Red Hat

Consulting Services Account Specialist

Red Hat • $172K — $275K *
US-AnywhereRemote in Texas, US
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years in Services Sales or 5+ years in Services Delivery
  • Knowledge in consulting, training, and support solutions
  • Understanding of budget cycles and procurement processes
  • Ability to communicate technical concepts to business stakeholders
  • Track record of meeting revenue and sales targets
  • Strong organizational skills and project management abilities
  • Experience in closing large, solution-oriented sales opportunities
  • Familiarity with CRM systems for tracking leads

Responsibilities

  • Drive new business across Consulting, Training, and Technical Account Management
  • Establish professional relationships with executives and IT staff
  • Collaborate with Sales and Services to develop proposals and solutions
  • Generate new opportunities through relationship management and marketing events
  • Negotiate contracts and terms to close deals
  • Report key metrics on revenue forecasts and opportunity status
  • Align with delivery teams to pursue follow-on business opportunities
  • Support customer adoption of Red Hat technology through solution orchestration

Benefits

  • Comprehensive medical, dental, and vision coverage
  • Flexible Spending Account for healthcare and dependent care
  • Health Savings Account for high deductible plans
  • Employer-matched 401(k) retirement plan
  • Paid time off and holiday leave
  • Paid parental leave for new parents
  • Leave benefits including disability and family medical leave
  • Employee stock purchase plan and tuition reimbursement
Full Job Description
The Consulting Services Account Specialist 3 leads the delivery and resolution of varied and non-routine complex services sales engagements, exercising independent judgment and creative solutioning. This role will work with the account teams to drive comprehensive, long term, services account strategies. This role mentors junior team members, coordinates across internal Red Hat functions, and sets objectives aligned with regional sales targets.

What you will do:
• Strategically drive new business (Consulting, Training, and Technical Account Managers (TAM)) in selected accounts in close synergy with the account teams, technical teams, and specialist teams
• Target and cultivate a professional relationship with the customer at the executive and
practitioner/IT levels
• Work with cross-functional Sales and Services teams to develop winning proposals and Red Hat
solutions
• Generate new opportunities through existing relationships, lead-generation, and presenting at
marketing events
• Negotiate terms/pricing/contracts and advance them through closure
• Report key metrics (revenue and opportunity forecast, pipeline, opportunity status, challenges, and
needs) accurately and in a timely manner
• Align with delivery and account teams to identify follow-on business from one delivery project to
another
• Support customers successful adoption of Red Hat technology through orchestration of Red Hat
solutions solving Customers business critical needs.

What you will bring:
• 3+ years of experiences in Services Sales or 5+ years of experience in Services Delivery with proven record of extending or expanding delivery engagements
• Demonstrated knowledge in solution development including consulting, training and support
offerings
• Comprehensive knowledge of budget cycles, procurement processes, and contract vehicles
• Ability to articulate the business value of complex, technical concepts to business stakeholders
• Strong communication skills both internally and externally (primarily over the phone, video
conferencing and in person)
• Proven track record of meeting and exceeding revenue and sales bookings targets
• Strong organizational skills, ability to work independently and manage multiple projects
simultaneously
• Demonstrated experience in closing large, solution-oriented opportunities
• Demonstrated expertise in specialty, consultative, solution selling and business development skills to
align the customer's needs with our solution to drive sales and close deals
• Familiarity with CRM systems with ability to input lead data regularly to enable results tracking
• Ability and willingness to travel (25-50%)

Note: This role may come into contact with confidential or sensitive customer information requiring special treatment in accordance with Red Hat policies and applicable privacy laws.

The salary range for this position is $172,020.00 - $275,360.00 (inclusive of base pay + target incentive compensation). Actual offer will be based on your qualifications.

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat's compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.

Benefits
• Comprehensive medical, dental, and vision coverage
• Flexible Spending Account - healthcare and dependent care
• Health Savings Account - high deductible medical plan
• Retirement 401(k) with employer match
• Paid time off and holidays
• Paid parental leave plans for all new parents
• Leave benefits including disability, paid family medical leave, and paid military leave
• Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.

About Red Hat

Red Hat, Inc. is a leading provider of open source software solutions, including Linux, Kubernetes, and Ansible. The company was founded in 1993 and is headquartered in Raleigh, North Carolina. Red Hat operates in over 100 countries and has more than 13,000 employees worldwide. The company is committed to open source innovation and has a strong community of developers and partners. Red Hat was acquired by IBM in 2019 and is now part of IBM's Hybrid Cloud division.
Learn more about Red Hat
Size
13,000 employees
Industry
Founded
1993

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