JP Morgan Chase & Co.

Control Manager Program – Vice President

JP Morgan Chase & Co.$150K — $200K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree or equivalent experience
  • Minimum 7 years in control management, audit, operational risk, compliance, or similar fields
  • Proven leadership in managing multiple stakeholders and competing priorities
  • Strong expertise in Risk and Control Self-Assessment (RCSA) frameworks
  • Experience assessing control design and translating results into actions
  • Ability to partner with independent risk/control functions and deliver inspection-ready outputs
  • Familiarity with automation tools like Alteryx; experience in using AI in risk contexts

Responsibilities

  • Lead delivery for the Compliance and Operational Risk Evaluation (CORE) program
  • Maintain an integrated delivery plan and governance routines for transparency
  • Support process mapping and risk/control identification
  • Monitor control performance to identify risks and weaknesses
  • Drive closure of control breaks through root-cause analysis and remediation
  • Collaborate with Testing Center of Excellence on test activities
  • Prioritize automation opportunities for control execution

Benefits

  • Comprehensive health insurance options
  • Retirement plans with company contributions
  • Generous paid time off policies
  • Opportunities for professional development and training
  • Flexible work arrangements
Full Job Description
JOB DESCRIPTION

You’ll join our central Control Management team and play a pivotal role in strengthening the control environment. You’ll lead delivery of key control initiatives and modernize risk and control execution through smarter workflows and automation.” 

As a Control Manager Program - Vice President in the Chief Administrative Office (CAO), you will play a crucial role in ensuring a robust and consistent control environment throughout the organization. You will assist the Central Control Management team in overseeing and reporting on compliance and operational risk landscapes. Your responsibilities will include collaborating with diverse teams to identify and address compliance and operational risks, fostering a proactive risk and control culture, and offering leadership and innovative solutions for executing the risk and control self-assessment and to adhere to regulatory and internal policies, standards and procedures

 

JOB RESPONSIBILITIES

  • Lead end-to-end delivery for the Compliance and Operational Risk Evaluation (CORE) program, including planning, coordination, and timely completion of required artifacts, outcomes, and communications
  • Maintain an integrated delivery plan (milestones, dependencies, decisions, risks/issues) and run governance routines to drive transparent reporting and escalation
  • Perform and support process mapping, risk and control identification, control design assessment, documentation, and evidence expectations aligned to program standards
  • Monitor control performance and evaluation results to identify emerging risks and potential control weaknesses; reflect implications in plans and stakeholder updates
  • Coordinate identification of control breaks and drive closure through root-cause analysis, remediation planning, ownership alignment, action tracking, and completion reporting
  • Partner with the Testing Center of Excellence (TCoE) to align scope, timing, and evidence readiness for business-as-usual and substantive testing activities
  • Identify and prioritize opportunities to automate control execution (control inventory maintenance, evidence capture, workflow tracking, exception triage, and reporting)
  • Track significant process, system, risk, and organizational changes and update requirements, documentation, and delivery plans accordingly
  • Support readiness and implementation for enabling process/tool changes, including user testing support and defect triage through cutover
  • Review and validate due diligence for Donations and Sponsorships (D&S) payment requests against firm standards; hold requests until verification is complete; perform quarterly reviews and reconciliations; escalate exceptions and drive timely resolution and documentation completeness
  • Administer the Office of Document Governance (ODG) inventory of policies, standards, and procedures; ensure accuracy, completeness, and timely updates/attestations

 

 

REQUIRED QUALIFICATIONS, CAPABILITIES AND SKILLS

  • Bachelor’s degree or equivalent experience
  • Minimum 7 years of experience in control management, audit, operational risk, compliance, data governance, finance, operations, or related disciplines
  • Demonstrated ability to lead delivery across multiple stakeholders, manage competing priorities, and meet tight deadlines
  • Strong risk and control expertise, including experience with Risk and Control Self-Assessment (RCSA) or comparable control frameworks
  • Experience assessing control design and evidence sufficiency and translating results into clear actions and operational risk implications
  • Proven ability to partner with independent risk/control functions (e.g., audit, testing teams, compliance) and deliver inspection-ready outputs
  • Experience translating control requirements into practical workflow and automation solutions
  • Hands-on familiarity with workflow/automation tooling (e.g., Alteryx or similar) and applying analytics to drive insights (e.g., issue trends, control performance)
  • Experience applying artificial intelligence / large language model (AI/LLM) solutions responsibly in a risk and controls context, including governance and data handling expectations
  • Excellent written and verbal communication skills, including executive-level materials (status, decisions needed, risks/issues)
  • Proficiency in Microsoft Excel, PowerPoint, and Word

 

PREFERRED QUALIFICATIONS, CAPABILITIES AND SKILLS

  • Experience with business intelligence and data analytics tools (e.g., Alteryx, Tableau, Business Objects, QlikSense, or similar)
  • Experience using artificial intelligence / large language model (AI/LLM) tools to improve risk and controls work products (e.g., drafting or summarizing control narratives, procedures, and test results)

     

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

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JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

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Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

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Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ

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