Job DescriptionAbout the RoleThe Contracts Manager partners closely with Sales, Legal, Finance, and Operations to ensure contracts are accurate, compliant, and executed efficiently. This role focuses on operational excellence, deal velocity, and risk awareness while escalating non-standard issues as required.
ResponsibilitiesContract Review & Execution- Review and process customer contracts, amendments, renewals, and related documents.
- Build and maintain full scope clinical study budgets (typically in Excel format) to include detailed Macros and price mapping.
- Partner with finance to maintain accurate forecasting and ensure positive revenue flow.
- Ensure agreements align with approved templates, policies, and fallback positions.
- Support contract negotiations by redlining terms within established guardrails.
- Drive timely contract execution to meet deal timelines and revenue targets.
Policy Adherence & Risk Identification- Apply contract policies, approval requirements, and standard terms consistently.
- Identify deviations, risks, or non-standard terms and escalate appropriately.
- Partner with Legal and Contracts leadership to resolve issues within defined authority.
- Ensure contracts are complete, accurate, and audit-ready.
Process & Operational Support- Follow standardized contract intake, review, approval, and execution processes.
- Contribute to continuous improvement by identifying process gaps or inefficiencies.
- Meet defined SLAs and quality standards for contract processing.
- Support peak volumes and shifting priorities in a deadline-driven environment.
Systems, Tools & Documentation- Use contract management and CRM tools to manage contract workflows and status.
- Ensure contract data is accurate, complete, and properly stored.
- Maintain documentation and records in accordance with operational standards.
- Support adoption of new tools, templates, or processes as introduced.
Cross-Functional Collaboration- Partner with Sales to clarify contract requirements, timelines, and next steps.
- Coordinate with Legal, Finance, and Operations on contract execution needs.
- Provide clear, professional communication to internal stakeholders throughout the contract lifecycle.
Experience and QualificationsRequired- 3-5 years of Clinical Research Organization (CRO) experience in contracts, operations, sales operations, legal operations, or a related field.
- Experience building and maintaining full service clinical budgets in Excel
- Working knowledge of commercial contracts and approval workflows.
- Strong attention to detail and ability to manage multiple deals simultaneously.
- Ability to apply policies consistently and exercise sound judgment within defined guidelines.
- Strong written and verbal communication skills.
Preferred- Experience with Contract Lifecycle Management (CLM) tools.
- Exposure to commercial models.
- Experience supporting Sales or revenue-generating teams.
Salary Band - Contracts Manager: $90,000 to 115,000 USD - Salary offered will be based on candidate's experience level.
Find out more about working at Novotech at: www.novotech-cro.com/careers
