Consumer Affairs Program Officer

Commander, Navy Installations Command

$80K — $100K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in consumer financial protection or compliance roles.
  • In-depth knowledge of Dodd-Frank Act consumer protection laws and regulations.
  • Strong analytical skills to evaluate compliance for financial institutions.
  • Experience in developing training programs related to consumer compliance.
  • Proven ability to revise existing policies and regulations effectively.

Responsibilities

  • Serve as an expert on federal consumer financial protection laws.
  • Develop and revise agency programs in line with legislative changes.
  • Provide input on training for consumer compliance examiners.
  • Represent NCUA in discussions with federal financial regulators.
  • Update consumer compliance examination policies and procedures.

Benefits

  • Comprehensive federal benefits package for employees and their families.
  • Access to training and development opportunities.
  • Job stability through government employment.
  • Eligibility for paid leave and holidays.
Full Job Description
Summary

This position is at the National Credit Union Administration (NCUA) in the Office of Consumer Financial Protection. This position serves as a Consumer Affairs Program Officer and will be responsible for processing the most complex inquiries from credit union members, Congress and the general public involving consumer protection laws and consumer compliance regulations.

Duties

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As a Consumer Affairs Program Officer, you will:

  • Serve as an agency expert on federal consumer financial protection laws and consumer compliance regulations.
  • Develop new or revise existing agency programs and regulations implementing legislative changes to federal consumer protection laws and consumer compliance regulations.
  • Provide input to the NCUA's Office of Human Resource's Division of Training and Development and Office of Examination and Insurance on Federal Consumer protection and consumer compliance examiner training programs.
  • Represent NCUA in other federal financial regulators and the Consumer Financial Protection Bureau on matters involving federal consumer protection laws and consumer compliance regulations.
  • Develop and update NCUA consumer compliance examination policies, programs, procedures, and questionnaires.


Requirements

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Conditions of employment

  • You must be a U.S. Citizen.
  • Suitable adjudication of background/security investigation is required.
  • A financial disclosure is required.
  • A probationary/trial period may be required.
  • This is an essential continuity position.
  • Must complete initial online questionnaire.


Qualifications

Specialized experience is the experience that has equipped you with the specific knowledge, skills, and abilities to successfully perform the duties of the position, and that is typically in or related to the work of the position to be filled.

All applicants applying for the CU-14 level must have at least one full year of specialized experience equivalent to the CU/GS-13 level obtained in the private or public sector.

Specialized experience for this position is defined as experience in all of the following:

1) evaluating the compliance of a financial institution (or similar organization) with several of the federal consumer financial protection or fair lending laws referenced in Titles X and XIV of the Dodd-Frank Act; and the Truth in Savings Act and their implementing regulations; and

2) providing in-depth written analysis of several of the federal consumer financial protection or fair lending laws reference in Titles X and XIV of the Dodd-Frank Act; and their implementing regulations.

You must meet the qualifications for this position by the closing date of this announcement.

Please note, all experience statements (i.e., duties, specialized experience, or occupational assessment questionnaire) copied from this announcement and pasted into your resume will not be considered as a demonstration of your qualifications for this position.

YOUR RESUME MUST provide specific details as to how your experience meets the specialized experience and competencies described in the vacancy announcement. When describing your experience in your resume, please be specific. We will not make assumptions regarding your experience. For qualification determination your resume must contain the dates of employment (i.e., month/year to month/year or month/year to present). If you are a current or former federal employee, you must provide your pay plan, series and grade (i.e. GS-0301-09) for each federal position you held. If your resume does not contain this information, you will not receive credit for the claimed experience, and your application may be marked as insufficient. Full-time employment will be assumed unless otherwise stated on your resume. Part-time employment will be prorated in crediting experience. Your latest resume submitted for this vacancy announcement will be used to determine qualifications and supersedes previous submissions.

When creating your resume, please follow the instructions in the Required Documents section below as well as the guidance found here. Failure to provide adequate and required info details will result in an ineligible rating.

Your experience claimed in your resume must also support your responses to any online questionnaire taken during the application process. Failure to provide support may result in a lower rating and/or you may be excluded from consideration. The last resume submitted for this vacancy announcement will be used to determine qualifications and will supersede any previous submissions.

Education

Education may not be used in lieu of experience for this opportunity.

Additional information

SALARY: Pay will be set within the advertised pay range to align with the selectee's skills and experience and the requirements of the position in accordance with NCUA's compensation policy. The salary range shown is NCUA's Local Pay Rate (LPR) which includes the locality rate for the Alexandria, Virginia geographical area. Please click here to review all salary ranges based on locality.

SELECTIVE SERVICE: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System or are exempt from having to do so under the Selective Service Law. You may register or check the status of your registration by visiting the Selective Service website at http://www.sss.gov/.

This position is in the bargaining unit.

Effective January 1, 2010, OPM must authorize any employment offers we make to current or former (within the last 5 years) political Schedule A, Schedule C, or Non-career SES (political) employees in the executive branch. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you must disclose that to the point of contact listed on this vacancy announcement.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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