Are you experienced in agile delivery and confident managing competing priorities across acomplexportfolio ofproduction and technologywork? Do you know how to turn a constant flow of requests into clear priorities, realisticplansand predictable delivery? Are youmotivated by the opportunity to lead and develop a team?

AsContent Delivery Program Manager, you will bring structure,prioritisationand operational leadership to CFA Institute9s Content Production & Delivery work. You will own the way work enters, movesthroughand is prioritised across the delivery pipeline, helping teams balance urgent requests with planned delivery rather than continually stopping and restarting work.

You will also lead a team of Content Production Specialists responsible for business-as-usual curriculum production, giving you the opportunity to combine hands-onportfoliodeliveryleadershipwithteam management and development. Working across Education and technical teams, you will help ensure work is clearly defined, appropriately sequenced and delivered against organisational priorities.

WhatYou9llDo

• Own backlog structure, sprint and release planning, intakegovernanceand prioritisation across Content Production & Delivery work, ensuring urgent projects, production activity and technical troubleshooting requests are balanced against existing commitments and available capacity.

• Develop clear sequencing and timeline recommendationsthat balanceurgency, impact,capacityandorganisational priorities.

• Lead and develop a team of three Content Production Specialists, setting priorities, managingworkloadsand supporting high-quality delivery.

• Provide operational leadership for recurring curriculum production work across CFA Institute programs and certificates, ensuring priorities, workloads and delivery plansremainaligned.

• Partner with Content Production & Delivery leadership, Educationstakeholdersand technical contributors to resolve delivery barriers and keep work progressing.

• Improve delivery practices across backlog management, estimation, sprintplanningand release readiness,establishingclear intake expectations and acceptance criteria so work is well defined before entering the delivery pipeline.

• Use deliveryperformancemetrics such as cycle time, throughput, sprint predictability, dependency ageing and backlog health toidentifyrisks and support planning decisions.

• Identifysystemic delivery risks, recommend mitigationactionsand escalate significant issues whereappropriate.

WhatWe9reLooking For

• Strong experience inagile project,programor delivery management, with demonstrable ownership of sprint planning, backlogmanagementand prioritisation.

• Strong working knowledge ofJIRAor a comparable agile delivery management platform.

• Previouspeople management experience, including setting priorities, managingworkloadand coaching or developing team members.

• Evidence of managing competing requests and translating changing business priorities into practical sequencing and delivery plans.

• Strong stakeholder management skills, with the ability to build trust, align competing perspectives and supportinformed prioritisation decisions across technical and non-technical teams.

• Strong analytical and problem-solving capability, particularly whenidentifyingdelivery bottlenecks, executionrisksor recurring inefficiencies.

• Experienceestablishingeffective intake and requirements practices so work is appropriately defined before entering delivery.

• The judgement and confidence to challenge priorities constructively, communicate trade-offs and escalate significant risks when needed.

• Experience working in or alongside content production, publishing or learning technology environments would be an advantage.

Why Join Us

• Take ownership ofabusiness-critical portfoliospanning content production and technology delivery.

• Step into a newlycreatedrolewith the scope to shape how work is planned,prioritisedand delivered.

• Leadand developan establishedteam whilebuilding stronger, more scalable ways of working.

• Work across Education,productionand technology teams,with visibility into a broad range oflearning productsand initiatives.

• Make a measurable difference to delivery predictability, operationalefficiencyand theability of specialist teams to focus on their highest-value work.