Contracts Manager

Whatnot

$110K — $130K *
Legal & Accounting
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of contract management, procurement, or commercial legal experience in a tech or marketplace environment.
  • Hands-on experience with vendor, procurement, and commercial agreements (MSAs, SOWs, DPAs, order forms).
  • Comfortable negotiating with real latitude, distinguishing between routine deviations and critical issues needing counsel.
  • Proficient with Ironclad or similar Contract Lifecycle Management (CLM) tools.
  • Strong organization skills, able to manage a high volume of contracts and track renewals.
  • Excellent communicator, can translate legal terms to non-legal stakeholders.
  • Demonstrated experience using AI to build workflows in contract management.

Responsibilities

  • Own the entire contract lifecycle from drafting to execution and archiving.
  • Negotiate terms for both standard and non-standard agreements.
  • Manage amendments to commercial contracts.
  • Develop and maintain contract templates, playbooks, and workflows using Ironclad.
  • Collaborate with cross-functional teams regarding contract terms and processes.
  • Oversee the contract repository and related reporting.

Benefits

  • Generous holiday and time off policy.
  • Comprehensive health insurance options including medical, dental, and vision.
  • Work from home support with setup and monthly allowances for cell phone and internet.
  • Care benefits with monthly wellness allowance, childcare annual allowance, and family planning support.
  • 401k retirement options with employer match up to 4% and pension plans for international employees.
  • Monthly dogfooding allowance to experience the product firsthand while working.
  • 16 weeks paid parental leave with a gradual return to work.
Full Job Description
Role

Whatnot's legal team supports every part of a hypergrowth marketplace, moving fast without a playbook to copy. We're hiring a Contracts Manager to own our contract process end-to-end across all types of commercial agreements. You'll bring structure and speed to how Whatnot contracts, working closely with the teams whose deals you're supporting.
  • Own the contract lifecycle, from drafting through execution and archive
  • Negotiate standard and non-standard terms directly
  • Own commercial contract amendments
  • Build and maintain contract templates, playbooks, and Ironclad workflows
  • Partner with relevant cross-functional teams on terms and process
  • Own the contract repository and reporting.

We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our San Francisco, New York, or Los Angeles hubs.

You

People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it.

As our next Contracts Manager, you should have 5+ years of contract management, procurement, or commercial legal experience, ideally at a fast-paced tech or marketplace company, plus:
  • Hands-on experience with vendor, procurement, and commercial agreements, including MSAs, SOWs, DPAs, and order forms
  • Comfortable negotiating with real latitude. You know the difference between a routine deviation and one that needs counsel, and you don't wait to be told which is which
  • Proficient with Ironclad (or equivalent CLM), including setting up and managing templates and workflows
  • Strong organizational skills, especially at high contract volume. You keep a clean repository and catch renewals and expirations before anyone has to ask
  • Clear communicator across legal and non-legal audiences. You can explain contract status to someone who isn't a lawyer without losing anyone
  • Demonstrated AI tool fluency. You've used AI to build a real workflow, not just to draft or summarize occasionally
  • Comfortable owning ambiguity. You build process where it's missing instead of waiting for one to exist


Benefits
  • Generous Holiday and Time off Policy
  • Health Insurance options including Medical, Dental, Vision
  • Work From Home Support
    • Home office setup allowance
    • Monthly allowance for cell phone and internet
  • Care benefits
    • Monthly allowance for wellness
    • Annual allowance towards Childcare
    • Lifetime benefit for family planning, such as adoption or fertility expenses
  • Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
  • Monthly allowance to dogfood the app
    • All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).
  • Parental Leave
    • 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.

Please note: Whatnot will only contact you through official [redacted].com email addresses. If you see an email impersonating a Whatnot recruiter, please disregard and report it as spam.

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