Continuous Improvement Manager

Yusen Terminals LLC

$120K — $165K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Undergraduate degree in Business Administration or a relevant field preferred
  • Minimum 3 years' experience in business operations or equivalent education and experience
  • Proven ability to identify and implement process improvements independently
  • Strong skills in reporting and data analysis
  • Knowledge of Terminal Operating Systems and proficiency in statistical software like Minitab
  • Excellent communication and presentation skills
  • Strong time management and organizational abilities

Responsibilities

  • Lead safety initiatives by modeling adherence to safety procedures
  • Collaborate with operations teams and manage metric reporting and strategic analysis
  • Forecast and control resource usage to optimize operations
  • Work across departments to ensure proper TOS configuration and strategic alignment
  • Conduct post-mortem analyses and utilize Six Sigma methodologies for improvement
  • Review and design operational KPIs to meet business needs
  • Build relationships across departments to identify and implement process enhancements
  • Establish and manage the process documentation library
  • Identify and plan for integration opportunities supporting operational goals
  • Perform analyses for senior management to communicate terminal operations metrics
  • Work with Safety Department to enhance safety performance

Benefits

  • Work in a dynamic and engaging industry
  • Supportive leadership team focused on employee well-being
  • Generous paid time off starting at 21 days
  • Comprehensive medical, dental, and vision coverage for employees and families
  • Flexible spending accounts
  • Short-term and long-term disability coverage
  • Life insurance benefits
  • 401k plan with company matching
  • Pension plan offering
  • Access to group legal services
  • Employee assistance programs (EAP)
Full Job Description
Overview:

Reporting to the Director of Continuous Improvement, the Manager, Continuous Improvement will oversee all aspects of Continuous Improvement in every operational perspectives pursing process excellence and efficiency gains / accuracy of our execution.

What you will do:
• All employees have the responsibility to plan and execute our work in ways that prevent injuries. It is an expectation we lead by example and require all employees to adhere to our safety procedure.
• Establish close collaboration, cooperation and communication with operations teams and assume an ultimate coordinating role and responsibility for overall metric reporting and strategic analysis activities within the operations departments.
• Forecast & control heavy equipment & chassis usage on the facility to ensure efficient operations.
• Independently work between operations departments to ensure TOS is properly configured & the strategic plan is followed.
• Perform post - mortem analyses to determine effectiveness of operational decisions & use Six Sigma (or similar) methodology to continuously improve facility performance.
• Regularly review operational KPIs and assists the operations team in designing new or amended KPIs as needed based on business needs.
• Develop working relationships throughout all departments, at all levels (both management and labor), to understand on-going business needs. Identify potential improvements in processes and then, in conjunction with other members of the management team, develop, vet, and coordinate the implementation of new procedures needed to support changes, efficiencies, etc. aimed at business optimization.
• Responsible for establishing and implementing process documentation library, process documentation update and change control, and process documentation access management.
• Anticipates and plans for process integration opportunities that support business objectives. Creates process changes by integrating new processes with existing ones and communicates these changes to all departments to ensure alignment.
• Perform Ad-Hoc analyses for senior management to effectively communicate specific metrics relating to terminal operations.
• Collaborate with Safety Department to identify, analyze and improve safety performance and eliminate potential hazards.
• Lead by example, demonstrating YTI's core values of Collaboration, Caring, and Commitment.

What you will bring:
• Undergraduate degree in Business Administration or equivalent four-year degree is preferred
• Minimum of 3 years' experience with business operations or the equivalent combination of education and experience
• Demonstrated ability to identify opportunities for process or project improvements and work independently
• Demonstrated strong reporting and analysis capabilities
• Knowledge of Terminal Operating Systems
• Excellent oral, written and presentation skills
• Excellent time management skills and detail orientation
• Excellent computer proficiency (Including, but not limited to, Word, Excel, Outlook)
• Strong leadership and time management skills
• Strong interpersonal, presentation and communication skills
• Strong facilitation, conflict management, problem solving and project management skills
• Ability to balance and prioritize multiple projects
• Ability to work with mathematical concepts such as probability, statistical inference & regression
• Ability to effectively model & forecast complex operational processes & flows
• Ability to work with Minitab or equivalent statistical software

Our Benefits
We have built a team who love what they do and share a passion for the terminal business. We encourage continuous learning and improvement, share knowledge and ideas freely, and have a dynamic and open culture.

And, if that is not enough, how about this list:

  • Work for a company in one of the coolest industries in the world
  • Great leadership team that truly believes in people and treating them well
  • Paid-Time-Off - 21 days to start as a new hire
  • 100% company-paid medical, dental, vision for employee and family
  • Flexible Spending Accounts
  • STD/LTD
  • Life Insurance
  • 401k with company match
  • Pension Plan
  • Group Legal
  • EAP services


Salary Range: 120,000 - 165,000

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