Island Health

Coordinator, Employee Records

Island Health$76K — $109K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Human Resources or Business Administration or equivalent experience
  • 5 years' recent experience in a multi-union environment, preferably in healthcare
  • Supervisory experience in employee records or related field
  • Strong knowledge of compensation and benefit plans
  • Excellent communication and interpersonal skills

Responsibilities

  • Manage operations of the designated Employee Records office
  • Supervise and develop staff to achieve department goals
  • Act as liaison with external agencies like Pension Corporation and Healthcare Benefit Trust
  • Facilitate access to secured websites for employees and management
  • Oversee participation in retirement seminars and related activities
  • Document processes and procedures for accurate service delivery
  • Evaluate service quality and implement improvement measures

Benefits

  • Opportunity for leadership development
  • Work within a multi-site, multi-union organization
  • Engage in meaningful interaction with diverse clients and stakeholders
  • Gain valuable experience in healthcare-related HR functions
  • Participate in retirement-related educational seminars
Full Job Description
Close Date

Sep. 17 2026

Location

Metral Drive Offices - Human Resources/Environmental Health (MDO) - Nanaimo, BC V9T 2L9 CA (Primary)

Work Area (FBA Only)

Multi-Site

No

Travel Requirement

No travel required

Shift Start Time/End Time



Days Off

Weekend/Stats

Vacancy Type

Temp FT

Salary Range (Hourly Rate)

$39.03 - $56.11

Paid FTE

1.0

Worked BI-WEEKLY HOURS

75

Planned Start Date

Oct. 5 2026

Approximate End Date (For Temporary Assignments ONLY)

Sep. 7 2028

Pending Return of Incumbent

Yes

CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check)

No

Job Description

Reporting to the Manager, Employee Records, the Coordinator is responsible for the operation of a designated Employee Records office and the delivery of services in a multi-site, multi-union organization. Supervises staff, providing leadership and development opportunities to ensure Employee Records meets the goals and objectives of the service. Acts as the liaison for agencies such as the Pension Corporation, Healthcare Benefit Trust and BC Medical Services. Grants access to the Pension Corporation secured websites and requests access to external websites such as HEABC, Healthcare Benefit Trust and Pacific Blue Cross. Oversees participation in retirement seminars as requested. Documents processes and procedures required to ensure accurate and timely service provided to all clientele. Assesses the quality of the service, setting in motion quality improvement measures as required. Ensures compliance with legislative regulations, collective agreement provisions and organizational policy.

QUALIFICATIONS:
Education, Training And Experience

A level of education, training and experience equivalent to a Bachelor's Degree in a related discipline such as Human Resources or Business Administration and 5 years' recent related experience in a multi-union environment preferably in healthcare, with supervisory experience.

Skills And Abilities
  • Excellent communication (verbal and written) and analytical skills.
  • Highly developed abilities to lead, direct and develop staff.
  • Strong interpersonal skills and the ability to deal effectively with clients such as managers, employees and union representatives.
  • Demonstrated knowledge of compensation and benefit plans.
  • Ability to function well as a member of a team.
  • Ability to work effectively under pressure and with changing priorities and deadlines.
  • Demonstrated organizational and planning skills.
  • Strong computer skills with systems such as HRIS and ESP, as well as spreadsheets, word, database software.
  • Use of a personal vehicle to facilitate travel in a multi-site organization.


Link to Full Job Description

https://jd.viha.ca/JD2972.pdf

Additional information for applicants

Experience in Information Systems and reporting would be an asset.The salary range for this position is $76,111 (min) to $95,138 (midpoint) to $109,409 (max) per annum (based on 1 FTE). Salary placement is between min and midpoint, based on experience, qualifications, and internal equity.

Additional Clauses

Requisition CA

Non Contract

Affiliation/Union

Non-Contract Management

About Island Health

Island Health Careers

There has never been a better time to explore the job opportunities at Island Health, a leader in health care innovation and community wellness. Island Health stands out as a beacon of growth and professional development in the healthcare sector.

Work You’ll Do

Join Island Health’s dedicated team to assist in transforming healthcare delivery through cutting-edge innovation and exceptional leadership. Island Health offers a variety of positions that cater to the mastery of clinical practices and improvement of patient outcomes. Engage in a workplace where diversity training and leadership are at the core of daily operations, ensuring a culture that promotes inclusivity and respect across all levels of employment.

Island Health Job Opportunities

Island Health is building a robust employment system that supports both seasoned professionals and those at the beginning of their careers. Internship programs and entry-level positions provide a stepping stone for individuals aiming to excel in the healthcare industry.

Innovate and Lead

Island Health encourages its team to lead projects that harness innovative solutions to enhance patient care. This approach not only furthers personal career growth but also solidifies Island Health’s position at the forefront of healthcare innovation.

Be Part of a Great Team

Working at Island Health means being part of a team that values skills development and collaborative success. The company’s commitment to professional growth is evident through comprehensive benefits, continuous professional development, and opportunities for networking within the healthcare community.

Future-Proof Your Career

Island Health offers a pathway to a future-proof career through extensive training programs, certifications, and leadership development opportunities. The potential for advancement is vast, with support at each step to ensure every team member can achieve their career aspirations.

Explore Island Health’s Employment Culture

Island Health is recognized for its dynamic team environment and commitment to employee welfare. Prospective employees can look forward to joining a company that champions innovation and operational excellence.

The Island Health Hiring Process

Island Health’s hiring process is designed to be transparent and engaging, ensuring that all candidates are able to showcase their skills effectively. From the initial resume submission to the final interview, each step is an opportunity to demonstrate potential and fit within the Island Health culture.

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10,001 employees
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