Copy of Area Sales Operations Manager

Flix

$80K — $95K *
Transportation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in sales operations management or a related field
  • Excellent communication skills for engaging with various management levels
  • Highly organized and detail-oriented in fast-paced environments
  • Proficient in Microsoft Office Suite and Salesforce
  • Strong problem-solving and decision-making abilities
  • Experience in bus terminal operations preferred, but not required
  • Proactive in driving KPIs and improving regional operations

Responsibilities

  • Oversee terminal operations, agency partnerships, and ticket vending machine performance
  • Evaluate sales metrics and implement strategies for business growth
  • Negotiate contracts and manage reseller relationships for compliance
  • Facilitate agency onboarding and training for offline sales
  • Conduct site assessments for infrastructure and operational concerns
  • Collaborate with other teams to identify new sales opportunities
  • Travel frequently across regions to manage operations and foster partnerships

Benefits

  • Comprehensive Medical, Vision, and Dental coverage
  • 401(k) plan with up to 4% company matching
  • Flexible Time Off subject to business needs
  • 8 weeks of fully paid parental leave
  • Basic life insurance paid by the company
  • Up to $600 annually in lifestyle spending account
  • Tuition support up to $5,250 per year after 12 months
  • 24/7 Employee Assistance Program with up to 5 counseling sessions
  • Work from (M)Anywhere option for up to 60 days per year
Full Job Description
As an Area Sales Operations Manager at Flix you will oversee sales locations in the Southern Region, ensuring strong customer experience standards and business growth. This role requires a strategic, data-driven approach to managing terminal operations, agency partnerships, and direct sales channels.

This position is open to candidates residing in GA, FL, AL, MS, SC, AR, LA, TN, KY, NC

Salary Range: $80,000.00 - $95,000.00 USD

About the Role
  • Oversee sales locations across terminals, agencies, and ticket vending machines, ensuring efficient operations and strong customer experience
  • Evaluate cost-to-sell metrics and execute growth strategies to drive sales performance
  • Lead contract negotiations and manage reseller relationships, ensuring compliance with policies and agreements
  • Manage agency onboarding, training, and ongoing development to maintain successful offline sales channels
  • Conduct site assessments for infrastructure, branding, security, and facilities management, escalating concerns as needed
  • Collaborate with Government Affairs and Infrastructure teams to identify new sales locations and optimize subsidy and bus stop development
  • Travel frequently (50-75%) to oversee regional operations, conduct audits, and foster strong partnerships


About You
  • Excellent written and verbal communication skills with the ability to engage at various levels of management
  • Highly organized, detail-oriented, and able to multitask in a fast-paced environment
  • Strong problem-solving and decision-making skills, ensuring efficiency and compliance
  • Experience with bus terminal operations is preferred but not required
  • Proficiency in Microsoft Office Suite and familiarity with Salesforce for data tracking and process optimization
  • A proactive approach to improving regional operations, driving KPIs, and mitigating risks

We recognize that everyone carries a unique set of valuable skills and experiences. If you think you could have an impact even though you don't meet 100% of the requirements, we still encourage you to apply. We want to hear from you!

What We Offer
  • Comprehensive Wellness Coverage - Competitive Medical, Vision, and Dental plans, including multiple FSAs (Health and Dependent Care).
  • 401(k) Matching - 401(k) plan with up to 4% company matching contributions.
  • Flexible Time Off - Take time off when you need it, as you need it, subject to business needs and manager approval.
  • Paid Parental Leave - 8 weeks of fully paid leave to support new parents and growing families.
  • Company Paid Life Insurance - Basic company-paid life insurance equal to your annual salary.
  • Lifestyle Spending Account - Receive up to $600 per year for eligible lifestyle-related services.
  • Tuition Support - Up to $5,250 per year reimbursed for your continued education and development after 12 months of continuous service.
  • 24/7 Employee Assistance Program - Free, confidential support for mental health, legal, financial, and family issues, including up to 5 free counseling sessions per year.
  • Work from (M)Anywhere - Depending on your role, work from another location for up to 60 days per year.

To view more local benefits specific to each office location, please check out this link: Locations - Flix Career

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