To support our rapid growth, we're seeking a Controller to lead our accounting function and serve as a critical financial partner to our leadership team. Reporting to the CFO/COO, you will own the close process, lead a high-performing team, and serve as the connective tissue between accounting, FP&A, and our technology and operations functions. This role sits at the intersection of technical excellence, operational discipline, and people leadership - and is based in our Austin, TX headquarters.
What You'll Do
Team Leadership & Accountability
- Lead, develop, and hold accountable a lean but mighty team, including two Senior Accountants and two globally distributed teammates owning AP and AR.
- Delegate effectively and leverage team capacity to its fullest.
- Build a culture of ownership, accuracy, and continuous improvement across the accounting function.
- Coach and develop staff with a genuine investment in their growth and long-term careers.
Close Process & Financial Reporting
- Own and manage the monthly, quarterly, and annual close calendar - reducing time to close while hitting deadlines consistently and holding the team to a high standard.
- Ensure the integrity of all financial statements, general ledger activity, and supporting schedules.
- Prepare and review journal entries, reconciliations, account analyses, and variance explanations.
- Support external audit requests and manage relationships with audit and tax advisors.
- Deliver clean, timely financials (consolidated and channel-level) that inform key executive decision-making.
- Build infrastructure that scales in both a multi-entity and multi-currency environment.
FP&A Partnership & Business Insights
- Serve as a strong link between accounting and FP&A, ensuring the close process feeds directly into financial targets, forecasts, and reporting rhythms.
- Stay closely attuned to where actuals track against plan and proactively surface variances and implications in partnership with FP&A.
- Tightly manage labor/overhead allocations across our fulfillment network.
Inventory & Order-to-Cash
- Own inventory accounting including costing, reserves, shrink, and reconciliation.
- Lead and continuously improve the order-to-cash process, including revenue recognition, AR oversight, collections, and cash application.
- Manage contra revenue treatments (discounts, credits, rebates) and ensure completeness and accuracy across channels including Ecomm, Amazon, and wholesale.
Technology & Systems
- Partner closely with our technology team to strengthen our NetSuite environment, integrations, and inventory accounting infrastructure.
- Champion automation and process improvement initiatives from AI-assisted workflows to system upgrades - that increase close efficiency and reporting quality.
- Maintain strong internal controls and process documentation as we scale.
Cross-Functional Collaboration
- Build trusted relationships across the organization - with Operations, FP&A, Technology, and channel sales leaders - to stay connected to the business and drive better financial outcomes.
- Actively manage expenses and hold vendors and internal partners accountable to budgets.
- Support the CFO/COO on board reporting, fundraising diligence, and M&A-related financial activity as needed.
Qualifications
- 10+ years of progressive accounting experience, including time in a Controller or senior accounting leadership role.
- Deep NetSuite proficiency - you know it well and can help us get more out of it.
- Experience in high-growth environments, particularly ecommerce-driven businesses with cloud-based tech stacks.
- Track record of leveraging AI tools to modernize and optimize accounting systems and workflows
- Inventory accounting expertise in a CPG or product-based business is required.
- Familiarity with owned fulfillment operations, labor tracking, and P&L allocations across facilities.
- Multi-entity consolidation experience preferred.
- Experience owning the accounting function during later stage fundraising rounds (Series B+) or M&A activity is preferred.
- Bachelor's degree in Accounting or Finance required; CPA preferred.
Who You Are
- A natural leader who holds your team accountable while investing in their development - you build people up and raise the bar at the same time.
- A disciplined project manager who runs the close calendar with precision, communicates proactively, and doesn't let timelines slip.
- Someone who rolls up their sleeves- you're not above digging into the details, and your team knows it.
- Calm, resilient, and grounded - you're a stabilizing presence when things get chaotic, and you bring others along with you.
- Continuously improving - you look for better ways to do things and hold yourself to the same standard you hold your team.
- Commercially minded - you understand how your close process connects to financial targets and care about helping the business win.
- A genuine collaborator - you communicate clearly across functions and know that the best outcomes happen when accounting and the rest of the business move together.
Benefits We Offer
- Competitive salary, stock options, and healthcare benefits.
- Free and discounted Made In cookware.
- A people-centric, flexible workplace with flexible time off.
