City of Toronto

COORDINATOR COMPLEMENT REVIEW&REPORTING

City of Toronto • $83K — $91K *
Toronto, ON M3C 0E3In-Person
Education, Government & Non-Profit
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5-7 years of experience in employee records and documentation
  • Proficient in Microsoft Office Suite including Word, Excel, PowerPoint, Outlook, and Visio
  • Experience with workforce management systems such as SAP/SuccessFactors
  • Knowledge of HR issues like Collective Agreements and complement management
  • Experience creating and maintaining complex reports and spreadsheets

Responsibilities

  • Coordinate divisional complement reconciliation and reporting activities
  • Extract and update reports in the SAP Complement Management system
  • Partner with Corporate HR Management on complement management
  • Monitor and track staff requisitions and Organizational Change Approvals
  • Verify payroll transactions in SAP for accuracy
  • Develop detailed organizational charts for budgeting purposes
  • Track and maintain divisional complement data and investigate discrepancies

Benefits

  • Full-time position in a governmental setting
  • Opportunity to work in the vibrant City Hall environment
  • Engagement with multiple departments and stakeholders
  • Chance to develop expertise in public sector HR processes
  • Contribute to organizational effectiveness and budget management
Full Job Description
  • Job ID: 65734
  • Job Category: Administrative
  • Division & Section: Policy, Planning, Finance & Admin, PPF&A Program Support
  • Work Location: City Hall, 100 Queen St. W. Toronto, ON M5H 2N2
  • Job Type & Duration: Full-time, 1 Permanent Vacancy
  • Hourly Rate and Wage Grade: $40.08 - $43.91
  • Shift Information: Monday to Friday, 35 hours per week
  • Affiliation: L79 Full-time
  • Number of Positions Open: 1
  • Posting Period: 24-JUL-2026 to 07-AUG-2026

Job Description:

Reporting to the Manager Strategic Initiatives & Complement Management, the Coordinator, Complement Review & Reporting will provide centralized support for the Infrastructure Services (IS) and Development & Growth Services (DGS) Complement Management to ensure effective monitoring of organizational changes and promote consistency within IS and DGS divisions.

Major Responsibilities:
  • Coordinates activities related to divisional complement reconciliation & reporting.
  • Extracts reports from the SAP Complement Management and updates information in SAP.
  • Complement Management in partnership with Corporate counterparts, i.e. HR Organization Management (HROM) staff.
  • Provides information and maintains a monitoring system for tracking, such as staff requisitions, and Organizational Change Approvals (OCA) for in year and annual budget complement changes.
  • Verifies payroll transactions on the SAP payroll system and ensures that they are accurately reflected on IS and DGS division records and organizational structure.
  • Reconciles the positions in IS and DGS divisions with the assigned budget and SAP system.
  • Develops detailed organizational charts for budgeting purposes for assigned client divisional portfolios.
  • Responds to inquiries from management and employees regarding policies and procedures in the areas of complement management & reporting.
  • Prepares, coordinates and maintains information related to budget administration, salaries and benefits budget and provides related support.
  • Prepares and drafts documentation paperwork on behalf of program division as it relates to their complement and organizational structure.
  • Conducts analysis, contacts other divisions across the organization and retrieves background information.
  • Liaises with program division staff, People & Equity, Finance and HR Organization Management (HROM) to reconcile complement within an approved budget, and monitors and updates organizational charts within IS and DGS.
  • Tracks and maintains divisional complement data.
  • Reviews, confirms, and verifies complement documents to ensure positions are approved within budget.
  • Monitors divisional complement database and investigates and resolves discrepancies.
  • Runs various reports within SAP CM (Complement Management) for IS and DGS divisions such as vacancy, temporary position duration and cost distribution reports.
  • Composes and prepares correspondence and reports.
  • Attends meetings with divisional clients, occasionally off-site.

Key Qualifications:

Your application must describe your qualifications as they relate to:
  1. Extensive experience working with employee records and documentation.
  2. Extensive experience using Microsoft Office Suite (e.g. Word, Excel, PowerPoint, Outlook and Visio).
  3. Extensive experience with workforce management systems, such as SAP/SuccessFactors.
  4. Considerable experience dealing with a wide range of human resources issues including, Collective Agreement provisions, complement management, application of employee policies, processes and procedures.
  5. Considerable experience in creating, formatting and maintaining complex reports and spreadsheets.
  6. Experience preparing and maintaining detailed records and correspondence, including the use of manual and computerized filing systems.

You must also have:
  • Excellent customer service, interpersonal and conflict resolution skills.
  • Strong analytical and problem-solving skills and the ability to work independently with minimal supervision.
  • Excellent organizational, analytical, and multi-tasking skills with the ability to meet deadlines and assess priorities.
  • Ability to communicate effectively both orally and in writing, with all levels of staff, the public and other divisions.
  • Knowledge of Employment Standards, various Collective Agreements, Employment Insurance and WSIB legislation, as it applies to the corporate payroll system.
  • Ability to follow directions promptly and accurately with attention to detail.
  • Ability to function effectively as part of a team and be responsive to co-workers in a professional manner.
  • Ability to exercise judgement and discretion in dealing with confidential matters and information.


About City of Toronto

City of Toronto provides its users with information on the lifestyles, business, and locations of Toronto. Lifestyle information consists of health, energy, services, children’s services, arts, culture, festivals, events, housing, and transportation. Business-related information consists of investments, startups, reports, event planning, and city-based partnerships. Furthermore, it provides its users with history, facts, images, events, and attractions of Toronto. City of Toronto is based in Ontario.

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Join the City of Toronto’s dynamic team to assist in transforming the city through public service and innovative leadership. The City of Toronto offers a unique position in the marketplace, combining public administration with cutting-edge initiatives that enhance the lives of its residents. Engage with a team of skilled professionals dedicated to fostering a culture of diversity, equity, and inclusion. The City of Toronto is not just a place of employment; it is a place where careers flourish and where the professional environment encourages continuous personal and professional development.

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Size
10,001 employees
Industry
Education, Government & Non-Profit
* Ladders Estimates

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