Microsoft

Conversation Leader

Microsoft • $155K — $277K *
Redmond, WA 98052In-Person
Enterprise Technology
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Master's Degree in Marketing, Computer Science, or Business & 6+ years relevant experience, OR Bachelor's Degree & 8+ years relevant experience
  • 6+ years of people management experience
  • Success in shaping and executing go-to-market strategies in enterprise tech environments
  • Ability to leverage insights and data for strategic decision-making
  • Experience leading cross-functional initiatives involving marketing, sales, and product teams
  • Knowledge of cloud computing and data platforms
  • Operational and financial acumen in budget and resource management

Responsibilities

  • Own the conversation strategy and marketing plan for key product areas
  • Define conversation priorities based on market and customer insights
  • Align marketing strategies across stakeholders and investments
  • Establish customer narratives for consistent engagement
  • Oversee development and effectiveness of customer-facing content
  • Lead cross-functional business reviews to enhance stakeholder alignment
  • Utilize insights to identify and address opportunities for improvement
  • Champion customer-centric marketing across the customer journey
  • Shape strategies for major Microsoft programs and events
  • Drive cross-functional initiatives that support growth and business needs
  • Foster a collaborative culture across diverse networks

Benefits

  • Comprehensive health coverage including medical, dental, and vision
  • Generous paid time off and vacation policy
  • Retirement savings plan with employer match
  • Employee stock purchase plan
  • Ongoing professional development opportunities
Full Job Description
Overview

This is a leadership role at the center of Microsoft's Cloud & AI Platform growth strategy. The Conversation Leader will set the direction for two priority customer conversations: Unified Data & AI Platform and Modernize with Confidence. The role connects customer needs, market signals, product strategy, field priorities, partner opportunities, and marketing execution into a clear strategy that helps customers move from intent to action. You will lead through influence to define the narrative and priorities, shape the customer journey and content strategy, establish the operating rhythm, and use performance insights to continuously refine priorities and investments.

Responsibilities
  • Own the end-to-end conversation strategy and marketing plan for Unified Data & AI Platform and Modernize with Confidence.
  • Define and evolve conversation priorities based on customer needs, market opportunities, competitive dynamics, and insights from the field and partner ecosystem.
  • Align marketing strategy, audiences, calls to action, and investment priorities across MCAPS, product marketing, integrated marketing, and partner stakeholders.
  • Establish the customer narrative that supports the customer journey and enables consistent engagement across marketing channels and experiences.
  • Oversee the development, governance, and effectiveness of core customer-facing content, including playbooks, discussion guides, demos, customer evidence, digital experiences, event content, and sales enablement resources.
  • Lead cross-functional business reviews and operating rhythms to align stakeholders, inform decision-making, and strengthen execution.
  • Use customer, partner, campaign, and content insights to identify opportunities, address gaps, and optimize marketing impact.
  • Champion customer-centric marketing by influencing messaging, customer evidence, skilling priorities, and engagement strategiesacross the customer journey.
  • Shape the strategy and customer experience for major Microsoft programs and events, including MCAPS Start, Ignite, Build, AI Tour, Frontier Week, and the Discovery Series.
  • Lead strategic cross-functional initiatives that advance go-to-market priorities, accelerate growth opportunities, and address emerging business needs.
  • Foster a culture of collaboration, executive engagement, and operational excellence across a diverse network of stakeholders and partners.
  • Embody our Culture and Values


Qualifications

Required Qualifications

  • Master's Degree in Marketing, Computer Science, Business or related field AND 6+ years of experience in business OR Bachelor's Degree in Marketing, Computer Science, Business or related field AND 8+ years of experience in business OR equivalent experience
  • 6+ years people management experience


Preferred Qualifications

  • Demonstrated success shaping and executing go-to-market, solution marketing, product marketing, or business growth strategies within enterprise technology environments.
  • Proven ability to use customer insights, market trends, business performance data, and competitive intelligence to inform strategy, prioritize investments, and guide decision-making.
  • Track record of leading business planning, portfolio planning, and complex cross-functional initiatives across marketing, sales, product, and partner organizations.
  • Knowledge of cloud computing, data platforms, analytics, artificial intelligence, or related enterprise technology solutions.
  • Demonstrated success building inclusive team cultures, developing talent, and leading through influence in large, matrixed organizations.
  • Demonstrated operational and financial acumen, including budget management, resource planning, investment prioritization, and business performance oversight.


Product Marketing M6 - The typical base pay range for this role across the U.S. is USD $155,800 - $277,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $202,400 - $303,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

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Join Microsoft today and be part of a company that values innovation, leadership, and diversity in its workforce. As a global leader in technology and digital transformation, Microsoft offers unparalleled job opportunities that propel your career to new heights.

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Our hiring process is designed to identify true potential. Starting with a review of your resume, followed by interviews that assess your problem-solving abilities and cultural fit, we ensure that all candidates have a fair chance to demonstrate their strengths and potential to contribute to our team.

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Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Enterprise Technology
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
NASDAQ
MSFT
* Ladders Estimates

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