Consulting Solutions Architect - Global Service Provider

US-AnywhereRemote in Alabama, US
Telecommunications & Hardware
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years in service provider solution development, ideally in Cable MSO and Telco settings
  • Experience in pre-sales support roles with strong performance records
  • Deep understanding of MSO and Telco networks including Optical/IP core, Cloud, and telephony
  • Hands-on skilled in equipment installation, Route/Switch, Wireless, Security, and Data Center operations
  • Proven ability to lead diverse technical teams to deliver complex service solutions
  • Exceptional communication and customer service skills
  • Availability to travel up to 50% when necessary
  • Bachelor's Degree or equivalent experience required

Responsibilities

  • Collaborate with clients and sales teams to identify technical needs and solutions
  • Develop tailored solutions for Service Provider customers with internal and partner teams
  • Create statements of work and pricing for customer proposals
  • Screen and assign qualified technical personnel for project engagements
  • Cultivate strategic relationships with OEM partners
  • Ensure partners are equipped to deliver effective solutions to customers
  • Coordinate support between sales teams and post-sale technical staff
  • Assist in ensuring implementation aligns with customer needs and project management

Benefits

  • Comprehensive Health, Dental, and Vision Care
  • Onsite Health Centers and Employee Assistance Program
  • Competitive 401k Plan with Company Matching
  • Tuition reimbursement and Profit Sharing programs
  • Generous Paid Time Off including holidays and parental leave
  • Nursing Mothers Benefits and Employee Discount Program
  • Voluntary options for legal and pet insurance
Full Job Description
Qualifications:
  • 3-5 years of service provider solution development experience -- preferably in both Cable MSO and Telco environments
  • Proven history of performance in a pre-sales support role
  • Strong knowledge of MSO and Telco networks -- Optical and IP core/backbone networks, Data Center and Cloud technologies, telephony networks (wireline and wireless), headend / hub facilities, central office facilities, and commercial services delivery.
  • Strong experience with many of the following disciplines: equipment installs and activations in a service provider environment, Route/Switch, Wireless, Security, Data Center (servers, load balancers, Cloud, etc.), and Cellular.
  • Experience leading and coordinating a large, diverse group of multi-discipline specialists in the development of complex services solutions to meet customer requirements
  • Excellent oral and written communication, customer service, and presentation skills are required.
  • Ability to align customer priorities with WWT extended teams
  • Ability to travel up to 50% when required
  • Bachelor's Degree OR equivalent experience required
  • Compensation: This position offers a base salary of $81,000 - $157,000. Specifics will vary depending on skills, qualifications, education and geographic location. In addition, candidates will receive bonus/ commissions based in individual or Team performance.

Want to learn more about Global Enterprise Sales? Check out the Solutions and Services we provide on the platform: https://wwt.com

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
  • Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
  • Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
  • Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
  • Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

Equal Opportunity Employer

Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, World Wide Technology (WWT) is a global technology solutions provider leading the AI and Digital Revolution. With more than $20 billion in annual revenue, WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners and communities.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

What will you be doing?

As Consulting Solutions Architect (CSA) you will support our GSP teams and customers. This position will be responsible for working as the technical representative for WWT service offerings in the GSP accounts. Working in conjunction with the Sales and Business Development team members, this resource will work with our customers to determine their requirements and then scope, price, and sell solutions that best address them.

Responsibilities:
  • Work with clients and WWT Outside Sales team to obtain technical priorities, challenges, and initiatives that can be translated into WWT opportunities.
  • Work with Service Provider customers, WWT extended team resources, and OEM partners to develop solutions around those priorities, challenges, and initiatives
  • Partner with WWT internal resources to create statements of work, respond to RFPs, identify contracting opportunities, and develop customer pricing for them
  • Assist with performing technical screenings of contractors and PS engineers for specific engagements to ensure the right candidates are assigned to the projects
  • Develop relationships with peers at strategic OEM partners
  • Assist with reviewing partners to verify they have the resources and skills to deliver to WWT customers effectively
  • Ensures effective coordination and support between account teams and post-sale technical resources.
  • Ensures that proposed solutions, when implemented, meet the needs and functional requirements of the customer. This can include assisting project managers with technical project management for our more complex projects

About World Wide Technology Holding, LLC

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Joining World Wide Technology Holding, LLC presents an unparalleled opportunity to become part of a leading team of professionals dedicated to driving technological innovation and excellence. This company stands out as a beacon of career growth and professional development in the tech industry.

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World Wide Technology Holding, LLC offers a variety of job opportunities that cater to a range of skills and interests. Each position is designed to harness the unique capabilities of each team member, contributing to the company's robust growth and industry leadership.

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Benefits and Employee Well-being

Recognizing the importance of a balanced life, World Wide Technology Holding, LLC offers comprehensive benefits designed to support the well-being of its team members. These benefits cover health, financial security, and work-life balance, ensuring employees are well taken care of.

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World Wide Technology Holding, LLC is actively hiring and looking for individuals who are passionate, creative, and driven to excel. Interested candidates are encouraged to review open positions, submit a resume, and prepare for an interview process that values insight and readiness.

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