative mindset with the ability to innovatively showcase business value.
  • A proven team player in fast-paced environments.
  • Strong problem-solving skills and good judgment.

Responsibilities

  • Partner with CCB leadership to provide strategic communications advice.
  • Develop and implement forward-thinking communications strategies.
  • Build relationships with top-tier financial media and journalists.
  • Create engaging content for various communication channels.
  • Translate complex financial concepts into clear narratives.
  • Foster collaboration across all organizational levels.
  • Protect and enhance Citi's reputation in all communications.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) plan.
  • Life, accident, and disability insurance.
  • Wellness programs.
  • Paid time off, including vacation and sick leave.
Full Job Description
About the Role

Citi Commercial Bank (CCB) sits at the heart of our Banking business, partnering with ambitious, mid-sized companies around the world to fuel their growth and power their international expansion. This role will work as a key partner to the business and its leadership to manage external and internal communications for CCB, which will be a key growth driver of Citi's Banking strategy. Through conceptualizing and implementing impactful communications initiatives to promote CCB's capabilities; protecting and enhancing the reputation of the business with media and other key stakeholders; and crafting engaging content for colleagues, this is a highly visible role within a primary business line of Citi's Banking franchise. This position is an excellent opportunity for a creative, driven and poised professional to play a key role in shaping and amplifying CCB's narrative.

Responsibilities

This role will:
  • Partner with CCB's Global Head and leadership team as a strategic communications advisor, shaping executive messaging and driving colleague engagement across the franchise.
  • Design and execute creative, proactive communications strategies that showcase CCB's unique value proposition and elevate awareness of its products and capabilities.
  • Cultivate and maintain relationships with top-tier financial media and journalists covering commercial banking, middle-market companies, and high-growth businesses expanding globally.
  • Craft compelling content across formats - press releases, executive talking points, media statements, award submissions, pitch materials, interview briefs, and internal colleague communications.
  • Distill complex financial concepts into clear, accessible narratives that resonate with diverse audiences while preserving the authentic voice of our leaders and the bank.
  • Build trusted relationships across all organizational levels, from senior executives to cross-functional peers and broader team members, fostering collaboration and alignment.
  • Champion the protection and enhancement of Citi's reputation with passion and vigilance in every communication touchpoint.
  • Demonstrate sound risk judgment in all business decisions, with particular attention to reputational considerations. Safeguard Citi, our clients, and our assets by ensuring communications activities remain in compliance with applicable laws, regulations, and policies; upholding the highest ethical standards in personal conduct and business practices.


Qualifications

  • Bachelor's degree required, preferable in Journalism or Communications or another related field.
  • Minimum 10+ years of relevant experience, preferably for a Fortune 500 company, or in an agency supporting Fortune 500 companies.
  • Exceptional verbal and written communication skills.
  • Highly proactive, determined and results driven.
  • Creative mindset and ability to generate innovative ideas to create surround sound for the business.
  • A team player with a track record of success delivering high-quality work in a fast paced, dynamic environment.
  • Superb judgment, problem-solving ability and resourcefulness.
  • Strong command of and experience with consumer financial services preferred.


Critical Competencies

  • Oral Communication
  • Written Communication
  • Project Management
  • Relationship Building
  • Results Orientation
  • Strategic Orientation


Job Family Group:
Communications and External Relations

Job Family:
Communications Management

Time Type:
Full time

Primary Location:
New York New York United States

Primary Location Full Time Salary Range:
$163,600.00 - $245,400.00

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills
Please see the requirements listed above.

Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date:
Jul 09, 2026

About Citigroup, Inc

Citigroup is a financial services holding company that provides financial products and services. The company operates through two segments, Global Consumer Banking (GCB) and Institutional Clients Group (ICG). The GCB segment offers traditional banking services to retail customers through retail banking, commercial banking, Citi-branded cards, and Citi retail services. The ICG segment offers various banking, and financial products and services to corporate, institutional, public sector, and high-net-worth clients. This segment provides wholesale banking products and services, including fixed-income and equity sales and trading, foreign exchange, prime brokerage, derivative services, equity and fixed-income research, corporate lending, investment banking, and advisory services, private banking, cash management, trade finance, and securities services. Citi is committed to sustainability and social responsibility, and the company invests in initiatives that promote economic progress.

Citigroup, Inc Careers

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Learn more about Citigroup, Inc
Market Cap
$1.3 billion
Industry
Finance & Insurance
Net Income
$89.6 million
Founded
1812
5 Year Trend
+4.6%
NASDAQ
C
* Ladders Estimates

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