Guidehouse

Contract Lead – Technical Support and User Engagement

Guidehouse$98K — $163K *
US-AnywhereRemote in United States
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree required.
  • 5+ years of technical experience; 2+ years leading projects.
  • Experience working with federal agencies.
  • Knowledge of CMS data is crucial.
  • Strong written and verbal communication skills needed.
  • Professional certification related to program operations (e.g., PMI, PMP, CMMI) is required.
  • Ability to obtain a Federal or DoD public trust is necessary.

Responsibilities

  • Lead contract execution for user engagement and technical support services.
  • Oversee stakeholder engagement and compliance activities.
  • Coordinate contract actions with federal stakeholders and program leaders.
  • Ensure contract performance meets quality and scope requirements.
  • Manage DUA (Data Use Agreement) activities.

Benefits

  • Medical, Rx, Dental & Vision Insurance
  • Sick Time & Paid Holidays
  • Parental Leave
  • 401(k) Retirement Plan
  • Group Term Life and Travel Assistance
  • Voluntary Life and AD&D Insurance
  • Flexible Spending Accounts
  • Transit and Parking Commuter Benefits
  • Short-Term & Long-Term Disability Coverage
  • Tuition Reimbursement and Professional Development Opportunities
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach Initiatives
  • Care.com annual membership
  • Employee Assistance Program
  • Supplemental Benefits via Corestream
  • Eligibility for discretionary variable incentive bonuses.
Full Job Description

Job Family:

Data Science & Analysis


Travel Required:

None


Clearance Required:

Ability to Obtain Public Trust

What You Will Do:
We are looking for a Contract Lead to oversee contract execution for Technical Support and User Engagement services. This is a hybrid full0time position located in Bethesda, MD.

  • Lead contract execution across user engagement, DUA management, and support activities

  • Oversee stakeholder engagement, governance activities, and compliance tracking

  • Coordinate contract activities with federal stakeholders and program leadership

  • Ensure contract performance aligns with scope, schedule, and quality requirements

What You Will Need:

  • Bachelor0s Degree

  • A minimum of five (5) years of technical experience, including two (2) years as a lead on projects

  • Experience leading tasks for or with a federal agency or organization

  • Experience with CMS data

  • Strong written and verbal communication skills

  • Current professional certification commensurate with program operations (e.g., PMI, PMP, CMMI)

  • Must be able to obtain and maintain a Federal or DoD "public trust"; candidates must obtain approved adjudication of their public trust prior to onboarding with Guidehouse. Candidates with an active public trust or suitability are preferred

What Would Be Nice To Have:

  • Experience overseeing user engagement or technical assistance programs

  • Experience supporting federal compliance0driven contracts

The annual salary range for this position is $98,000.00-$163,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.


What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

  • Medical, Rx, Dental & Vision Insurance

  • Personal and Family Sick Time & Company Paid Holidays

  • Parental Leave

  • 401(k) Retirement Plan

  • Group Term Life and Travel Assistance

  • Voluntary Life and AD&D Insurance

  • Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts

  • Transit and Parking Commuter Benefits

  • Short-Term & Long-Term Disability

  • Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities

  • Employee Referral Program

  • Corporate Sponsored Events & Community Outreach

  • Care.com annual membership

  • Employee Assistance Program

  • Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)

  • Position may be eligible for a discretionary variable incentive bonus

About Guidehouse

Guidehouse is a management consulting firm headquartered in Washington, D.C. The firm provides consulting services to clients in the public and commercial sectors, with a focus on energy, financial services, healthcare, national security, and aerospace and defense. Guidehouse was founded in 2018 as a spin-off from PwC. The firm has over 7,000 employees and operates in more than 50 locations worldwide.
Learn more about Guidehouse
Size
8,000 employees
Industry
Founded
2018

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