Blue Cross Blue Shield of Massachusetts

Contracts Manager - Account Agreements

Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5+ years of experience in contract administration and product development/implementation.
  • Supervisory experience or experience leading cross-functional projects preferred.
  • Bachelor's degree required; higher education may be considered based on experience.
  • Strong consultative skills with a solution-oriented mindset.
  • Excellent written and oral communication skills.

Responsibilities

  • Manage and maintain account agreements and amendments from start to finish.
  • Collaborate with Legal and Underwriting to ensure compliance with internal protocols.
  • Develop legally compliant account agreements and amendments according to health insurance laws.
  • Coordinate with the Contracts Delivery team to finalize binding agreements.
  • Oversee big picture requirements to ensure milestones for annual changes are met.
  • Participate in implementing new products with an emphasis on account agreement impacts.
  • Lead strategic direction by representing the department on cross-functional teams.

Benefits

  • Comprehensive benefits package including medical, dental, and vision insurance.
  • 401(k) retirement plan.
  • Paid time off.
  • Well-being benefits to support employee health and wellness.
Full Job Description
What we need

The position of Contracts Manager in the Contracts Development & Contracts Delivery team is as a lead for Account Agreements Development. The Contracts Manager will work with all levels of Contracts Analysts to ensure appropriate task assignment and completion and, working directly with leadership, will oversee the majority of project implementations end-to-end to ensure that plan benefit descriptions and contract language are in compliance with operational requirements and all applicable health insurance laws and regulations.

Your Day to Day

The Contracts Manager will:
  • Be responsible for the end-to-end management and maintenance of account agreements and amendments, including the ongoing coordination, development, and implementation of new language to support corporate initiatives, segment goals, and financial requirements.
  • Work closely with Legal and Underwriting to ensure that all pieces of the agreement, including any exhibits, follow internal protocols.
  • Specific tasks include but are not limited to:
    • Development and ongoing maintenance of legally compliant account agreements and amendments for all financial arrangements; ensuring that all account agreement contract language is in compliance with operational requirements and health insurance laws and regulations.
    • Working with the Contracts Delivery team to ensure that all accounts have finalized a binding agreement with the company.
    • Working with the Contracts Delivery Manager to ensure that any new boilerplate language and/or amendments are finalized timely to enable the Contracts Delivery Team to issue annual account agreement renewals and/or account agreement amendments.
  • Oversee and manage "big picture" requirements for annual account agreement changes and drive results towards key deliverables and ensure milestones are met.
  • Participate in the implementation of new products, product changes, and corporate initiatives with a specific focus on determining any account agreement impacts.
  • Coordinate and oversee corporate and department projects and initiatives and ensure milestones are met.


This position is eligible for the Flex persona.

Major Responsibilities:
  • Work with leadership to define strategic direction, goals, and objectives of the business unit; act in a lead role representing the department on cross-functional teams or initiatives.
  • Must be able to lead specific projects or customer-related deliverables
  • Must be able to challenge and motivate staff to reach their highest potential


We're Looking for:
  • Collaborative, problem solving approach with an openness to change.
  • Excellent written and oral communication skills; excellent analytical, research, and problem-solving skills.
  • Ability to meet aggressive timelines; ability to understand corporate priorities, work to those goals and assign tasks to analysts as needed.
  • Strong consultative skills with solution-oriented resolutions; positive attitude and a proven team player who can collaborate while respectfully raising opposing ideas.


What You Bring:
  • 3-5+ years of experience in contract administration, including product development and implementation.
  • Supervisory experience, or experience leading cross functional projects preferred.
  • Bachelor degree level of education.


#LI-HYBRID

Minimum Education Requirements:

High school degree or equivalent required unless otherwise noted above

Location
Boston, HinghamTime Type
Full time

Salary Range: $100,980.00 - $123,420.00

The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability.

This job is also eligible for variable pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

About Blue Cross Blue Shield of Massachusetts

Blue Cross Blue Shield of Massachusetts (BCBSMA) is a state licensed private health insurance company under the Blue Cross Blue Shield Association with headquarters in Boston. It is the largest health plan in Massachusetts, serving 2.8 million members. BCBSMA is committed to providing access to high-quality, affordable health care to help improve the health and well-being of its members and the communities it serves.
Learn more about Blue Cross Blue Shield of Massachusetts
Size
3,700 employees
Industry
Founded
1937

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